Staff Officer (Recruitment) - NATO 2030

Organisation Summary and Post Context:

The Allied Air Command (AIRCOM) is the Single Service Command (SSC) responsible for delivering Air and Space Power for Alliance Air operations and missions.  Provides the core of the NATO Command Structure (NCS) Joint Force Air Component (JFAC), capable to establish suitable Command & Control (C2), to operate as a Joint Task Force (JTF) if so directed by SACEUR, and is the Air C2 competency organisation for the Alliance.

The Support Directorate is responsible for directing, monitoring and coordinating support staff functions.

The A1 Division (A1) is responsible for military and civilian personnel, at Headquarter Allied Air Command (HQ AIRCOM) and subordinate units, including guidance, development, promulgation and implementation of policies, direction, plans and procedures pertaining to these areas, is responsible for development and maintenance of establishment, and coordination of workforce requirements.

The Civilian Personnel Branch is responsible for administrative support and overall management/ coordination for AIRCOM NATO International Civilians (NICs), Local Wage Rate (LWR), collocated agencies and personnel in Crisis Response operations under HQ AIRCOM responsibility.

The incumbent will be responsible for the management and administration of the civilian recruitment process, implementing end-to-end recruitment of civilian personnel under HQ AIRCOM administration.  This project post linked post will support the NATO 2030 agenda and reports to OAC RHCX 0010 – Branch Head (Civilian Personnel), A-3.

Main responsibilities:

• Act as the functional lead, ensuring effective recruitment of civilian positions at HQ AIRCOM, managing the complete cycle of recruitment including the day-to-day operations of all civilian recruitment activities.
• Develop and execute recruitment strategies and plans to identify qualified candidates, providing expert recruitment advice and support, and ensuring adherence to AIRCOM recruitment policies and procedures and the NCPRs.
• Prepare and post vacancy announcements; source, screen and evaluate candidate applications. Facilitate, organize and participate on panel interviews ensuring fair and equal process for all candidates, whilst ensuring all documentation meets required standards.
• Oversee the development of appropriate tools for assessment and selection in coordination with hiring managers, guiding them as necessary to develop selection and assessment criteria.
• Work collaboratively with hiring managers and board members to ensure they are fully trained on effective interviewing techniques, assessment methods, and data confidentiality.
• Manage and implement all administrative matters related to recruitment, to include correspondence with applicants and candidates, handling and filing of candidate applications, travel claim forms, documentation, recruitment files, etc, preparation of job offers and related hiring materials, and administering matters related to mandatory clearances.
• Briefs candidates on the conditions of employment and informs candidates, as well as Hiring Manager and Selection Board Members of the outcome of the recruitment process.
• Keep up to date with current recruitment trends and best practices, to include diversity and inclusion, producing metrics and periodic statistical reports as needed.
• Monitors and evaluates recruitment activities and recommends improvements related to recruitment processes and procedures.
• May represent AIRCOM at meetings related to recruitment.

Qualifications

• University Degree in human resources management, business administration, law, social sciences, or related field, public administration or related discipline plus 2 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.
• Four years of experience of which 2 years were in a lead role in a recruitment office, preferably within an international or military organisation.
• Four years of proven work experience as a recruiter, with minimum 2 years providing recruitment/ staffing related advice to senior management.
• Must have a minimum of two years of experience leading and facilitating interview panels.
• Must have hands on experience with various selection processes (video interviewing, phone interviewing, reference checking, etc)
• Must have professional work experience in an international environment.
• Proficient using MS Office, particularly Excel and Word.

Language skills:

English – NATO Standard Proficiency 3333 (Listening, Speaking, Reading and Writing)

NOTE: The work in this post and in this Headquarters is mainly conducted in English.

Personal Attributes and Competencies

Personal Attributes: Must possess excellent communication and interpersonal skills. Must speak and write clearly and effectively, listen to others, correctly interpret messages and respond appropriately; asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match audience. Demonstrates openness in sharing information. Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems and keeps clients informed of progress or setbacks. Sets high standards for quality and quantity. Works in a systematic, methodical and orderly way; consistently achieves project goals. Adapts to changing circumstances, tolerates ambiguity and accepts new ideas and change initiatives. Easily establishes good working relationships and relates well to people at all levels; builds wide and effective networks of contacts. Able to identify issues, formulate opinions and make conclusions and recommendations. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

Managerial Responsibilities: The incumbent needs the ability to manage work independently within the main priorities established by the Supervisor. Tasks require a knowledge of planning, coordination and management. As a member of the Civilian Human Resources Office team, contributes to the planning and coordination of the daily staff work.

Professional Contacts: Liaise with A1 and other AIRCOM colleagues, NATO-wide counterparts, and higher headquarters, and with external national authorities and vetting agencies.  Promote and maintain professional relations with Human Resources officers in other NATO bodies, candidates for employment.

Contribution to the Objective:

Directly contributes to AIRCOM objectives by ensuring that recruitment and selection activities are conducted in a fair and transparent manner and in accordance with the rules. The work involves ongoing analysis of civilian staffing needs and requirements to minimize staffing gaps and while acquiring top talent. The incumbent will evaluate and resolve problems that require analytical, constructive and innovative thinking and judgment. The work is based on a wide range of broad policies and procedures, with minimal supervision, and the complexity of work context results in actions that may substantially have impact on efficiency, image, and financial resources of the HQ.

Special Requirements

The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract.

The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and without NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days and may be on short notice. For NATO International Civilian Staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required.

Contract

This requirement is in support of the NATO 2030 agenda and is project linked.  The successful candidate will be offered a 3 year definite duration contract as a NATO International Civilian (NIC).  Serving NIC staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.

The successful selected candidate must complete a NATO medical examination and have NATO security clearance before an employment offer will be released. 

Recruitment process

Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/2/jobsearch.ftl?lang-en) Applications submitted by other means (e.g. mail, e-mail, fax, etc) are not accepted. 

Essential information must be included in the application form. Particular attention should be given to the Education and Experience sections of the application form.  Each section should be answered completely.  Expressions such as “please see attached CV” or invitations to follow links to personal webpages are not acceptable and will be disregarded. 

After submitting your application, you will receive an acknowledgement of receipt.  In the absence of an acknowledgement, please make sure the submission process is completed or re-submit the application.

Current and past civilians working for NATO or any Coordinated Organization, shall indicate their last grade and step held (next to job title), and specify the name of employing NATO body or Coordinated Organization.

Assessments and interviews are tentatively planned for November/December 2026.