E T Consultant

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd VPU Context: The Senior Psychologist will function within the Health Safety Directorate (HSD), Mental Health Wellbeing Unit (MHWU). The MHWU assists and advises in identifying staff health issues related to the workplace at Headquarters and in Country Office locations for World Bank Group (WBG) and International Monetary Fund (IMF) staff. The Unit provides services that promote psychological health and wellbeing and contribute to a healthy work environment. Its work includes the Domestic Abuse Prevention Program (DAPP), which supports victim-survivors of domestic abuse, and Family Consultation Services for spouses and other family members. The MHWU serves a diverse global workforce and is increasingly focused on supporting Country Offices in all regions. Medical ethics and confidentiality are cornerstones of HSD’s work. The purpose of this assignment is to provide senior-level clinical, advisory, crisis-response, program-development, and project-management expertise. The consultant will work independently on complex and sensitive matters, provide recognized specialist expertise, and may lead or coordinate multidisciplinary contributions and supervise designated consultants. Unit Context:

• Advisory services to managers, Human Resources, Security, and other institutional partners on staff stress and mental health concerns, psychosocial risks, organizational change, crises, and psychologically healthy workplaces.
• Individual counseling, including assessment, brief supportive counseling, crisis intervention, referral, case management, and resilience briefings for assignments in fragile, conflict-affected, or violent contexts.
• Training and education for managers, HR staff, and work groups on psychosocial health, psychological health and disability, crisis preparedness and response, workplace stress, and wellbeing.
• Crisis consultation and response following individual or large-scale critical incidents, including coordination with internal, local, regional, and international resources.
• DAPP case management, education, and advocacy services for WBG and IMF staff and their families, including services provided under relevant institutional arrangements. Duties and Responsibilities: Scope of Work, Deliverables and Accountabilities Individual Counseling and Clinical Services
• Independently assess the mental health and counseling needs of staff presenting with stress-related, psychological, substance-use, family, or work-functioning concerns.
• Provide empirically supported, culturally sensitive brief counseling, crisis intervention, case management, and referrals to qualified internal and external resources.
• Provide pre- and post-deployment or assignment briefings to staff relocating to duty stations affected by fragility, conflict, or violence.
• Provide timely individual or group support during and after emergencies and critical incidents, including appropriate follow-up.
• Provide counseling to individuals affected by gender-based or domestic violence and coordinate with DAPP as necessary to support continuity and quality of care. Manager, Group and Organizational Consultation
• Provide independent consultation to managers on sensitive staff situations involving stress-related concerns that affect work functioning.
• Work with managers, supervisors, teams, and multidisciplinary partners to identify and address psychological risks at individual, unit, and organizational levels.
• Conduct or support work-group stress assessments and interventions, including support during organizational change and following critical incidents.
• Use activity data and emerging trends to help develop programs, guidance, and policies that support staff and organizational health. Crisis Preparedness, Response and External Coordination
• Identify and maintain relationships with high-quality local and regional mental health resources for referral and crisis response.
• Coordinate, as appropriate, with UN system counselors and relevant critical-incident mechanisms to support beneficiaries and continuity of response.
• Participate in and contribute to UN Staff and Stress Counselor Group and UN Critical Incident Stress Management activities and working groups.
• Represent MHWU, HSD, and the WBG at relevant high-level stakeholder, UN system, steering committee, working group, and board engagements, as assigned. Health Promotion, Learning and Communications
• Develop and deliver live and virtual presentations and programs on topics including stress management, work-life balance, resilience, organizational change, life transition, relaxation, team dynamics, cross-cultural sensitivity, and psychosocial risk management.
• Coordinate contributions from local subject-matter experts and deliver programs at times accessible to staff across locations.
• Ensure fidelity to HSD quality standards and coordinate with other HSD entities to promote wellbeing activities and programs.
• Collaboratively develop policies, guidelines, and written or visual materials to increase awareness of staff wellness, wellbeing, and workplace psychosocial risk mitigation. Program and Project Management
• Independently develop and implement innovative, relevant, and impactful mental health programs for WBG and IMF populations.
• Lead concept development, work planning, implementation, contract oversight, stakeholder coordination, and the application of appropriate key performance indicators across the project life cycle.
• Conduct quality-assurance reviews during implementation and after-action phases and recommend improvements based on evidence and lessons learned.
• Build effective partnerships with HR, the Internal Justice System, Staff Association, Security, other HSD units, and relevant external organizations. Quality Assurance, Team Contribution and Administration
• Participate in clinical supervision, case conferences, and regular MHWU meetings; work collegially within a multidisciplinary and multicultural team.
• Maintain complete, accurate, timely, and secure counseling records and activity statistics in accordance with HSD requirements.
• Complete required reporting and contribute to implementation of annual MHWU work-plan priorities and the WBG Workplace Mental Health Wellbeing Strategy.
• Supervise designated consultants as required and provide backup coverage or representation during the MHWU Manager’s absence, as assigned.
• Undertake regular mission travel to Country Offices, including travel at short notice and to remote or difficult locations when operationally required.
• Perform other duties consistent with the assignment. Expected Outputs
• Timely and confidential clinical assessment, counseling, crisis-intervention, referral, and case-management services documented in accordance with HSD requirements.
• High-quality consultations, briefings, and interventions for managers, teams, and institutional partners on complex psychosocial and workplace mental health issues.
• Development and delivery of evidence-informed learning, outreach, and health-promotion activities for global staff audiences.
• Design and implementation of assigned mental health and wellbeing projects, with clear work plans, stakeholder engagement, quality controls, and appropriate performance indicators.
• Accurate periodic activity reporting, trend analysis, quality-assurance findings, and practical recommendations to inform MHWU programming and policy development.
• Effective coordination with internal and external clinical, operational, and UN-system partners, including support for critical-incident response.
• Reliable team leadership, consultant supervision, and management backup when assigned. Reporting and Working Relationships The E T Consultant - Senior Psychologist will report to the Manager, Mental Health Wellbeing Unit. The consultant will work closely with MHWU colleagues, other HSD units, managers, Human Resources, Security, the Internal Justice System, Staff Association, and relevant external and UN-system partners. The assignment requires a high degree of independent judgment, discretion, collaboration, and responsiveness across time zones.