HR Operations Associate Consultant

Role

Reporting to the Director of People and Culture, the HR Operations Associate Consultant will support DPC’s operational activities, Oracle HCM processes, and routine HR administrative functions. The Consultant will provide service and liaison support across all HR functions, including Centers of Expertise (CoE), Systems & Data, Wellbeing, HR Business Partners (HRBPs), and other areas as required to support efficient and effective HR service delivery.

The Consultant will work closely with internal stakeholders to support day-to-day HR operations, workforce data management, HR reporting, employee services, system administration activities, and departmental initiatives. The role contributes to operational continuity, process standardization, knowledge management, and the continuous improvement of HR systems and services across DPC.

Duties and responsibilities

The Consultant will support, but not be limited to, the following areas:

• Providing administrative and operational support across different HR processes such as recruitment, benefits, contract actions, staff services, and other activities that support the effective delivery of HR services throughout the employee lifecycle.
• Supporting coordination of logistics and communication for HR and wellbeing events—including scheduling, announcements, materials, and vendor or stakeholder coordination.
• Assisting with updating wellbeing content, organizing wellbeing activities, gathering feedback, maintaining related records, and supporting employee wellbeing and engagement efforts.
• Supporting Oracle HCM and other HR system transactions, including data entry, workflow monitoring, user follow-up, and basic troubleshooting to ensure the continuity, efficiency, and quality of HR operations and service delivery.
• Assisting in developing and maintaining HR manuals, process guides, templates, trackers, and system documentation to support knowledge management, process standardization, operational consistency, business continuity and the preservation of institutional knowledge across DPC.
• Participating in system-related activities such as user acceptance testing, regression testing, documenting test results, and business requirements, and coordinating with Oracle consultants and internal stakeholders to support ongoing system enhancements, issue resolution, and process improvements.
• Supporting the preparation of HR data reports, dashboards, and system extracts, operational trackers and assisting with data reviews, user access checks, internal audit requirements, and workforce data management.
• Preparing HR communications such as memos, letters, presentations, guidance materials, and updates to support employee awareness, engagement, and effective HR service delivery.
• Providing general administrative support for DPC meetings, workshops, projects and ongoing HR initiatives, while ensuring confidentiality and accurate record management.
• Performing other related duties and assignments as required.

Required experience and qualifications

• Education: Masters’s degree in Human Resources, Business Administration, Psychology, IT, or related fields.
• Experience: A minimum of 3 years of professional experience, preferably in HR operations, HR administration, or HRIS support.
• Experience with HR systems (Oracle HCM or similar) is required, together with the ability to learn new systems and processes quickly.
• Skills:
• • • Experience in dealing with mental health and wellbeing services
    • Strong organizational skills with the ability to manage multiple tasks.
    • Good command of MS Office (Excel, Word, PowerPoint).
    • Attention to detail, accuracy in data handling, and high reliability.
    • Strong interpersonal and communication skills in a multicultural environment.
    • Ability to maintain confidentiality and handle sensitive information appropriately.
    • Fluency in English is required; Korean or another UN language is an advantage.

Contract Period and Duty Station: 12 months/ GCF Headquarters in Songdo, Republic of Korea

Note: Due to the high volume of applications, only candidates shortlisted for interview will be contacted regarding the status of their application.