MEDICAL ASSISTANT (Fixed Term Appointment Limited)

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP), the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org). The post is located in the UNON Joint Medical Service (JMS) at the Nairobi duty station. JMS delivers occupational health, workplace wellbeing, medical administration, health promotion, emergency response, and advisory services to participating organizations. The Medical Assistant (Ambulance and Clinic Operations) is responsible for providing safe ambulance transportation services to authorized personnel while delivering emergency medical response, first aid, and patient transport services as required and supporting clinic logistical and administrative operations. The incumbent works under the direct supervision of the Head Nurse and receives technical guidance from the Chief Medical Officer or designated health services personnel. Within delegated authority, the Medical Assistant (Ambulance and Clinic Operations) will be responsible for the following duties:

1. Transport and Emergency Medical Response:

• Assists in medical emergencies response, including patient stabilization, monitoring, evacuation and transfer of patients to advanced medical care.
• Operates ambulance or emergency response vehicles in accordance with safety, security and traffic regulations.
• Maintains accurate records and documentation, including vehicle logs, fuel rand mileage records, inspection records, and patient transport records.
• Maintains confidentiality of medical information in accordance with applicable regulations and professional standards.
• Conducts routine vehicle safety inspections and ensures emergency response vehicles are clean, roadworthy, properly equipped and operational; reports defects promptly.
• Participates in health promotion, occupational safety, medical emergency preparedness exercises and response activities.
• Assists in maintaining emergency response databases for compilation in quarterly and annual reports.
• Supports JMS reception and triage personnel as assigned. 2. Medical Logistics Support:
• Assists in maintaining emergency medical equipment and supplies, ensuring readiness, serviceability and timely replenishment.
• Supports the receipt, storage, distribution, tracking, inventory management of medical supplies and equipment in accordance with established procedures.
• Supports tracking of deliveries of medical items.
• Conducts regular inspections, reports defective, expired, or missing items and assists with stocktaking, inventory reconciliation and disposal activities.
• Assists in maintaining accurate records of medicines, medical supplies, emergency medical kits, consumables, and medical equipment, Monitors stock levels and expiry dates and assists in the disposal of expired or unserviceable items, in accordance with applicable regulations.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Performs other related duties as required.

PROFESSIONALISM: Demonstrates sound knowledge of driving regulations, ambulance vehicle operation, and road safety practices; demonstrates knowledge of emergency medical procedures, first aid, and patient care principles; ability to analyze and interpret data in support of decision-making and convey resulting information to management; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Completion of High school diploma or equivalent is required.

A valid Driving License Class D1 with PSV endorsement is required. A recognized certification in Emergency Medical Technician (EMT), Paramedicine, Advanced Emergency Medical Care, Clinical Medicine, or equivalent emergency medical qualification is required. A valid certification in Emergency Vehicle Operations (EVOC) or as an Ambulance Operator is required. Certification in Basic Life Support (BLS) is required. Certification in Advanced Cardiac Life Support (ACLS), Pre-Hospital Trauma Life Support (PHTLS), or equivalent is desirable. Qualifications in office administration or related area is desirable.

A minimum of three (3) years of progressively responsible experience in ambulance driving is required. At least two years of experience in emergency medical services, emergency response, or pre-hospital patient care is required. Experience in general office support or related area is desirable. 1 year or more of experience in data analytics or related area is desirable.

Evaluation of qualified candidates may include a written technical assessment, practical driving test, which may be followed by competency-based interview.

This is a Fixed Term Appointment Limited position (FTA-L). The appointment against this position is limited to the United Nations Office at Nairobi. Appointment against this post is for an initial period of one (1) year and may be subject to extension subject to legislative body funding availability. External candidate selected for this position will be granted a fixed-term appointment limited ("FTA limited") in accordance with section 2.2 (b) of administrative instruction ST/AI/2013/1 on Administration of fixed-term appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10 who are selected for this position subject to limitation will retain their current appointment status and will be reassigned or transferred to the position, without a lien to their parent position. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply online as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.