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Job Description
Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.

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IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.
The IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The Maputo Cluster Delegation based in Mozambique provides representation and support to the two National Societies (NS) of Angola and Mozambique, in line with the IFRC mandate. This position will be based in Maputo, Mozambique, with regular travel to the field. The WASH Senior Officer will report to the Programme and Operations Manager based in Maputo.

Job Purpose

Mozambique is exposed to tropical cyclones, riverine flooding, and drought. . The country experiences recurrent cholera outbreaks and gaps in access to safe water and sanitation, particularly in peri-urban and rural areas.

The WASH Senior Officer is responsible for supporting the WASH Coordinator and the Programme and Operations Manager to carry out implementation, coordination and management of the country level WASH activities in cooperation with National Society of Mozambique (NS), with a focus on implementing awarded WASH project.

The WASH Senior Officer is responsible as part of the WASH intervention to safeguard and improve the public health of the affected population by supporting Red Cross Red Crescent-National Societies to:
Promote safe WASH practices through provision and rehabilitation of sanitation and water facilities/services which includes community involvement in design and planning.

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Work closely with the Health team, Information Management team and others to set up the necessary steps for guaranteeing that health and dignity considerations and needs are met in the immediate response through high quality, effective and appropriate WASH interventions.
Support NS to ensure the rapid reduction in risk of WASH related diseases and efficient and effective WASH activities.

The WASH Senior Officer ensures effective integration with long-term development efforts through a resilience-based approach. It also involves documenting lessons learned to enhance future emergency preparedness and response.
The Senior WASH Officer provides technical support, quality assurance and capacity strengthening for the Mozambique Red Cross Society. The role ensures that emergency and longer-term WASH interventions meet Sphere and IFRC standards, are integrated with health, shelter and climate programming, and are delivered accountably to affected communities.

The position leads WASH preparedness and response for disasters and water related disease outbreaks, supports programme design and resource mobilisation, and strengthens the National Societies' WASH systems, human resources and pre-positioned capacity for sustainable, locally led action.

Job Duties and Responsibilities

The role will support coordination of country level emergency and recovery WASH programming in conjunction with NSs of Mozambique and Angola. The aim of working with the NS is to build the skills and capacity of the NS to enable them to manage country level WASH interventions. The senior officer is also responsible for technical oversight of IFRC WASH programs and involves representation of IFRC at WASH technical level coordination meetings. The focus of the WASH Senior Officer is, but not limited to, the ongoing implementation of the Floods Emergency Appeal WASH activities, including the WASH activities from complementary programming in Mozambique funded under specific donor awards.

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The WASH Senior Officer is expected to dedicate approximately 50-60% of their time to field-based support, monitoring, technical supervision, and direct engagement with National Society branches and communities, ensuring the quality and effectiveness of programme implementation.

Key tasks and responsibilities

1.Technical support and programme quality

  • Provide technical guidance to CVM and CVA on water supply, sanitation, hygiene promotion, vector control and solid waste management in emergencies, recovery and development settings.
  • Ensure WASH programmes comply with Sphere standards, IFRC WASH guidelines, the Movement's WASH commitments and national WASH policies.
  • Lead technical reviews of WASH proposals, designs, bills of quantities, specifications and procurement requests.

    2.Capacity strengthening of National Societies
  • Assess and strengthen the WASH capacities of NS;
  • Support delivery of trainings for staff and volunteers based on WASH training needs identified in the funded projects.
  • Support the development of National Society WASH strategies, standard operating procedures and technical guidelines.

3. Information management and reporting

  • Assist NS to undertake needs assessments, baseline studies and periodic studies.
  • Ensure coordination with water supply and sanitation field staff to ensure that the various aspects of the WASH response are integrated and have a balance between software and hardware.
  • Liaise with community leaders, local government entities, and other sectors and agencies working locally.
  • Assist WASH Coordinator/PMER/Operations Manager to produce timely and comprehensive reports.
Job Duties and Responsibilities (continued)

4. Implementation

  • Assist NS to implement emergency and recovery sanitation activities.
  • Promote safe WASH practices, including appropriate use and maintenance of WASH facilities and services.
  • Ensure that action is taken to mitigate priority water and sanitation related health risks.
  • Work with hygiene promotion teams to facilitate appropriate community involvement in collaboration with Community Engagement and Accountability team (if present) in the design and delivery of essential WASH services and facilities.
  • Ensure the quality of WASH infrastructure constructed or rehabilitated by Movement WASH teams and that it is female friendly, accessible for people with disabilities and accommodates menstrual hygiene management.
  • Assess the most feasible safe sanitation chain. Understand under which conditions simple sanitation technologies, like pit latrines, embody a safe sanitation services and understand when faecal sludge management is required for safe sanitation services.
  • Assist with the procurement of WASH related supplies and services through specification and technical review of offers.
  • Ensure recruitment, training, and support to RC/RC volunteers.
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5.Monitoring, evaluation and reporting

  • Establish WASH monitoring frameworks and indicators aligned with IFRC and donor requirements.
  • Ensure timely, quality narrative and financial reporting on WASH components.
  • Lead or support baseline surveys, post-distribution monitoring, water quality monitoring, KAP surveys and evaluations.
  • Document and disseminate lessons learned and good practice.

6. Management and compliance

  • Ensure WASH activities comply with IFRC financial, procurement, logistics and security rules.
  • Monitor WASH budgets and support budget planning and revision.
  • Uphold IFRC's policies on prevention of sexual exploitation and abuse (PSEA), child safeguarding, fraud and corruption prevention, and the Code of Conduct.
  • Perform other related duties as assigned by the line manager.

Duties applicable to all staff

1.Work actively towards the achievement of IFRC’s goals.
2.Abide by and work in accordance with the Red Cross and Red Crescent principles.
3.Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Education

Required

  • Relevant University degree in Civil Engineering, Water Engineering, Environmental Engineering, , Hydrogeology, Sanitary Engineering, or a related field;
  • WASH Rapid Response /Emergency Response Unit (ERU) specialized training;
  • Specialized training in WASH in Emergencies (WiE), Public Health/WASH in Emergencies (PHiE), or equivalent humanitarian WASH programmes.

Preferred

Training in Community Engagement and Accountability (CEA) and Protection, Gender and Inclusion (PGI).

Experience

Required

  • Minimum of 5 years of progressively responsible experience in WASH programming and operations.
  • Proven experience in designing, implementing, monitoring and evaluating WASH programmes.
  • Experience managing project budgets, procurement processes and technical contractors.
  • Field experience in emergency contexts in humanitarian operations in WASH.
  • Experience coordinating with government authorities, UN agencies, NGOs and other humanitarian partners

Preferred

  • Minimum of 2 years work experience in an international setting.
  • Experience working for a humanitarian aid organization in a developing country.
  • Experience of working for Red Cross/Red Crescent.
Knowledge, Skills and Languages

Required

  • Good knowledge of WASH management, as well as mechanisms, tools and guidelines for programming and coordination at different levels.
  • Strong technical knowledge of water supply systems, sanitation facilities, hygiene promotion and WASH in Emergencies.
  • Strong project cycle management skills.
  • Good analytical thinking skills.
  • Skills in developing and facilitating training, as well as in preparing and delivering presentations.
  • Demonstrated core proficiency in (a) digital communication & collaboration, (b) basic digital content creation, (c) digital safety & security, (d) data literacy, and (e) problem solving with technology (including responsible use of AI assistants.
  • Understanding of and commitment to IFRC’s mission and values.

Preferred

  • Knowledge of GIS, Kobo Toolbox, ODK or similar data collection platforms.
  • Experience with climate-resilient and sustainable WASH programming.

Languages

Fluently spoken and written English and Portuguese. Required

Good command of another IFRC official language (French, Spanish or Arabic).Preferred

Competencies, Values and Comments
  • Values: Respect for diversity; Integrity; Professionalism; Accountability Core
  • Competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust
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