Volunteer Online Community Communication and Administration Support

Mission and objectives

Istanbul International Centre for Private Sector in Development (ICPSD) supports the private sector and foundations to become transformative partners in development through research, advocacy for inclusive business, facilitation of public-private dialogue and brokering partnerships. ICPSD, established in 2011 in partnership with the Government of Türkiye, is one of UNDP's six Global Policy Centres. It leads UNDP’s global work on private sector and foundations and supports UNDP’s offices all over the world. The Center focuses on four thematic areas: 1. Inclusive Business; 2. Private Sector Engagement in Skills Development; 3. Impact investing; 4. Resilience and Crisis Response. The Center also hosts four global initiatives: Business Call to Action, SDG Philanthropy Platform, Global Islamic Finance and Impact Investing Platform and Connecting Business Initiative. Under its work on private sector engagement in skills development, UNDP ICPSD supports the Skills for an Inclusive Future (S4IF) Network, which promotes partnerships and practical solutions to strengthen future-ready skills. This Online Volunteer assignment will support the preparation and delivery of a four-week Green and Digital Skills Training Programme focusing on the skills needed for the green and digital transitions in Türkiye's energy sector.

Context

The S4IF Network, jointly established by UNDP ICPSD and the European Bank for Reconstruction and Development (EBRD), is implementing the Green and Digital Skills Training Programme in collaboration with Enerjisa Enerji. The four-week online training programme aims to equip university and technical school students in Türkiye with future-ready skills in green and digital transformation, artificial intelligence, sustainability, and related areas. The online volunteer is expected to support the S4IF team during live training sessions by moderating and facilitating participant engagement. The volunteer will also assist with community management tasks, including tracking participant attendance and progress, making announcements, communicating with students, sharing training materials, collecting assignments and feedback, and supporting the smooth implementation of the programme. Native-level Turkish proficiency is required to ensure effective communication and engagement with participants.

Task Description

We are looking for 1 online volunteer with native-level Turkish proficiency to support community communication, participant engagement, and administrative tasks for the Green and Digital Skills Training Programme, implemented by UNDP ICPSD under the Skills for an Inclusive Future (S4IF) Network. The online volunteer is expected to: - Support the S4IF team throughout the four-week online training programme. - Support communication and coordination between trainers, participants, and the S4IF team. - Manage participant communication through WhatsApp, Microsoft Teams, and other relevant channels. - Contact participants and share training schedules, reminders, announcements, and learning materials. - Track participant attendance, engagement, and progress throughout the programme. - Follow up with participants to encourage active participation and completion of the training. - Support the collection of assignments, assessments, and participant feedback. - Assist with administrative and logistical tasks related to the training sessions. - Provide regular updates to the S4IF team on participant engagement and programme implementation. - Language requirement: Native-level Turkish proficiency is mandatory. English proficiency is an asset.

Competencies and values

Living conditions and remarks