E T Consultant - Senior Financial Specialist

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd CGAP is a global partnership of more than 30 leading development organizations dedicated to advancing the lives of people living in poverty, especially women, through financial inclusion. CGAP works at the frontier of inclusive finance to test solutions, spark innovation, generate evidence, and share insights. CGAP’s knowledge enables public and private stakeholders to scale solutions that make financial ecosystems meet the needs of poor, vulnerable, and underserved people and of micro and small enterprises (MSEs), including through advancing women’s economic empowerment. As a global public good, CGAP’s independent research and analysis is available to all. CGAP envisages responsible and inclusive financial ecosystems that enable a green, resilient, and equitable world for all. CGAP is guided by a five-year strategy and annual workplans – the current strategy covering FY24-28 (CGAP VII Strategy) contributes to strengthening responsible and inclusive financial ecosystems by elevating the focus of financial inclusion to broader development outcomes. To achieve this, CGAP focuses on contributing to seven outcome areas through its work program: (i) mobilizing financial services for climate adaptation, mitigation, and a just transition; (ii) mobilizing financial services for building resilience to shocks and managing risk; (ii) mobilizing financial services for women and MSEs to capture economic opportunities; (iv) increasing the breadth and depth of financial inclusion; (v) promoting responsibility in financial ecosystems and enabling financial sector policies and regulations; (vi) enhancing the effectiveness of impact investing in inclusive finance and the inclusiveness of carbon markets; and (vii) generating and promoting evidence of what works, where, and for whom. Through its work, CGAP is committed to accelerating progress toward women’s financial inclusion, and we take a gender-intentional approach to our research and advocacy efforts CGAP is housed in the World Bank. For more information, please visit https://www.cgap.org/ Financial Health Frontiers is a two-year CGAP initiative that helps financial sector authorities, standard-setting bodies, financial service providers (FSPs), investors, funders, and employers treat financial health as an outcome to measure and optimize for. Interest in financial health is growing, but FSPs and investors still lack strong incentives, practical frameworks, and data to act on it. The project’s provider workstream addresses these gaps in two ways: (1) building the business case and practical guidance for FSPs to adopt a holistic approach to financial health, including measurement, product alignment, use of data, and customer-centric organization and incentive structures; and (2) developing practical entry points for investors, including development finance institutions (DFIs) and impact investors, to integrate financial health into investment theses, portfolio monitoring, and incentives for their investees. CGAP also supports the UAE Financial Health Nexus, a regional hub being established by the Central Bank of the UAE (CBUAE) to promote financial health globally. The Nexus works with knowledge partners and strategic partners, and CGAP supports the management of these relationships. The ETC will be based in Abu Dhabi to support this partnership.

Job Duties and Responsibilities

The ETC will be based in Abu Dhabi, and the role has three parts: (i) playing a leading role in the provider workstream of CGAP’s Financial Health Frontiers project, including a community of practice and the drafting of knowledge products, working closely with the TTL and the project team; (ii) management of the UAE Financial Health Nexus’s knowledge partners and strategic partners, and other potential partners, including development and implementation of a strategic engagement plan; and (iii) serving as CGAP’s lead person in the region. The parts are designed to reinforce each other, and activities such as the community of practice will be developed jointly with the UAE Financial Health Nexus where possible. The ETC will be based in Abu Dhabi and will dedicate approximately 40% of their time to supporting the UAE Financial Health Nexus in a senior capacity, 40% to CGAP’s technical financial health work, and 20% to supporting CGAP’s engagement in the region. The roles are designed to reinforce each other, and activities such as the community of practice will be developed jointly with the UAE Financial Health Nexus where possible. Key objectives include:

• Leading the implementation of the Financial Health Frontiers financial institutions workstream, including establishing and managing a focused community of practice with financial service providers (FSPs) and investors, in collaboration with the UAE Financial Health Nexus and CGAP's financial health project team.
• Advancing practical approaches for FSPs and investors to improve customer financial health, including for example., developing frameworks to measure financial health, exploring the use of alternative data to drive financial health outcomes for consumers, building the business case for financial health, and assessing how generative and agentic AI can support better financial health outcomes.
• Contribute to thought leadership on financial health and the role of the Nexus, with a focus on how FSPs and investors can integrate financial health into their strategies, operations, and investment decisions, including supporting development of a wide variety of knowledge products.
• Managing the Financial Health Nexus's knowledge and strategic partnerships, including strategy and work program development for engaging with partners, facilitating collaboration, and connecting the Nexus's activities with CGAP's global learning agenda.
• Providing strategic and practical advice to the Head of the Financial Health Nexus for operationalizing the Nexus, collaborating with members of the Nexus team and a CGAP ETC hired in the UAE to support communications for the Nexus.
• Serving as CGAP's lead representative in the region, including strengthening relationships with regional stakeholders, identifying strategic partnership opportunities, and supporting fundraising efforts.
• Undertake other CGAP-related work as required. As a member of the CGAP team, the ETC will continue to join all staff meetings (virtually) and participate in whole-of-CGAP initiatives as appropriate. The ETC will play a central role in advancing CGAP’s financial health learning agenda, including helping define priority learning questions for the private sector, connecting evidence across activities, and translating emerging insights into CGAP’s research, publications, and external engagement. Specific responsibilities will include: 1. Financial Health Frontiers Financial Institutions Workstream (~40% of time)

• Workstream implementation: Lead implementation of the provider workstream, in close coordination with the TTL and CGAP's financial health project team.
• Community of Practice: Establish and manage a focused community of practice with FSPs and investors, in collaboration with the UAE Financial Health Nexus, to facilitate knowledge exchange and advance practical approaches to financial health.
• Research and knowledge generation: Develop research, practical tools, and knowledge products focused on MSME financial health measurement, alternative data, the business case for financial health, and applications of generative and agentic AI.
• Stakeholder engagement: Engage with FSPs, investors, and other relevant stakeholders to document emerging practices, generate evidence, and identify opportunities to test and scale promising solutions. 2. UAE Financial Health Nexus Partnerships (40% of time)
• Partnership management: Develop and implement a framework for engaging the Nexus's knowledge and strategic partners, including identifying partners and their roles, managing relationships, and facilitating collaboration and knowledge exchange.
• Strategic support: Support the Nexus's strategy, work program, and flagship events, ensuring alignment with CGAP's global financial health agenda. 3. CGAP Regional Engagement (approximately 20% of time)
• Regional engagement: Serve as CGAP's lead person in the region, engaging with financial sector authorities, funders, members, and strategic partners.
• Resource mobilization: Identify and pursue regional funding and partnership opportunities in coordination with CGAP leadership. 4. Cross-CGAP and World Bank Collaboration
• Cross-CGAP collaboration: Work closely with CGAP's financial health, data, insurance, gender, and policy teams to leverage relevant expertise, ensure coherence across workstreams, and contribute to broader CGAP priorities.
• Knowledge exchange and partnerships: As a member of the CGAP Team, engage with CGAP members and external partners, as required to facilitate knowledge exchange, disseminate research findings, and strengthen strategic partnerships.