General Support- Protection (2 Positions- North Lebanon)

DRC has been responding to various humanitarian crises in Lebanon since 2004, working with Palestinian, Iraqi and Syrian refugees. DRC received registration from the Ministry of Interior in 2011, and since then has focused primarily on responding to the Syrian refugee crisis in Lebanon and the resulting impact on Lebanese host community. DRC Lebanon’s focus is to ensure that we are able to respond to critical emerging humanitarian needs whilst improve the living conditions of displacement-affected populations and contribute to the achievement of durable solutions. With an annual portfolio of $12million, and with approximately 200+ staff, DRC is focusing its response in protection and economic recovery (Ec-Rec) sector in Bekka, North Lebanon and Beirut. DRC is also contributing to the evidence base and coordination structures in country through our Evidence Generation and referral information management (RIMs) teams.

About the job

The DRC General Support – Protection position will support DRC in identifying protection concerns and changes in the protective environment within communities. They will play a key role in promoting a relationship of trust between DRC and communities, through building a network of contacts in communities, conducting field visits in DRC areas of implementation and by providing updated information to communities about DRC services. They will conduct protection monitoring and evidence generation activities within communities, including quantitative and qualitative data collection. The role is furthermore responsible for the delivery of protection information dissemination amongst communities and the provision of awareness raising and risk mitigation sessions on protection-related topics. The role is vital for linking vulnerable communities to relevant services through referrals and provision of Emergency Cash Assistance for individuals at immediate risk.. Your main duties and responsibilities will be:

• Conduct protection monitoring activities within communities in line with existing SOPs and sampling strategies; and collect data on the individual and community-level, including through surveys, Key Informant Interviews, Focus Group Discussions and incident reporting.
• Disseminate protection information, provide awareness raising and risk mitigation sessions on key protection issues based on identified needs and in line with developed material;
• Identify and refer persons with protection or other needs to appropriate services in line with safe identification and referral principles;
• Regularly record, track and follow-up on referrals using the Referral Information Management System (RIMS);
• Collect information, update and maintain a service mapping and referral pathway at community level;
• Provide age- and disability-appropriate quality community=based psychosocial support in mobile and static safe spaces
• Maintain good relations with communities and key stakeholders in areas of operation through regular engagement;
• Provide and track regular protection situation updates based on feedback from communities, other key stakeholders and observations;
• Identify and maintain relationships and regular communication and follow up, Provide Emergency Cash Assistance (ECA) to eligible individuals with urgent protection needs, set a clear protection objective and follow-up on the impact of assistance;
• Collect, store, maintain and analyze protection data produced through protection monitoring, community consultation, RIMS, and individual cash assistance in line with safe and ethical information management principles.
• Draft individual workplans and participate in regular supervision, information sharing, and coordination meetings.
• Support the Protection Team Leader with reporting processes, and needs and gaps assessments where relevant.
• Support the implementation of monitoring and evaluation frameworks to assess the impact of activities and projects.
• Support the mainstreaming of protection principles to DRC’s program, including partners and local community.
• Ensure the proper documentation of data collected (hard and soft copies) during protection activities (attendance sheets, informed consent, referrals etc.);
• Use IM tools and online platforms for timely and accurate data entry of activities. In collaboration with IM colleagues, make sure data is properly entered, accurate, and complete, to ensure proper analysis of the data.
• Perform any other duties relating to the nature of the job as directed by Team Leader and the Area Program Manager

About you

To be successful in this role we expect the following:

Required

• Bachelor in Social work, Counseling, Psychology or other related field
• Fluency in Arabic
• Minimum of 1-year experience in protection monitoring, community-based protection, including community engagement, outreach, awareness raising, providing cash for protection and safe identification and referrals;
• Excellent understanding of protection and do no harm principles;
• Excellent contextual understanding and knowledge of protection environment in area of implementation;
• Good understanding of data collection methods;
• Experience working with diverse communities in various settings;
• Excellent facilitation and sensitization skills, good understanding of key protection issues in Lebanon;
• Knowledge of and commitment to principles of confidentiality, respect, non-discrimination, safety and inclusion;
• Excellent communication and psychosocial first aid skills;
• Excellent interpersonal and problem-solving skills, creativity and flexibility;
• Comfortable in a multi-cultural environment, flexible working hours and able to handle pressure well;
• Computer literacy (Microsoft Word and Excel);

Desirable

• Ability to communicate and write clearly in English is desirable
• Previous experience in international organizations and humanitarian settings is a plus.

In this position, you are expected to demonstrate DRC’ five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

• Contract length: Till the 31st of July 2027
• Band: K
• Designation of Duty Station: North of Lebanon
• Start date: December 1st, 2026

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact lbn-jobs@drc.ngo

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: November 23, 2026

For further information about the Danish Refugee Council, please consult our website drc.ngo.