Middle School Alliance (MSA) Bilingual Intake Specialist

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

Job Overview

The Middle School Alliance (MSA) Bilingual Intake Specialist will provide recruitment and intake support, liaise with parents and support afterschool programming at assigned middle school sites. The Specialist will assist with sign in and site programming, family engagement, recruitment and intakes. The Specialist will be on site from 4-7pm Monday through Thursday with 2-3 additional hours some weeks for recruitment and intakes both on site and home visits, as assigned by the MSA Coordinator.

Major Responsibilities

Responsibilities include, but are not limited to:

Site Operation

• Support MSA Coordinator with students signing in and enforcing program and school rules.
• Assist with snack distribution, dismissal procedures, and site transitions.
• Assist with events, special activities, and school-based initiatives.
• Assist in administering program evaluations.

Student Recruitment & Family Engagement

• Support student recruitment and enrollment efforts.
• Support outreach and engagement efforts for students, families, teachers, and school personnel.
• Assist with family communication regarding programming schedules, attendance expectations, transportation updates, and special events.
• Promote inclusive access to OST opportunities and support student participation across diverse student populations.
• Build and maintain positive relationships with youth and families to encourage consistent engagement and participation.
• Support implementation of student and family engagement activities throughout the school year.

Program Quality & Continuous Improvement

• Participate in professional development, coaching, training, and quality improvement activities as time allows.
• Support program providers in creating safe, engaging, and youth-centered learning environments.
• Communicate concerns related to quality, consistency, youth engagement, or operational effectiveness to MSA leadership.
• Gather and communicate feedback from youth, families, providers, and school staff to support continuous improvement.

Relationship Management & Communication

• Build and maintain collaborative relationships with school administrators, teachers, providers, families, community partners, and youth.
• Represent NextUp and the MSA professionally within school communities and partner spaces.

Safety, Supervision & Risk Management

• Assist in ensuring students are properly supervised during transitions, programming, transportation, and dismissal.
• Maintain awareness of site safety concerns and communicate incidents promptly to MSA leadership.

Job Requirements

• Bachelor's degree is preferred in education, youth development, nonprofit management, public administration, social work, or a related field *or equivalent experience.
• Up to 2 years of related experience in youth development, education, after-school programming, or community-based programming.
• Proficient in English and Spanish, both spoken and written.
• Experience working with middle school youth, school communities, or after-school programming strongly preferred.
• Experience with attendance tracking, data systems, and reporting processes preferred.
• This position does not have supervisory responsibility for other staff.

Demonstrated Skills & Competencies

• Demonstrated ability to build collaborative relationships and function effectively within a team environment.
• Strong communication skills, both written and verbal in Spanish and English.
• Ability to solve problems, adapt, and manage multiple priorities in a fast-paced environment.
• Knowledge of Positive Youth Development and youth engagement practices preferred.
• Strong attention to detail and commitment to high-quality implementation.
• Ability to exercise sound judgment and maintain professionalism in school and community settings.

Working Environment

• Primarily an in-person, school-based environment across assigned middle school sites, with standard office/administrative time for planning and reporting.

This position is expected to end on June 4, 2027.

Compensation: (Pay Rate: $22.75-$24.20/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.