Logistics Manager (Liberian Nationals Only)

Job Summary:

As Logistics Manager, you will lead and personally execute daily logistics, warehousing, and commodity management activities under the AFGHS MOU. The role involves coordinating ITN distribution, monitoring storage and warehouse conditions, supporting forecasting and commodity planning, and ensuring compliance with warehouse, traceability, and cold chain standards. Working closely with the Central Medical Store (CMS), the General Services Agency (GSA), and the Ministry of Health Supply Chain Technical Working Group, you will help ensure essential health commodities are safely stored, accurately tracked, and reliably distributed throughout Liberia's 15 counties.

Roles and Key Responsibilities:

Commodity Distribution and Logistics Operations: 

• Coordinate and support quarterly distribution cycles of U.S.-funded Insecticide-Treated Nets (ITNs) to health facilities, including last-mile distribution across Liberia’s 15 counties through the Central Medical Store and long-haul distribution to county depots. The role liaises directly with the Global Fund-supported 3PL logistics provider on last-mile delivery arrangements and supports the transition to a 4PL model through County Health Teams. 

• Represents CRS at quarterly Ministry of Health Supply Chain Technical Working Group meetings on distribution-related matters and continuously monitors distribution key performance indicators while maintaining end-to-end ITN supply chain tracking records aligned with the GS1 standards rollout.

  Warehousing, Storage, and Standards Compliance: 

• Support LLIN storage operations at the General Services Agency warehouse by monitoring storage conditions and coordinating fuel and facility needs throughout the MOU period. The role carries out facility assessments and supports implementation of ISO 9001:2015 warehouse standards at CMS and county depots, including documenting renovation needs and delivering staff training. 

• Support the adoption of GS1 barcoding and traceability standards, including GTINs and GLNs, for stock keeping units and storage locations, while contributing to staff training, technology rollout, vaccine and cold chain storage compliance, WHO PQS adherence, cold chain uptime monitoring, and pharmaceutical waste management practices at CMS and county depots.

  Quantification, Demand Planning, and Inventory Management: 

• Supports biannual demand-projection updates for U.S.-funded ITNs by incorporating historical consumption, health trends, and facility-level needs assessments, and by helping prepare materials for Steering Committee review. 
• Support quantification and monitoring of malaria commodities, including ACTs and RDTs, as well as MCH and HIV commodities where integrated supply chain support is required to prevent stockouts. 

• Support the use of Quantification Analytic Tool by entering and integrating consumption, inventory, and shipment data to generate forecasts up to 24 months ahead, while assisting the Government of Liberia’s ordering process for U.S.-funded commodities, including coordination with LMHRA on registration and documentation of each ordering step.

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  Risk Management and Commodity Security: 

• Support risk assessments of storage and distribution vulnerabilities for U.S.-funded ITNs and helps coordinate procurement and periodic review of insurance coverage for theft, fire, and natural disasters. 
• Support MOH task force surveillance systems and participate directly in audits and inspections of health commodity inventories and storage sites to help detect theft, diversion, or falsification. 

• Deliver training to health facility staff on recognizing and reporting suspicious commodity-related activity, supports maintenance of the dedicated communication channel, and helps ensure timely notification to the U.S. Government within 3–5 working days of suspected theft or diversion incidents.

  Program Coordination and Reporting: 

• Support the Central Medical Store transition to full Government of Liberia ownership, including job shadowing and coordination inputs to the CMS Transition Governance Structure. 
• Develop and manage work plan and budget inputs for logistics and warehousing activities in line with CRS and USG/REACH requirements, and coordinate directly with GSA, CMS, NMCP, and MOH counterparts on day-to-day logistics, storage, and distribution matters. 
• Prepare timely technical updates and inputs for narrative and financial reporting to the Program Director, identifies and escalates logistics, storage, or distribution risks, and ensures that all logistics and warehousing activities and expenditures comply with CRS policies, donor regulations, and Liberian regulatory requirements.

Knowledge, Skills and Abilities

• Proven track record of successful USG-funded program management, including management of multi-activity projects, complicated data systems, logistics and large budgets, as well as commodities.
• Proven leadership and ability to build and motivate diverse and talented teams.
• Working knowledge of logistics management information systems (e.g., mSupply/Open mSupply) and commodity quantification tools.
• Proven experience in building and maintaining institutional linkages.
• Strong, current hands-on skills in warehouse management, inventory control, and commodity distribution planning.
• Strong attention to detail and accuracy in stock records, demand forecasts, and compliance documentation.
• Ability to conduct physical warehouse and storage-site inspections, including in county depots with variable infrastructure.
• Demonstrated ability to independently execute logistics and warehousing duties without relying on outsourced consultants or logistics providers.
• Good analytical skills for quantification, demand forecasting, and KPI monitoring.
• Good negotiation and coordination skills for working with 3PL/4PL logistics providers and government counterparts.
• Strong self-management and organizational skills, with the ability to personally deliver multiple concurrent logistics work streams to deadlines.
• Good oral and written communication skills, including technical documentation and reporting.
• Ability to work independently with minimal supervision in a fast-paced, deadline-driven environment.

Preferred Qualifications

• Master’s degree in supply chain management, Logistics, Public Health Logistics, Business Administration, or related field. 
• Professional certification(s) in Supply Chain. 
• Familiarity with ISO 9001:2015 warehouse standards, GS1 barcoding/traceability standards, and cold chain/vaccine storage requirements.
• Prior experience with USG or REACH-funded projects and compliance requirements strongly.
• Experience working directly with Central Medical Stores, national warehouses, or 3PL/4PL logistics providers.

Required Languages: Fluent in English 

Travel: Must be willing and able to travel up to 40% of the time within Liberia, including to county depots, warehouses, and health facilities.

Supervisory responsibility: No

Key Working Relationships:

Internal

External

Basic Qualifications

• Bachelor’s degree in supply chain management, Logistics, Public Health Logistics, Business Administration, or related field required.
• Minimum of 3 years of hands-on experience in commodity logistics, warehouse management, or supply chain operations, preferably within public health, pharmaceutical, or humanitarian supply chains.
• Demonstrate hands-on experience with warehouse operations and inventory management, including physical stock counts, storage condition monitoring, and facility assessments.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.  Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.  CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.