Technical Advisor II, Health System Strengthening

Job Summary:

The TA II/HSS will provide technical leadership within Liberia project activities aimed at ensuring that  this supported faith and community-based services are well coordinated and integrated into government systems, strengthening the health system across community, facility, district, and national levels. The TA II/HSS will ensure that hub-and-spoke model is effectively integrated into national and district level health systems. The role supports strengthening the hub-and-spoke model’s service provision, governance, supervision, quality assurance systems, supply chain management, and workforce systems to ensure they align with and integrate into Ministry of Health structures. This will include technical leadership of efforts to strengthen workforce development plans and ensure hub-and-spoke models adopt national guidelines and sustainable support supervision and training methodologies through District Health Management Teams.  The TA/ II HSS will work closely with government counterparts, implementing partners, and CRS technical teams to design and accompany health systems strengthening interventions that improve access, quality of care, accountability, and sustainability, supporting transition to locally led service delivery models. 

Roles and Key Responsibilities:

• Provide technical support and guidance to government counterparts and implementing partners on health systems strengthening approaches, standards, and best practices aligned with national health strategies and donor requirements. Contribute to the application of HSS approaches in coordination with CRS technical teams and government stakeholders. Support alignment of faith based and community supported facilities with Ministry of Health policies, standards, and reporting requirements, including participation in relevant technical working groups and coordination fora.
• Conduct assessments with health facilities and district structures and contribute to the development of action plans addressing service delivery quality, supervision systems, human resources for health, and governance gaps. Lead technical assistance aimed at strengthening supervision systems, including joint supervision with district health management teams, performance review processes, and follow-up on agreed corrective actions.
• Lead technical assistance aimed at strengthening supply chain management systems by supporting facility and district level forecasting, ordering, stock management, and coordination with national supply systems.
• Strengthen the capacity of implementing partners and CRS staff through trainings, mentoring, coaching, and development of practical tools related to health systems strengthening.
• Support learning and adaptation by documenting lessons learned, contributing to operational reviews, and using routine data and assessment findings to inform continuous improvement.
• Collaborate closely with monitoring, evaluation, accountability, and learning, systems integration, service delivery, and faith‑community mobilization colleagues to ensure integrated implementation.

Knowledge, Skills and Abilities

• Strong understanding of health systems strengthening principles and practice.
• Ability to analyze system gaps and translate findings into practical improvement actions.
• Strong facilitation, mentoring, and relationship‑management skills.
• Ability to work effectively across government, faith‑based, and community stakeholders.
• Strong written and verbal communication skills.

• Proficiency in standard office software and routine reporting tools.

Required Languages - Proficiency in English 

Travel - Must be willing and able to travel up to 25%.

Supervisory Responsibilities None

Key Working Relationships:

Internal

External

Basic Qualifications

• Bachelor’s degree in public health, health systems, medicine, nursing, health policy, or a related field.
• Minimum 8 years of relevant professional experience with progressive responsibility in health systems or service delivery roles.
• Demonstrated experience supporting health facility or district‑level health systems strengthening in low‑resource settings.
• Experience working with government health systems and institutional stakeholders.
• Experience in providing technical assistance to multidisciplinary teams.

Preferred Qualifications

• Master’s degree in public health, health systems, or a related field.
• Experience working in Global Health. 
• Experience with quality improvement, human resources for health, supply chain management, or integrated service delivery models.
• Experience supporting transition or sustainability of donor‑funded health programs.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.  Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.  CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.