Cleaner - Damascus

Background/Context:

The IRC has operated in Syria since 2012, providing protection, health, economic recovery, and early childhood development programs in Idleb, Aleppo, Ar-Raqqa, Hassakeh, and Deir ez-Zor, with new programs expanding into Hama, rural Damascus, and Homs. With a team of over 750 members, the IRC has established trust and strong community relationships, ensuring access and effective service delivery. It plays a significant role in Syria’s NGO, donor, and coordination forums, holding key positions and adapting to the evolving context.

With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.

Job overview:

• Develop routines to ensure all areas of the IRC Offices and Guest houses are maintained to a high standard of cleanliness and hygiene.

Responsibilities:

• Cleaning the office and guest house during work periods.
• Providing drinks to IRC guests.
• Unpacking and cleaning garbage baskets in all rooms while keeping desks tidy.
• Cleaning bathrooms and sinks.
• Wash the floors in the rooms, corridors, kitchen and bathroom and sterilize them periodically in the office and guest house.
• Clean dust when necessary.
• Inform the supervisor of the missing materials before they are finished, inspect the cleaning materials, and send the request to the supervisor.
• Lock or unlock the building securely, if necessary
• Change bed covers and pillows in guest houses and wash them well.
• Cleaning and washing blankets and sheets in guest houses.
• Cleaning and arranging guest houses.

• Isolating kitchens on a weekly basis in both the office and guest houses

• Cleaning balconies and windows on a daily basis.

• Any additional tasks requested by the supervisor

Job Requirements:

Education: Preferably, obtain a secondary education certificate.

Work Experience:

• At least One year of progressively responsible professional experience of NGOs or INGO

Demonstrated Skills and Competencies:

• Good communication skills.
• Honesty and reliability
• Speed ​​and effectiveness in work, focusing on details.
• Ability to follow instructions

Language/Travel:

• Arabic is required, while English will be an added advantage.
• Travel: not required.

Key Working Relationships:

Position Reports to: Admin Assistant.
Position directly supervises: N/A

Indirect Reporting: Senior Admin Officer
Key Internal Contacts: IRC employees

Key External Contacts: N/A

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the country where this position is based and are currently residing outside of your home country, you may be eligible for an attractive relocation package. Eligibility is determined based on IRC's operational needs and specific role requirements. IRC strives to attract, motivate, and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.