Communication Associate

Mission and objectives

The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization addressing hunger and strengthening food security systems. In India, WFP works closely with national and state governments to enhance public distribution systems, supply chain efficiency, digital transformation, and nutrition-sensitive programming.

Context

The Communications Unit supports WFP India’s mission to raise awareness, mobilize support, and sustain partnerships for food security and nutrition. This internship will support the Digital Communications associate in planning, producing, monitoring and reporting on WFP India’s digital engagement across Twitter (X), YouTube and Instagram. The role is designed to build practical skills in digital humanitarian communications while contributing to WFP’s outreach for country-level programmes and UN-led events.

Task Description

Under the direct supervision of Head of Communication and Media, the UN Associate Volunteer will have a core remit to support digital content planning, research, analytics and event-related communications. Key areas of work include:

• Assist the Digital Communications Associate in day-to-day management of WFP India’s social media channels: Twitter (X), Instagram and YouTube (channel support, up-load processes, metadata, thumbnails, captions, and scheduling).
• Map and maintain a rolling social media calendar (daily/weekly/monthly) that aligns with WFP programme milestones, global observances (e.g., World Food Day), and UN/WFP campaigns.
• Research regional and global food security issues, trends and data to inform posts, thread ideas, short scripts for video shorts, and content briefs.
• Draft social media copy, image/text post briefs, and short-form video scripts (30–90 seconds) for review and scheduling.
• Prepare and produce basic social assets where needed (captioned clips, infographic templates, story-sized graphics) using approved WFP templates and brand guidelines.
• Generate weekly and monthly social media impact reports, including metrics (reach, impressions, engagement rate, video views, follower growth), qualitative takeaways, and recommendations for optimisation.
• Monitor channel activity, surface trending conversations and potential engagement opportunities, and flag risks (e.g., misinformation, sensitive content) to the supervi-sor.
• Support communications planning and delivery for UN and WFP events in India (briefing notes, social media playbooks, live coverage coordination, asset gathering, and post-event reporting).
• Coordinate with programme, operations and policy colleagues to source human-interest material, beneficiary stories, expert quotes and visual assets for social content.
• Document lessons learned and compiled a handover pack with content calendars, as set lists and reporting templates at the end of the assignment.

Competencies and values

• Accountability
• Adaptability and Flexibility
• Building Trust
• Client Orientation
• Commitment and Motivation
• Commitment to Continuous Learning
• Communication
• Creativity
• Empowering Others
• Ethics and Values
• Integrity
• Judgement and Decision-making
• Knowledge Sharing
• Leadership
• Managing Performance
• Planning and Organizing
• Professionalism
• Respect for Diversity
• Self-Management
• Technological Awareness
• Vision
• Working in Teams

Living conditions and remarks

New Delhi and the surrounding National Capital Region is a large and bustling metropolis of some 14 million people undergoing rapid changes. The capital city is an administrative, cultural and commercial center with modern amenities and well connected by air. It is a safe place with large expatriate community drawn from embassies, UN agencies, MNCs and foreign businesses. It has short moderate winter and long hot summer. As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. This position is based in New Delhi. National UN Volunteers are part of the malicious insurance plan. National UN Volunteers are expected to be culturally sensitive and adjust to the prevailing culture and traditions. You can check full entitlements at https://app.unv.org/calculator . For information specific to your assignment, please see below:

• Monthly Voluntary Living Allowance (VLA): INR 56,126.74
• Entry lump sum (one-time payment): USD 350 (equivalent in INR)
• Relocation costs: $175 at the beginning and end of the assignment if the duty station is outside of commuting distance (as determined by UNV)
• Exit allowance (paid on successful completion of the assignment): $120 for each month served, paid on completion of contract
• Insurance: Comprehensive coverage for health, life, and malicious acts
• Annual leave: 2.5 days per month
• Learning: Access to UNV's learning and career development resources.