The International Federation of Red Cross and Red Crescent Societies (“the Federation”) is the world’s largest volunteer-based humanitarian network with 191 members National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity and universality. The Secretariat of the International Federation of Red Cross and Red Crescent Societies’ (IFRC) strives to ensure focus, clarity, and efficiency and accountability in all results. The Secretariat, headquartered in Geneva, has five decentralized regional offices: one of which is the Americas, guided by the Secretariat strategies for implementation and areas of focus that builds on the vision of strategy 2030. The IFRC Regional Office for the Americas is organized in two main blocks: 1) a group of service-based departments and geographical configurations of (i) Country Cluster Delegation - CCD (ii) Country Delegation(s) - CD, as well as the Deputy Regional Director, under the direct management of the Regional Director; and 2) six building blocks composed by (i) Partnerships and Resource Development, (ii) Policy, Strategy and Knowledge; (iii) Communication, (iv) Disaster and Crisis: Preparedness, Response, and Recovery, (v) Health and Care (that include WASH), (vi) Logistics, each of them led by the Deputy Regional Director.
This position is part of the Colombia Country Delegation (CD), which in turn, is part of the CCD for the Andean countries team, member of Americas Regional Office (ARO) team and has mandate for policy, operational and programmatic support to the members through Country and Cluster delegations, and directly when required. The CD provides coordination in disaster management, high level representation of the IFRC, advocacy and communications, National Society capacity building, and resource mobilization, Country Operational Plan, resourcing, partnership development in Colombia. These are some of the essential elements to ensure an effective membership coordination and management of strategic partnerships and resources that support the work and increase the influence of IFRC and National Societies in the region.
IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
The Programme and Operations Officer will support the work of the Earthquake Emergency Appeal Coordinator with the design, planning, implementation and follow-up of agreed activities.
The overall aim of this role is to assists the EQ Operations Coordinator in effectively leading, coordinating and managing programme or sector staff; ensuring a positive working environment and an appropriate structure to optimise team performance and the exchange of information; and ensuring that objectives are met in accordance with the Federation’s standards, policies and procedures.
Furthermore, the Operations and Programmes Officer will support the timely and proper fulfilment of both programmatic and administrative commitments relating to the Secretariat’s and the CRC’s internal procedures concerning conditional and unconditional funds from the Appeal.
Programme Management and Support
- Provide support in programme areas including disaster management, climate and environment and community resilience, in line with agreed plans and priorities
- Work closely with counterparts to support implementation of agreed plans and budgets
- Ensure the application of IFRC policies, procedures, and standards; ensure that project implementation is timely, relevant, effective and in line with best international practice
- Support project data collection and information management and contribute to planning, monitoring, evaluation and reporting of programme activities in close cooperation with National Societies and IFRC counterparts
- Contribute to effective, timely and comprehensive reporting to partners and back donors in collaboration with the respective technical colleagues
- Provide assistance to Operations and Programs in the development of project proposal and in preparation of grant applications and resource mobilization for both internal and external donors
Project and pledge management
With guidance and support from the technical team, the incumbent will:
- Provide support in managing agreements and projects, as well as various processes related to ERP integration with other IFRC systems
- Check projects on consistency and compliance, especially with policies, procedures, standards, methodologies, instruments, theories and practices
- Check projects on effectiveness, especially for meeting (and adapting to) the needs of people, expectations and capacities of national societies and partners.
- Check projects on efficiency, especially for wasting supplies, money and time.
- Contribute to the implementation of project activity workplans and support the achievement of planned outputs.
- Coordinate pledge-based reporting, including preparation and submission of such report in alignment with reporting conditions together with the PMER Officer for the Emergency Appeal.
- Ensure that reporting deadlines and IFRC reporting standards and donor-requirements are met.
- Contribute, together with the PMER officer to effective and efficient donor financial and narrative reporting for pledge and non-standard reports, ensuring required information is prepared and shared to support performance evaluation.
- Provide support in planning, implementing, monitoring, reporting, and evaluating project activities linked to the Pledge
Duty of Care
(in the assigned area of operations and responsibility):
- Identify and assess the foreseeable risks to the EA personnel and operations as guided by the Ops. Coordinator.
- Implement mitigation measures to eliminate, avoid, or reduce foreseeable security risks to the EA personnel, assets, and the overall organization as guided by the Ops. Coordinator
- Implement contingency measures to react to and manage security incidents as guided by the Ops. Coordinator
- Ensure personnel are informed of the risks and processes in place to deal with those risks.
- Ensure personnel receive the necessary training, practice and instructions to manage and respond to the foreseeable risks relating to their activities and work environment.
- Contribute to identify risks and mitigation measures put in place to safeguard all the components listed above are working as intended.
Coordination
In accordance with the IFRC’s Way of Working in regard to the Emergency Appeal:
- Contribute to ensure that the Colombian Red Cross Society lead coordination and cooperation platforms in the assigned area, whilst respecting their sovereignty, their auxiliary role and their central role in humanitarian action.
- Predictable and consistent support: Support and inform the raising of consistent humanitarian funding and support across all regions, in line with local needs.
- Unity through a single Federation: Foster and lead by example a unified Federation centered on shared objectives, with the National Society at the heart of all efforts.
- A qualified and impactful Red Pillar presence: Contribute to the Country Delegation efforts at ensuring an effective and impactful presence of the Red Cross and Red Crescent in in the assigned area.
- Transformative change: Promoting a system-wide transformation towards locally-led, needs-based humanitarian models, with innovative and flexible funding mechanisms.
- A shift in mindset: Foster a common understanding and trust in local leadership, through open communication and solutions that reduce complexity and dependency.
- Transparency and accountability: Commit to transparent partnerships, equitable collaboration and accountability, ensuring clear financial reporting, supporting National Societies’ financial management systems and reducing duplication of effort.
- In regard to the EA, contribute to a common planning, monitoring, evaluation, and reporting framework. Support a single data collection mechanism and promote a common accountability framework.
- Work with the Emergency Appeal Ops. Coordinator to develop, implement and review contingency planning for identified threats in operational areas, as well as the development of capacities within the NS for emergency response.
Duties applicable to all staff
-Actively work towards the achievement of the Federation Secretariat’s goals
- Abide by and work in accordance with the Red Cross and Red Crescent principles
- Perform any other work-related duties and responsibilities that may be assigned by the line manager
Education
University degree in Social Sciences or related field (Required)
Required:
- Goal-oriented and solution-focused
- Strong interpersonal and communication skills
- Good analytical, synthesis & writing skills
- Ability to work to under pressure and with tight deadlines
- Demonstrated capacity to work effectively in a multi-cultural environment
- Proven track record in project planning, monitoring and design
- Proficient in Excel, Word, Outlook, SharePoint or similar applications
- Fluently spoken and written English and Spanish
Core competencies: Communication; Collaboration and Teamwork; Judgement and Decision Making; National Society and Customer Relations; Creativity and Innovation; Building Trust
Functional Competencies: Strategic orientation; Building Alliances; Leadership; Empowering others
Values: Respect for diversity; Integrity; Professionalism; Accountability
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