Senior Field Operations Associate – Infrastructure

Infrastructure is an operational unit within IOM Bangladesh. The unit is integral to the Rohingya Refugee Response implemented by the International Organization for Migration (IOM) with funding from various international donors. The Infrastructure Unit activities include planning, designing, and construction of small to medium-complexity projects, including vulnerable communities enhancement work, health and community facilities and various types of site rehabilitation works, including drainage, canal rehabilitation, pedestrian access, slope stabilisation and installation of solar energy throughout the camps and host communities sites, mainly in Cox’s Bazar District, Bangladesh, as well as in other vulnerable areas of the country when required. 

1. Lead and coordinate the field implementation of the Infrastructure Unit projects in accordance with the instruction of the Infrastructure Coordinator and submit regular updates of the status of infrastructure activities in the field.

2. Supervise, train and guide the staff under direct supervision in the implementation of works, team management and coordination tasks, and provide technical guidance on assigned infrastructure activities.

3. Carry out regular field visits to project sites to monitor construction works, and prepare reports on progress, standards and quality of the work ongoing. Verify that works are carried out in accordance with the technical specifications, identify technical and operational issues, recommend corrective measures and provide technical advice across assigned sites.

4. Provide guidance to field teams on technical aspects of IOM construction work in the specified technical area, including bills of quantities (BoQ) calculation, work scheduling, tendering, technical specification, monitoring and evaluation, and contract administration.

5. Resolve routine construction-related matters with vendors and construction contractors; review vendor competencies, experience and workplans; track progress of the construction against agreed workplans; and monitor measurements and payments, referring complex or consequential matters to the supervisor as appropriate.

6. Participate in the tender evaluation process including assessment of bidders’ qualifications, competency, and experience, and in analyzing and reviewing the quoted unit rates and specifications against IOM-prepared cost estimates and specifications.

7. Contribute to the development and implementation of design standards, monitoring mechanisms, quality assurance mechanisms, and construction specifications in respective technical fields and support their consistent application across assigned projects in coordination with the Infrastructure Coordinator.

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8. Provide operational and technical coordination for multiple construction projects in remote locations by working with multi-disciplinary project teams comprising of architects, engineers, construction managers, construction contractors, cash-for-work groups and non-profit implementing partners in planning, organising and implementing projects

9. Liaise and coordinate, as appropriate, with relevant government counterparts, implementing partners, contractors, vendors and other stakeholders on assigned infrastructure activities, and follow-up on agreed actions.

10.  Consider adding responsibility 9 if the incumbent will coordinate with external stakeholders/government/partners. Here is the suggested text: “Liaise and coordinate, as appropriate, with relevant government counterparts, implementing partners, contractors, vendors and other stakeholders on assigned infrastructure activities, and follow-up on agreed actions.

    11. Comply with IOM’s policies and procedures including prevention of sexual exploitation, abuse and harassment (PSEAH) and promote a respectful work environment.

    12. Perform such other relevant duties as may be assigned.

Education; 

• Bachelor’s degree in Architecture, Civil Engineering, or a related field from an accredited academic institution with five years of relevant professional experience; or,

• High School diploma with seven years of relevant professional experience.

Experience: 

• Demonstrated professional experience in projects for the implementation of civil infrastructure, managing medium to large scale construction and community-based projects and working with local communities;

• Experience in local construction materials and technologies;

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• Experience with international organisations and/or NGOs is an advantage;

• Experience in camp rehabilitation and site development is an advantage;

• Experience in construction modality engaging cash-for-work beneficiaries is an advantage;

• Experience in contract administration/quantity surveying is an advantage; and

• Experience working within the region an advantage.

SKILLS: 

Technical

• Delivers set objectives in hardship situations

• Effectively coordinates with other team members on assigned projects

• AutoCAD and QGIS proficiency is an advantage

Accountability

• Accepts and gives constructive criticism

• Follows all relevant procedures, processes, and policies

• Meets deadline, cost, and quality requirements for outputs

• Monitors own work to correct errors

• Takes responsibility for meeting commitments and for any shortcomings

Client Orientation

• Identifies the immediate and peripheral clients of own work when requested

• Establishes and maintains effective working relationships with clients

• Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries

• Keeps clients informed of developments and setbacks

Communication

• Actively shares relevant information

• Clearly communicates, and listens to feedback on, changing priorities and procedures

• Writes clearly and effectively, adapting wording and style to the intended audience

• Listens effectively and communicates clearly, adapting delivery to the Audience

Creativity and Initiative

• Actively seeks new ways of improving programmes or services

• Expands responsibilities while maintaining existing ones

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• Persuades others to consider new ideas

• Proactively develops new ways to resolve problems

Leadership and Negotiation

• Convinces others to share resources

• Actively identifies opportunities for and promotes organisational change

• Presents goals as shared interests

• Articulates vision to motivate colleagues and follows through with Commitments

Planning and Organising

• Sets clear and achievable goals consistent with agreed priorities for self and others

• Identifies priority activities and assignments for self and others

• Organises and documents work to allow for planned and unplanned handovers

• Identifies risks and makes contingency plans

• Adjusts priorities and plans to achieve goals

• Allocates appropriate times and resources for own work and that of team Members

Professionalism

• Masters subject matter related to responsibilities

• Identifies issues, opportunities, and risks central to responsibilities

• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation

• Persistent, calm, and polite in the face of challenges and stress

• Treats all colleagues with respect and dignity

• Works effectively with people from different cultures by adapting to relevant cultural contexts

• Knowledgeable about and promotes IOM core mandate and migration solutions

Teamwork

• Actively contributes to an effective, collegial, and agreeable team environment

• Contributes to, and follows team objectives

• Gives credit where credit is due

• Seeks input and feedback from others

• Delegates tasks and responsibilities as appropriate

• Actively supports and implements final group decisions

• Takes joint responsibility for team's work

Resource Mobilisation

Establishes realistic resource requirements to meet IOM needs

Languages

1. For this position, fluency in English and Bengali is required (oral and written).

2. Working knowledge of Chittagonian local dialect.

Competencies

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

If direct reports (10th row above) for SES is greater than zero, then the managerial competencies below are inserted.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic  thinking  and  vision:  works  strategically  to  realize  the Organization’s goals and communicates a clear strategic direction.