Logistics/Supply Officer

Mission and objectives

MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO). SCR 2277 (2016) requests MONUSCO to support efforts of the Government of DRC towards the protection of civilians, through a comprehensive approach involving all components of MONUSCO, including through reduction of the threat posed by Congolese and foreign armed groups and of violence against civilians, including sexual and gender-based violence and violence against children to a level that can be effectively managed by the Congolese justice and security institutions; and to support Stabilization through the establishment of functional, professional, and accountable state institutions, including security and judicial institutions. The project aims at a better understanding of the most serious violations of human rights law and international humanitarian law in DRC and supports the leadership of the Mission through informed policy and decision making on future vetting of security forces through risk assessment and mitigation, joint planning for MONUSCO operations, as well as advocacy efforts.

Context

Under the direct supervision of the Chief Integrated Warehouse (IW), the duties of the Logistics Officer will include but are not limited to the below Task descriptions, among others.

Task Description

• Liaise and monitor inbound shipments and subsequently advise the Integrated Warehouses on resource requirements such as manpower, Material Handling Equipment (MHE) needs, and space allocation and utilization in the warehouses;
• Assist in tracking and monitoring the status of contracts and Purchase Orders (POs) in coordination with Procurement to plan the receipts of goods into the warehouses;
• Liaise daily with the Movement Control (MOVCON) and Transport Unit on movements of mission cargo; track, monitor, and coordinate timely delivery of all incoming and outgoing cargo while ensuring full utilization of transport resources;
• Analyse and assess the requirements and mobilization of resources such as MHE and Individual Contractors (ICs), and ramp space at the Integrated Warehouses for receipt of incoming goods;
• Advise Integrated Warehouses of incoming cargo for preparation of resources such as personnel for unloading and MHE required, to ensure availability of space in warehouse and distribution plans;
• Submit regular reports for a continuous overview of supply chain operations including volumes, values, incoming goods, warehouse stocks, and distribution;
• Maintain and update different boards for Transport Unit's movements of goods, Joint Movement Coordination Cell (JMCC) aircraft movements, request space for backlog cargo, and Cargo Movement Request (CMR) tracking;
• Develop and maintain transaction history files of assets using both manual and automated tools such as Business Data Analytics reporting tools and SAP/UMOJA;
• Create customized views through Business Intelligence or other reporting tools to analyse inventory status as required;
• Conduct accurate inventory performance analyses using various metrics: service levels, comparative forecast calculations, unusual usage, safety/contingency stock calculator, minimum/maximum analyses, excess inventory analysis, ranking (ABC) analysis, etc.;
• Manage analysis and performance monitoring of the effectiveness and execution of asset control procedures applied in Warehousing Operations, ensuring accountability and proper tracking mechanisms to meet expected organizational standards and goals;
• Identify and implement solutions to problematic areas of asset control processes and oversee an effective support process to sustain the asset control system and the control of UN property;
• Verify the accuracy of data recorded/updated in the asset control system, and monitor stock and bin-card data as captured in the Inventory Management System (SAP/UMOJA);
• Monitor the Inventory Management System to ensure that all non-expendable items received in the mission are entered and records updated by the Receiving & Inspection Unit;
• Monitor assets and material in the Integrated Warehouses, identify discrepancies in inventory, and liaise with asset holders to resolve problems as required;
• When overseeing the work of national staff or (non-)governmental counterparts, including Implementing Partners (IPs), the Volunteer is strongly encouraged to set aside dedicated time for capacity development through coaching, mentoring, formal, and on-the-job training;
• Perform any other related tasks as required by the supervisor.

Competencies and values

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented.
• Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
• Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working
• relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender;
• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
• Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary;
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

Living conditions and remarks

The Democratic Republic of Congo is the second largest country in Africa, and as a result is quite diverse. Goma is a D-hardship duty station on a 6-week R&R cycle. Since January 2025 Goma and the surrounding territories have been under the de facto authority of a non-state armed group M23, in conflict with and in mediated discussions with the Government of the Democratic Republic of the Congo. Rwanda and the DRC are also in mediated conflict relevant discussions. Entry and exit from Goma at the time of this advertisement is via the Rwandan border and full compliance with both DRC and Rwandan Ebola movement restrictions must be strictly adhered to. Goma is also a seismic activity zone in proximity to an inactive volcano, which is closely monitored. Due to the security context all MONUSCO personnel (including UN Volunteers) are under a 20:00-06:00 curfew monitor by UNDSS. There are no functioning banks in Goma, however bank cards are accepted in many shops. There are modalities for obtaining funds but it is advisable to arrive with funds sufficient to manage in between leave cycles. MONUSCO hosts a lvl 3 hospital and a lvl 1 clinic and in the event of extremis, medical evacuation is feasible. Goma features moderate shopping resupply options, some good restaurants and UN personnel do not live within UN premises, i.e. private living accommodations with mandatory private security arrangements. Security arrangements are reimbursed in line with applicable rules and policies. In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili. For both security reasons, geologic considerations (proximity to a volcano) and Ebola rationale, Goma should be considered a likely staff evacuation context, on short notice, as evidenced by the events of January 2025, and many other majority-of-staff- evacuation events at earlier dates.