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Job Description
Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.

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IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The Bundibugyo virus disease (BVD) has been reported in 63 health zones across seven provinces: Ituri, North Kivu, Haut-Uélé, Tshopo, Bas-Uélé, South Kivu and Sud-Ubangi in the Democratic Republic of Congo (DRC). Ituri remains the main epicentre, with 28 of its 36 health zones affected, followed by North Kivu with 16 of 34.

The WASH Delegate will provide technical leadership and guidance for the development, coordination, quality assurance and implementation of WASH preparedness and emergency response activities in DRC. The position supports the National Society (NS) and IFRC operational teams to deliver timely, appropriate, inclusive and technically sound WASH interventions, with particular attention to BVD response, Infection Prevention and Control (IPC)/WASH, WASH in health-care facilities, community-based WASH and outbreak prevention, emergency water supply and water-quality management, sanitation, environmental health, hygiene promotion and safe and dignified burial measures.

Job Purpose

The WASH Delegate supports the coordination and technical leadership and implementation of country level WASH operations in cooperation with National Societies (NS), IFRC WASH and Health clusters, and the National Government. The role will actively contribute to the rapid reduction in risk of Ebola and WASH related diseases, and efficient and effective WASH activities.

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The Delegate guides, plans and develops with the NS and partners the overarching emergency and recovery plan of WASH action and implementation of activities. This must build on evidence, best practices, solid understanding and participation of local communities, the changing external humanitarian context and the interests and capacities of the host National Society as well as internal and external stakeholders. The position holder works closely with the Health Coordinator, the Operations Manager and others to coordinate the implementation of measures that ensure health and dignity considerations and needs are met through high quality, effective and appropriate WASH interventions. This includes direct support to WASH programming implementation that builds upon community capacities and accountability to affected populations.

The position contributes to preparedness and capacity strengthening, surge capacity, assessments, response planning, resource mobilization, technical coordination, partner coordination, monitoring and learning, and quality assurance, while ensuring alignment with IFRC standards, relevant technical guidance and the Red Cross and Red Crescent Fundamental Principles.

The WASH Delegate will work as part of a team of International Red Cross and Red Crescent public health, clinical and operational management staff. The role holder will actively engage in supporting water supply and sanitation activities in health facilities and the Ebola Treatment Centres in high and low risk areas. The role will provide coaching, mentoring and technical guidance to international and national staff involved in the operation.

Job Duties and Responsibilities

The WASH Delegate provides technical support, coordination and guidance for emergency and recovery WASH programming in collaboration with the National Society (NS). The role supports the strengthening of NS capacity to plan, implement and monitor WASH interventions through mentoring, coaching and on-the-job technical assistance. The position contributes to the quality assurance, coordination and implementation of IFRC-supported WASH activities, including providing technical guidance to WASH personnel and surge capacity deployed to the operation. The WASH Delegate also supports the appropriate use, maintenance and monitoring of WASH equipment and resources within the operation, ensuring compliance with IFRC standards, technical guidance and operational priorities.

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The Coordinator, WASH will:

  • Assist NS to undertake assessments and develop baseline data to support planning and monitoring of the WASH programme.
  • Support NS and IFRC operations teams to develop a WASH plan / programme with vulnerable communities in the affected areas, including recommendations on further Surge deployment such as WASH Rapid Response Personnel and ERUs, and ensure that WASH activities within the emergency and recovery operation link with the NS’s wider WASH programme.
  • Provide management, technical oversight and coordination of RC/RC WASH activities, including WASH ERUs and Rapid Response Teams deployed in country.
  • Ensure WASH programmes comply with Sphere standards, IFRC WASH guidelines, the Movement's WASH commitments and national WASH policies.
  • Facilitate the development of partnerships and proposals for potential donors, including private sector organisations and Partner National Societies.
  • Work with the Operations Manager, Health Coordinator, and Logistics teams to procure WASH materials and to engage contractors as required.
  • Assist the NS and WASH Surge teams to develop systems to ensure project management and rigorous monitoring of the WASH programme.
  • In collaboration with the NS, represent the Movement at sectoral coordination meetings and ensure that WASH activities are well coordinated with the WASH Cluster (or equivalent sector coordination mechanism) and other relevant government agencies and maintain effective coordination with other international agencies and NGOs engaged in WASH activities.
  • Work with the NS to provide timely, quality reporting on the programme and provide regular formal and informal reports and updates to immediate and technical supervisors.
  • In coordination with country cluster and/or regional and Geneva WASH teams, explore possibility of long-term developmental programming in the affected area
  • Ensure water and sanitation services in IFRC Ebola Treatment Centre(s) and Health and Care facilities.
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Education
  • Relevant university degree in Civil or Environmental Engineering, Public health or similar fields or equivalent experience.
  • WASH RRT/ERU specialized training or other public health related RRT/ ERU training
Experience
  • At least 3-5 years of experience in developing and supporting WASH programmes.
  • Field experience in emergency contexts managing international humanitarian operations in WASH and/or public health.
  • Experience in reporting and proposal writing.
  • Experience in donor/partner relationship management.
  • Experience working for a humanitarian aid organization in a developing country.
  • Experience of developing training and facilitating and in preparing and making presentations.
  • Experience of working for Red Cross/Red Crescent preferred.
  • Experience in Ebola response is an added advantage.
Knowledge, Skills and Languages
  • Good knowledge of WASH management, as well as mechanisms, tools and guidelines for programming and coordination at different levels.
  • Programme and project management.
  • Strong networking, representational, communication and influencing skills. An ability to be proactive and persuasive.
  • Good analytical thinking skills.
  • Ability to work within a multi-cultural and multidisciplinary environment.
  • Ability to provide training, coaching and mentoring.
  • Strong interpersonal and cultural sensitivity
  • Demonstrated core proficiency in (a) digital communication & collaboration, (b) basic digital content creation, (c) digital safety & security, (d) data literacy, and (e) problem solving with technology (including responsible use of AI assistants.
  • Understanding of and commitment to IFRC’s mission and values.
Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust

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