Delegate, Planning, Monitoring, Evaluation and Reporting (PMER) – US Macro Award

The PMER Delegate is responsible for establishing and leading the Planning, Monitoring, Evaluation and Reporting (PMER) function for the Pacific Program. Building on the global Theory of Change (ToC), Monitoring, Evaluation and Learning (MEL) Framework, and Indicator Tracking Table (ITT), the Delegate will support the contextualization and operationalization of these frameworks within the Pacific region, ensuring alignment between global program objectives, regional priorities, and National Society implementation.

The Delegate will lead the development and institutionalization of PMER systems, processes, tools, and reporting mechanisms across the program, establishing a coherent framework for planning, performance monitoring, results measurement, learning, accountability, and donor reporting. This includes developing data collection and reporting systems, monitoring plans, quality assurance processes, and mechanisms for tracking progress against programme outcomes and outputs.

Working closely with Head of Sub-Office for the North Pacific, other technical focal points, and National Societies, the Delegate will ensure the timely collection, analysis, and use of data to support adaptive management, evidence-based decision-making, and program accountability. The role will also facilitate programme reviews, learning initiatives, evaluations (if applicable), and documentation of good practices to strengthen preparedness program across the Pacific.

A key responsibility of the position is to strengthen PMER capacities within participating National Societies and program teams through training, mentoring, coaching, and technical support. The Delegate will directly supervise and provide technical guidance to a PMER National Staff member, ensuring effective implementation of PMER activities and contributing to the development of sustainable in-country PMER capacity. The Delegate will promote a culture of results-based management and learning across the programme while ensuring compliance with IFRC PMER standards and donor requirements.

Planning

• Lead the contextualization and operationalization of the Global Theory of Change (ToC), Monitoring, Evaluation and Learning (MEL) Framework, and Indicator Tracking Table (ITT) for the Pacific Program.
• Establish and maintain program-wide PMER systems, tools, processes, and guidance to support planning, performance monitoring, reporting, accountability, and learning across all program components.
• Support Award Manager, technical focal points, and National Societies in developing workplans, results frameworks, indicators, targets, and monitoring plans aligned with program objectives and donor requirements.
• Ensure PMER requirements, resources, timelines, and deliverables are integrated into program planning, budgeting, and implementation processes.

Monitoring

• Develop and manage the program Monitoring and Evaluation Plan, aligned with the Global MEL Framework, including indicators, data collection methodologies, reporting schedules, and data quality standards.
• Establish systems and processes for the collection, management, analysis, and visualization of program performance data across participating National Societies and program components.
• Work closely with program teams, National Societies, Information Management colleagues, and regional program counterparts to ensure consistent and high-quality data collection and reporting.
• Monitor program progress against planned outputs, outcomes, and preparedness priorities, identifying implementation challenges, risks, and opportunities for adaptive management.
• Conduct monitoring visits and provide technical support to National Societies and program teams to strengthen results-based management and program performance.

Reviews, Evaluations and Learning

• Coordinate program reviews, learning workshops, evaluations (if applicable), and other learning activities in accordance with IFRC standards and donor requirements.
• Facilitate the documentation and dissemination of lessons learned, good practices, innovations, and evidence from program implementation.
• Support the use of evidence and learning to inform program adaptation, strategic decision-making, and future preparedness investments.

Reporting

• Establish and manage program reporting systems, schedules, and workflows in line with donor, program, and IFRC requirements.
• Lead the consolidation, quality assurance, analysis, and presentation of program results and performance information for donor reports, management updates, and other reporting products.
• Ensure consistency and alignment between narrative, indicator, and financial reporting in collaboration with program, finance, and partnership colleagues.
• Support the development of dashboards, summaries, presentations, and other knowledge products to communicate programming progress and achievements.

Accountability

• Promote accountability, transparency, and evidence-based decision-making across the program.
• Work closely with Community Engagement and Accountability (CEA) and program teams to ensure feedback, community perspectives, and stakeholder engagement to inform program implementation and learning.
• Ensure program monitoring and reporting systems meet IFRC and donor accountability standards.

Capacity Strengthening and Team Management

• Provide technical leadership and guidance on PMER to participating National Societies, program teams, and partners.
• Develop and deliver training, mentoring, coaching, and technical support to strengthen PMER capacities across the Pacific region.
• Directly supervise and provide day-to-day technical and managerial oversight to one PMER National Staff member, supporting their performance, professional development, and effective delivery of PMER functions.
• Promote a culture of results-based management, learning, and continuous improvement across the program

A first-level university degree in social sciences, international development, or a related field.

Training related to Project Cycle Management, Monitoring and Evaluation, and Data management.

At least 3-5 years of relevant professional experience (in PMER, Result-based management (RBM), Monitoring and Evaluation, etc.)

Experience in the implementation of monitoring and evaluation systems for projects, programmes and emergencies

Experience in project planning and implementation and results-based project management

Experience in the implementation and facilitation of training sessions

Experience in working in a non-profit organisation or humanitarian organisation, preferably with previous work experience with the Red Cross/Red Crescent Movement.

Strong background in report writing and product delivery to tight deadlines. Ability to write, edit and analyse complex reports in English

Sound background in social research methodologies, including highly developed analytical skills and the ability to assimilate and process information for wide-ranging audiences

Knowledge of IFRC’s PMER systems, including the Results’ Matrix, the Apple System etc

Demonstrated experience in managing multi country programmes

Demonstrated experience in data collection, management, analysis and presentation methods and tools, and ability to set up systems and procedures for reliable data collection and management

Skills in supporting organizational learning, accountability and performance

Strong analytical and written skills, including report writing and presentation skills

Knowledge of learning approaches

Skills in training, coaching, and developing staff

Designing and using PMER concepts, tools, and best practices

Experience in IFRC PMER systems and standards

Knowledge of results-based or adaptive management systems and processes

Knowledge and skills around results-based planning (logframe) and setting up robust planning systems for complex programmes

Knowledge of assessment, survey and monitoring methodologies and experience implementing them

Competencies in evaluation and review for disaster response or recovery work

Proven good judgment and ability to work with complete integrity and confidentiality, acting as a model of highest integrity in personal capacity and at team level.

High degree of discretion, tact and sensitivity with internal and external stakeholders

Inter-personal skills, cultural sensitivity, and ability to work in a cross-cultural and cross-functional environment as well as to communicate in such an environment

Demonstrated core proficiency in (a) digital communication and collaboration, (b) basic digital content creation, (c) digital safety and security, (d) data literacy, and (e) problem solving with technology (including responsible use of AI assistants.

Understanding of and commitment to IFRC’s mission and values.

Fluent spoken and written English

Values: Respect for diversity; Integrity; Professionalism; Accountability

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust