Eswatini Country Team Lead

The Country Team Lead provides strategic leadership for MSH’s America First Global Health Strategy project in Eswatini and serves as the primary liaison with the Department of State Eswatini Points of Contact responsible for this award. The role is responsible for ensuring high-quality, compliant, and coordinated implementation while fostering strong relationships with US Government, Government of Eswatini, and other key stakeholders. The position manages a team of technical, financial, and operational professionals, and oversees project performance.

Main Duties and Responsibilities

Project Leadership (35%)

• Provide overall leadership and oversight of project implementation in Eswatini, ensuring achievement of technical milestones, deliverables, and monitoring and evaluation indicators.

• Promote and coordinate consistent data-driven technical approaches, methodologies, and standards across technical areas.

• Foster collaboration and coordination across country and headquarters departments to ensure effective project delivery and alignment with corporate priorities.

Financial Stewardship (25%)

• Provide strategic oversite of financial management processes including budget development, monitoring, and reporting.

• Ensure compliance with all award requirements, including reporting, administrative, and contractual obligations.
  

Client Management (20%)

• Serve as the primary point of contact for the US Embassy Eswatini Foreign Assistance Office, senior leadership the Ministry of Health, Eswatini Medicines Regulatory Authority, Central Medical Stores, and other Government of Eswatini agencies.

• Coordinate and oversee responses to US Embassy Eswatini, ensuring timely, accurate, and consistent communication.
  

Project Reporting (10%)

• Ensure high-quality project annual and quarterly reporting, and other ad hoc reporting to the US Embassy, the Government of Eswatini, and MSH home office.

• Capture, synthesize, and disseminate lessons learned, best practices, and knowledge management products.

• Oversee strategic documentation, visibility, and communications efforts to showcase project results and impact.
  

People Management (10%)

• Build and maintain a high-performing matrixed team, that emphasizes innovation, mutual support, and collective achievement of personal and project goals.

• Maintain a high-functioning senior management team, with clear delegation of responsibilities to senior leaders within the team and holding them accountable for results.

• Ensure alignment of available personnel and ongoing implementation needs, including where needed, realignment of responsibilities, securing additional MSH home office support, and sourcing external support through consultancies or other means, all within existing budget parameters and MSH HR and related policies and procedures.

QUALIFICATIONS

Required minimum education and experience

• Postgraduate education (Masters’ or equivalent) in public health, supply chain, business, or equivalent qualification.
• 8 years of related work experience, preferably with donor-funded programs.

Knowledge and Skills

• Demonstrated expertise in pharmaceutical systems strengthening, supply chain management, and/or infectious disease programs.

• Proven success serving in leadership roles in U.S. Government-funded programs, preferably US Government funded awards, with experience managing projects of similar size, complexity, and scope.

• Strong client and donor relationship management skills. Existing relationships and experience working with the U.S. Embassy, CDC, or other major global health donors, is strongly preferred.

• Demonstrated ability to provide strategic leadership in complex operating environments, with skills in stakeholder engagement, negotiation, conflict resolution, and team building

• Excellent written, verbal, and presentation communication skills, with the ability to engage effectively with senior government officials, donors, partners, and organizational leadership.
• Proven ability to manage risk, navigate ambiguity, and drive results

• Excellent skills in written and verbal communication and public speaking in English.

• Professional user of MS Office products.

Competencies

• Demonstrated strategic agility, diplomacy, conflict management, and team building.

• Track record of strong commitment to knowledge sharing, documenting experiences, supporting innovative initiatives, and sharing credit.

• Organized and detail oriented.

• Proven ability to operate under high pressure and manage crisis with calm, solution orientation, and pragmatism.

• Ability to work a multicultural environment.

Physical Demands

• Availability to travel (20%) domestically as needed.

MSH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. MSH complies with Section 503 of the Rehabilitation Act, Section 4212 of the Vietnam Era Readjustment Assistance Act, as amended, and all related applicable regulations.

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