HR Analyst, Leadership and Staff Development

HR Analyst, Leadership and Staff Development

Description

• Support the design, pilot, rollout, and ongoing delivery of a peer coaching program offered through cohorts across different levels of the organization.
• Facilitate peer coaching sessions and related group learning experiences, using established approaches and materials to create an inclusive and engaging participant experience.
• Coordinate cohort planning, participant engagement, scheduling, communications, learning materials, implementation logistics, and follow-up.
• Engage and support internal peer coaching facilitators from the Leadership and Staff Development team and, potentially, from across Human Resources and the broader organization.
• Support the development of resources, orientation, and practice opportunities for internal peer coaching facilitators as the program grows.
• Collect and summarize participant and facilitator feedback and contribute practical suggestions for program improvement.

• Support the design, delivery, and improvement of professional development offerings that contribute to the World Bank Group’s culture of learning and strengthen communication and business skills.
• Provide program coordination support, including maintaining workplans, tracking milestones, coordinating stakeholders, preparing communications and materials, and managing delivery logistics.
• Develop and deliver clear presentations, briefings, and participant communications, and support or facilitate other leadership and staff development offerings as needed.
• Support research, benchmarking, stakeholder consultations, and learning needs analysis, and summarize findings for review by other team members.
• Compile participant feedback and program data, identify themes, and contribute to reports and recommendations for program improvement.
• As appropriate, serve as an internal coach through the World Bank Group’s internal coaching program, applying established standards for confidentiality and professional boundaries.
• Coordinate with internal partners and external providers and contribute to team planning, knowledge sharing, and other operational or project needs.

Selection Criteria

• Relevant degree and professional experience, with demonstrated practical experience in facilitation, program coordination, learning and development, or a related area. As a guide, this would typically include a bachelor’s degree or higher with 2 years of experience; or an equivalent combination of education and experience.
• Strong facilitation skills and demonstrated experience leading workshops, learning sessions, cohort-based experiences, or group discussions in virtual, in-person, or hybrid settings.
• Experience supporting the design, coordination, or delivery of learning, leadership development, coaching, mentoring, or other professional development programs.
• Strong program coordination and organizational skills, including the ability to maintain workplans, manage timelines and logistics, support multiple activities, and follow through on details.
• Strong presentation, written, and verbal communication skills, with the ability to organize information and develop clear, engaging, and audience-appropriate materials.
• Ability to build effective working relationships and collaborate with participants, facilitators, colleagues, and stakeholders across organizational and cultural boundaries.
• Understanding of adult learning, group learning, coaching, or behavior-change principles and the ability to apply them in practical settings.
• Analytical and problem-solving skills, including the ability to gather and summarize information, identify themes, and suggest practical improvements.
• Sound judgment, discretion, initiative, adaptability, and commitment to confidentiality, with the ability to work effectively both independently on assigned tasks and as part of a global, virtual, and multicultural team.
• Proficiency in Microsoft 365 applications; familiarity with learning, survey, collaboration, or program-management platforms is desirable.

As the World Bank Group continues to evolve, we value candidates who:

• Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.
• Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making.
• Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies 

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.