ICLA Technical Assistant Mozambique Mocímboa da Praia

All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging.   NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.

Background
NRC has delivered Information, Counselling and Legal Assistance (ICLA) activities in Mocímboa da Praia since 2024, supporting displaced, returnee and host community members to access information on their rights and obtain civil documentation. As returns to the district continue and needs remain significant, NRC is now establishing a full-time ICLA team based in Mocímboa da Praia to ensure a sustained, accessible and community-based presence. The ICLA Technical Assistant will be part of this team, providing technical support to field activities and contributing to the quality and impact of NRC’s legal assistance programming in the district. 
Roles and responsibilities
The Information, Counselling and Legal Assistance (ICLA) Technical Assistant (TA) will be based at the NRC Mocimboa da Praia Office to assist with implementation of ICLA program activities and will take regular field trips in Cabo Delgado Province to conduct mobile legal clinics, facilitate information and awareness raising sessions, and assist with other assigned ICLA program activities as relevant.

Generic Responsibilities

• Supports in implementation, monitoring and reporting of ICLA field activities in line with the project workplans and NRC quality standards.
• Provide legal assistance, inclusive of information and counseling on legal identity and HLP through mobile legal clinics, to ICLA beneficiaries.
• Assist in the preparation and development of technical status reports as required by management.
• Prepare and file relevant project documents as required by line manager
• Ensure that projects target beneficiary sites/units most in need and explore and assess new and better ways to assist.
• Promote and share ideas for technical improvement in relation to ICLA programming.
• Actively participate in capacity building trainings, workshops and seminars organized by NRC.
• Assist in developing work plans for the technical aspects of ICLA activities.
• Ensure that gender and protection mainstreaming are carried out at the field level.
• Collaborate with teams from other CC’s to ensure that project beneficiaries are provided with the full packages of services available through NRC’s programming according to the beneficiaries specific and self-identified needs
• Compliance and adherence to NRC policies, tools, manuals and guidelines, including the ones for ICLA.
• Establishes excellent relations with the assisted communities and local stakeholders through regular field visits and frequent contacts; represents NRC on the field in line with the code of conduct.

Specific responsibilities:

• Supports conducting technical needs assessments, participate when required in focus group discussions, community meetings, and other community mobilization activities.
• Assist in developing, implementing, and updating case management systems and databases of cases.
• In collaboration with the officer, conduct community mobilization and engagement at community level in accordance with NRC Technical minimum standards,
• Respond to any project authorities/beneficiary information requests and complaints regarding technical aspects of implementation directed by Project Officer and M&E unit.
• Bring to the immediate attention of the ICLA Officer any issue or constraint requiring immediate action and support.
• Participate in field level coordination with community stakeholders in areas of project implementation as directed by the Officer.
• Collect and share information on protection issues faced by IDPs
• Perform any other relevant tasks assigned by ICLA Officer and Field Manager

Generic professional competencies

• University degree in law, social studies, development studies / other relevant field
• Minimum of one (1) year of work experience with an NGO, legal or international organisation in the area of Protection or Human Rights
• Experience from working with projects in a humanitarian/recovery context
• Fluency in spoken and written Portuguese
• Knowledge of local languages spoken in northern Cabo Delgado
• Commitment to humanitarian principles and NRC core values

Context related skills, knowledge and experience

• Knowledge of the context in Mozambique, particularly Cabo Delgado Province and Northern Mozambique.
• Experience working with government, local authorities, humanitarian actors, host community and displaced populations (IDPs and Refugees)
• Experience with the Microsoft Office Suite