Coordinator, Development Gift Administration

Company Description

Since our founding in 1961, WWF has been committed to protecting nature and its resources. We understand that nature is our planet’s greatest asset, intrinsically linked to human survival — and that it needs our help. Our work to reverse nature loss and conserve biodiversity has never been more urgent.

As the world’s leading conservation organization—with offices on six continents and in nearly 100 countries—our global reach includes the world’s most critical forests, river systems, wetlands, savannas, and ocean habitats. By conserving these places and supporting sustainable livelihoods within them, we can keep the Earth in balance for people, wildlife, and the planet.

Job Description

Major Functions

World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Gift Administration Coordinator to support the accurate and timely processing of high-touch donor gifts. Working under the direction of the Senior Specialist, Development Gift Administration, this role provides critical operational support for gift entry, tax acknowledgment workflows, documentation management, and cross-team coordination associated with complex gifts from individuals, corporations, foundations, and estates.

The Coordinator helps ensure that gifts are processed accurately, donor restrictions and documentation are properly recorded, and acknowledgments are delivered in a timely manner. This role works closely with Development fundraising teams, Fundraising Operations, Program Operations, and Accounting to coordinate information required for efficient gift administration and stewardship. The position plays an important role in maintaining data integrity and supporting a donor-centered experience for WWF’s high-touch donors.

Key Responsibilities

• Support the timely production and delivery of tax receipts and acknowledgments for Development donors, coordinating with internal teams and external vendors as needed.
• Conduct specialized data entry for high-touch gifts across multiple systems, ensuring accuracy and completeness of donor and transaction records.
• Maintain and support tracking systems for non-cash gifts such as stock transfers, donor-advised fund grants, and other complex gift types.
• Coordinate with Development fundraising teams, Program Operations, and Fundraising Operations to collect required documentation for gift processing, including donor restrictions, pledge documentation, reporting schedules, and soft credit information.
• Assist in maintaining accurate gift documentation and supporting materials to ensure appropriate tracking of donor intent and reporting requirements.
• Support the Senior Specialist in maintaining data integrity across Development gift records and resolving documentation or processing discrepancies.
• Contribute to the documentation and maintenance of gift administration procedures and workflows to support operational consistency and knowledge sharing.
• Assist in coordinating information across Development, FundOps, Program Operations, and Accounting to ensure smooth processing of high-touch gifts.
• Produce regular reports and dashboards highlighting insights to enhance donor stewardship and operational efficiency.
• Perform other duties as assigned.

Qualifications

Key Competencies

• Attention to Detail and Accuracy: Ensures donor transactions and supporting documentation are entered and maintained accurately across systems.
• Operational Coordination: Works effectively across multiple teams to gather information and ensure smooth gift processing.
• Data Integrity and Documentation Management: Maintains clear and accurate records supporting donor intent, restrictions, and pledge agreements.
• Communication and Collaboration: Communicates effectively with colleagues across Development, FundOps, Program Operations, and Accounting.
• Responsiveness and Accountability: Demonstrates ownership of assigned tasks and ensures timely follow-through.
• Adaptability: Responds effectively to changing priorities in a fast-paced development operations environment.

Skills and Abilities

• Bachelor’s degree with a minimum of 2 years of relevant professional experience or equivalent is required.
• Experience with nonprofit gift processing, advancement services operations, or donor relations preferred.
• Experience with CRM donor management systems required; Blackbaud CRM strongly preferred.
• Familiarity with nonprofit financial and gift processing workflows preferred.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required.
• Strong written and verbal communication skills with the ability to work effectively across cross-functional teams.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Demonstrates discretion and maintains the highest level of confidentiality regarding donor information is required.
• Committed to building and strengthening a culture of inclusion within and across teams.
• Identifies and aligns with WWF’s core values:
  • COURAGE – We demonstrate courage through our actions, we work for change where it’s needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home.
  • INTEGRITY – We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve.
  • RESPECT – We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future.
  • COLLABORATION – We deliver impact at the scale of the challenges we face through the power of collective action and innovation.

Additional Information

Please note: Applicants must be legally authorized to work in the U.S. This position is not eligible for employment visa sponsorship. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Relocation is not provided for this position.

World Wildlife Fund (WWF) promotes equal employment opportunities for all qualified individuals regardless of age, race, color, sex, religion, national origin, disability, veteran status, or any other characteristic protected under applicable law.