SVN 0156 2026 - SENIOR INFORMATION MANAGEMENT ASSOCIATE (SHELTER AND SETTLEMENTS CLUSTER)

Introducción

Established in 1951, the International Organization for Migration (IOM) is the leading intergovernmental organization in the field of migration and works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to fostering a workplace where all employees can thrive professionally. Learn more about IOM’s workplace culture on the IOM Workplace Culture webpage.

Applications are welcome from both internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those from qualified and eligible second-tier candidates during the selection process. For additional information, please refer to the internal guidance and the IOM Candidate Tier System and Internal-Equivalent Candidates.

Alcance y Contexto Organizacional

Under the overall supervision of the Chief of Mission and the direct supervision of the Emergency Coordinator, the successful candidate will support the implementation, monitoring and continuous improvement of information management activities for the Shelter and Settlements Cluster in Colombia.

The incumbent will work with cluster partners, government counterparts, humanitarian actors and relevant IOM units to collect, validate, analyze, visualize and disseminate information that supports coordination, operational planning, response monitoring and evidence-based decision-making in line with the Inter-Agency Standing Committee (IASC) Reference Module for Cluster Coordination

1. Support the implementation and monitoring of the Shelter and Settlements Cluster information management workplan and related activities, following established priorities and instructions. 

2. Maintain information management systems, databases, partner contact lists, reporting tools and document repositories in accordance with established procedures and data standards. 

3. Compile, clean, verify, validate, consolidate and analyze data received from cluster partners, sub-national coordination mechanisms and other relevant sources, and flag gaps or inconsistencies for corrective action. 

4. Prepare and regularly update routine information products, including dashboards, maps, factsheets, infographics, situation reports, presentations and other information products using established templates and procedures.  

5. Support the collection and analysis of data required for needs assessments, severity analysis, geographic prioritization, response monitoring and identification of operational gaps. 

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6. Support the Shelter and Settlements Cluster contribution throughout the Humanitarian Needs and Response Plan (HNRP) cycle, including data collection, needs analysis, , indicator tracking, partner project preliminary review, costing inputs, response monitoring, and periodic reporting.  

7.  Follow up on the timely submission of partner data and provide guidance on reporting templates, indicators, data definitions and information management procedures. 

8. Support the functional documentation, testing, roll-out and routine use of relevant information systems, portals, application tools and databases, in coordination with the supervisor and relevant ICT colleagues. 

9. Promote the appropriate use of Geographic Information System (GIS) mapping and  verify that data collection and management support established geocoding standards. 

10. Identify information gaps and data-quality issues, bring them to the attention of the supervisor and recommend practical corrective measures. 

11.  Draft and compile technical inputs for project proposals, donor reports, briefing notes, standard operating procedures, technical guidance, project status reports and progress reports related to information management activities. 

12. Organize and support meetings, workshops, technical working groups and learning sessions, including preparation of agendas, presentations, minutes, action trackers and training materials. 

13. Participate in the Inter-Cluster Information Management Working Group and other relevant forums, as delegated, and follow up on agreed information management actions. 

14. Support displacement tracking and other relevant data-collection activities, monitor progress against agreed timelines and maintain complete supporting records. 

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15. Provide day-to-day guidance and training to information management support staff and cluster partners on the use of established tools, templates and procedures; may coordinate the work of other staff members as assigned. 

16. Apply IOM data-protection principles, confidentiality requirements and information-sharing protocols in the collection, storage, processing, analysis and dissemination of data. 

17. Perform such other related duties as may be assigned.

Required Qualifications and Experience

EDUCATION

• High school diploma with 6 years of work experience; or 

• Bachelor’s degree in information management, Computer Science, Data Science, Geography, Statistics, Social Sciences, Business Administration or a related field from an accredited academic institution with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Experience in information management, including data collection, cleaning, verification, validation, consolidation, analysis and production of information products. 

• Experience using databases, data-visualization tools, reporting platforms and spreadsheet applications. 

• Experience producing dashboards, maps, factsheets, analytical reports, presentations or similar information products. 

• Experience supporting humanitarian response, recovery operations, displacement tracking, cluster or inter-agency coordination. 

• Experience liaising with governmental authorities, United Nations agencies, non-governmental organizations, local partners or communities is an advantage. 

• Prior work experience with IOM or the United Nations system is an advantage.

• Experience in Colombia or other complex humanitarian settings is an advantage. 

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SKILLS

• Excellent qualitative and quantitative data analysis skills and a proven ability to produce high-quality reports;

• Ability to translate planning specifications into technical briefs for data capture and analysis, and vice versa; 

• Ability to formulate technical requirements and operational procedures related to Information Management (IM); 

• Advanced proficiency in data visualization and information design;

• Proven leadership capacity in building partnerships and fostering consensus-driven decision-making; and

• Ability to deliver technical training to diverse audiences.

Languages

All IOM staff members, regardless of category, are required to be proficient in at least one of IOM’s official languages: English, French, or Spanish.

For this position:

Required

• For this position, fluency in English and Spanish is required (oral and written).

Proficiency in the required language(s) will be specifically assessed during the selection process, which may include written and/or oral evaluations.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

MANAGERIAL COMPETENCIES - Behavioural indicators – ​Choose a level.​ 
 

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. 
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. 
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. 
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. 
• Humility: Leads with humility and shows openness to acknowledging own shortcomings

Notes

Notes

Please refer to this link for guidance on IOM employment categories

Any offer made to the selected candidate in relation to this vacancy is subject to funding confirmation.

This selection process may be used to fill similar positions in various duty stations. Recommended candidates will remain eligible for appointment to a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency or visa requirements, accreditation, and security clearances.

IOM maintains a zero-tolerance policy regarding conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination on the grounds of gender, nationality, age, race, sexual orientation, religion, ethnic origin, or disability.

IOM does not charge any fees at any stage of its recruitment process (application, interview, processing, training, or any other fee). IOM does not request any information related to applicants’ bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment System: Apply through IOM e-Recruitment. For internal candidates, please refer to the relevant internal application procedures. This online recruitment platform also allows candidates to track the status of their application.

Late applications will not be accepted. Only shortlisted candidates will be contacted.

For further information on career opportunities and other vacancies, please visit: IOM Careers and Job Vacancies.

Important: Please note that this offer is subject to the availability of funds. Once the project agreement is signed, implementation will need to commence immediately.