E T Consultant

Do you want to build a career that is truly worthwhile? Working at the World Bank Group (WBG) provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, please visit www.worldbank.org. VPU Context The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9 v=VTFGffa1Y7w Department Context The World Bank Group Technology Office (ITSTO) defines and executes the technology strategy for the World Bank Group, ensuring that technological investments and standards deliver secure, resilient, and efficient platforms to support global operations. Through strategic planning, enterprise architecture, platform engineering, and core infrastructure management, ITSTO aligns technology initiatives with the Bank Group’s mission and business objectives. ITSTO drives technology-enabled innovation, modernizes infrastructure, and enhances organizational agility. By fostering collaboration across all World Bank Group entities—including IBRD, IDA, IFC, MIGA, and ICSID—ITSTO leverages technology as a catalyst for accelerating development impact and advancing digital transformation. Its leadership ensures that technology serves as a strategic enabler for achieving the Bank Group’s development goals, empowering the institution to address emerging challenges and opportunities with greater efficiency and effectiveness. Unit Context The Technology Platforms Team (ITSPL) is anchored in the Chief Technology Officer (ITSTO) division in ITS. ITS Technology Office (ITSTO) drives technology-enabled innovation and delivers the digital backbone for WBG's mission. It develops future-ready technology strategy, modernizes infrastructure, manages innovation, and fosters agility. The unit collaborates across the organization to leverage technology as a force multiplier, accelerating development impact and digital transformation globally. ITSPL delivers secure, cloud-first IT platforms with automation, self-service, and Platform Engineering (IaC). It manages databases, integrations, cloud ops to ensure reliable, scalable, cost-effective alignment with enterprise standards. The primary programs that the ITSTO unit is responsible for is providing a wide range of technical infrastructure services to meet the institution's computing needs, from mid-range servers, large scale servers, and the respective system, network, and supporting software on those platforms. It provides engineering, integration, and system administration services for Server Administration, Server Security, Backup/Restore, Storage, Virtual infrastructure (on premise and in cloud) and Data Center Management. Duties and accountabilities

• Lead the delivery of Enterprise Observability and AIOps - Design, build and operate monitoring, logging, metrics, tracing and event platforms Dynatrace across hybrid cloud and on-premises environments.
• Deliver observability as code - Use Terraform, GitOps and CI/CD pipelines to manage dashboards, alerts, SLOs and instrumentation as version-controlled, repeatable code.
• Materialize SRE practices into operation - Define SLIs and SLOs, manage error budgets and strengthen incident response, post-incident reviews and reliability reporting.
• Engineer AIOps capabilities - Deliver anomaly detection, event correlation, alert noise reduction, auto-remediation and predictive insights that reduce toil and manual effort.
• Set and enforce standards - Define telemetry, logging and instrumentation standards. Embed reliability signals in pipelines, release gates and platform deliverables.
• Enable self-service at scale - Provide golden paths, templates, documentation and runbooks so that teams can onboard and own their observability independently.
• Collaborate across boundaries - Partner with Cloud, DevEx, DevOps, Security and application teams. Advise on reliability architecture and support ITSM, security, disaster recovery and business continuity requirements.