WASH/Shelter/NFI Manager

Polish Humanitarian Action (PAH) is currently looking for Shelter/WASH Manager to support implementation of the projects.

General information:

• Organization: Polish Humanitarian Action (PAH), Warsaw-based international non-governmental organization with representation office in Ukraine
• Position: Shelter/WASH Manager 
• Location: Kyiv with regular field visits 
• Job terms: full-time
• Type of job: employment contract
• Starting date: ASAP
• Duration: 12 months (3 month of approbation period) with possibility for extension 

We encourage qualified candidates to apply as soon as it is possible as the applications will be reviewed on a rolling basis.

About PAH:

Polish Humanitarian Action (PAH) is an international non-governmental organization providing humanitarian and development aid worldwide since 1992. So far, the interventions have been carried out in 52 different countries. By possessing long-standing expertise in the implementation of projects in WASH, FSL, Protection, as well as Nutrition and Education, PAH concentrates its global activities on ensuring sustainable development of regions suffering from consequences of armed conflicts, natural disasters, climate change and others humanitarian crises.

PAH has been present in Ukraine since August 2014 delivering humanitarian aid to the most vulnerable of the conflict-affected population. PAH provides assistance to internally displaced people, elderly, children and other vulnerable population groups. PAH is currently working in the sectors of FSL, protection, WASH and Shelter. For more information, please refer to: Homepage - Polska Akcja Humanitarna

Key Duties and Responsibilities:

Programme Management and Technical Leadership

•  Lead the planning, implementation, monitoring and evaluation of WASH and Shelter/NFI assistance programmes in line with humanitarian standards and PAH guidelines.
• Contribute WASH/Shelter-NFI technical expertise to multi-sector needs assessments (MSNAs) and lead sector-specific needs assessments when required, translating findings into clear, prioritised programme recommendations.
• Lead the technical design of concept notes, proposals and project modifications with WASH/Shelter-NFI component;
• Develop detailed work plans, budgets and procurement plans for WASH and Shelter/NFI interventions in close coordination with the logistics department, ensuring efficient and effective use of resources.
• Contribute to the development and revision of the Country Programme Strategy, ensuring WASH/Shelter-NFI priorities, geographic focus, localisation approach and emergency-to-recovery pathways are clearly and realistically reflected.

 Partner Coordination and Technical Support

• Serve as the WASH/Shelter-NFI technical focal point for implementing partners; review partner assessments, designs, bills of quantities, technical specifications, work plans, and narrative reporting.
• Provide timely technical guidance, coaching and capacity-strengthening support to partners on WASH/Shelter-NFI programming methodologies, resource management and reporting requirements.
• Oversee partner implementation of WASH/Shelter-NFI activities, ensuring compliance with sectoral technical and donor requirements; escalate material risks promptly and track corrective actions to closure.

 Quality Assurance, Tools and Monitoring

• Review technical assessments, designs, specifications, BoQs, tender technical documentation, samples/materials, construction or installation quality, and commissioning/handover documentation for direct and partner-led activities.
• Define and maintain a risk-based technical monitoring framework and tools for direct and partner-led WASH/Shelter-NFI activities, coordinating monitoring planning with Area Managers, Project Leads, Partnership and MEAL teams.
• Develop and institutionalise practical WASH/Shelter-NFI tools, checklists, SOPs and a standard project-file and document-management structure, in coordination with Programme, Logistics, MEAL, Grants and Partnership teams.
• Participate in project reviews, field monitoring, troubleshooting and lessons-learned processes; use monitoring data to inform programme adjustments, identify best practices and contribute to organisational learning.

 Financial Management

• Monitor budget expenditure, identify variances and take corrective action as necessary to ensure financial accountability and transparency.
• Provide continuous review of partners' financial and programmatic performance and implementation.
• Reporting and Representation
• Prepare timely and accurate reports for donors, government partners and other stakeholders, highlighting programme achievements, challenges and lessons learned.
• Represent PAH in relevant national WASH, Shelter/NFI and technical coordination forums and cluster meetings, advocating for the sector and sharing useful updates and opportunities internally.
• Identify and pursue documented strategic or technical engagement opportunities with clusters, authorities, other NGOs, technical institutions and prospective partners.

 Team Management and Capacity Strengthening

• Lead the WASH/Shelter-NFI team, including hiring and management of staff, performance reviews and goal-setting, and development of supportive relations with subordinates.
• Ensure direct reports have clear objectives, regular documented check-ins and timely feedback, coordinating constructively with Area Managers and other functions.
• Maintain a practical capacity-development approach for PAH WASH/Shelter-NFI staff and implementing partners, delivering targeted coaching or learning sessions based on identified performance gaps.
• Maintain an effective management flow for the function, including clear priorities, realistic work planning, a live work plan/action tracker, and concise monthly reporting to the Head of Programmes.

 Shelter/WASH Manager will be selected based on the qualification requirements described below:

• - Higher professional education in the relevant field of study (master’s degree, specialist);
• - Professional experience of more than 7 years;
• - At least 3 years of work experience in international or local NGO;
• - Excellent verbal and written communication skills in English (at least upper-intermediate level) and Ukrainian;
• - Understanding of the context in Ukraine;
• - Understanding of international humanitarian work;
• - Good interpersonal skills;
• - Good working knowledge of Microsoft Office and Google Apps;
• - Good organizational skills and discretion with confidential information;
• - Proven ability to handle challenging workload;
• - Ability to work independently and proactively.

What PAH offers:

• - Opportunity to gain experience in a professional and flexible international NGO, one of the largest organizations in Central and Eastern Europe.
• - Work in a dynamic and motivated team.
• - Voluntary medical insurance fully covered by the organization.
• - Free English language courses and other opportunities for professional growth.
• - Full social benefits package in accordance with Ukrainian legislation.
• - Flexible work arrangements.
• - Access to confidential psychological support sessions when needed.
• - Additional days off in observance of public and religious holidays in Ukraine.

Equal Opportunities and Non-Discrimination

Our organization adheres to the principles of equality, respect for human dignity, and non-discrimination in accordance with the legislation of Ukraine.

We do not tolerate discrimination based on age, sex, gender identity, marital status, pregnancy, parental status, disability, health condition, race, skin color, ethnic or national origin, citizenship, language, religion or other beliefs, sexual orientation, or any other characteristic.

All candidates are assessed solely on the basis of their professional competencies and alignment with the position requirements.

 Employment of Persons with Disabilities

The organization is open to employing persons with disabilities and ensures equal opportunities to participate in the recruitment process.

If needed, we are ready to:

• provide reasonable workplace accommodation.
• adapt the recruitment process.
• consider flexible working hours or remote work arrangements;
• create safe and accessible working conditions in line with individual needs.

If you require any accessibility accommodations to participate in the recruitment process, please indicate this in your cover letter.

Code of Conduct

PAH applies a strict zero-tolerance policy towards sexual exploitation and abuse (SEA), sexual harassment (SH), and any inaction in response to such misconduct by its personnel, partners, or stakeholders. The organization is committed to preventing harm, ensuring a safe and respectful environment, and taking timely and appropriate action when harm occurs.

How to Apply

If you are interested in applying for this position, please send us the following documents prepared in ENGLISH:

• Short resume (max. 2 pages) including relevant information on your education and work experience.
• Indication of your availability to start your work for PAH.

 Only shortlisted candidates will be contacted for an interview and/or technical assessment.

Please note: due to the urgency to fill the post, recruitment will be done on the rolling basis, and PAH reserves the right to recruit before the deadline.