Human Resources Assistant

Organizational Setting

The Regional Office for Latin America and the Caribbean (RLC) is responsible for leading FAO's response to regional priorities for food security, agriculture and rural development through the identification, planning and implementation of FAO's priority activities in the region. It ensures a multidisciplinary approach to programmes, identifies priority areas of action for the Organization in the Region and, in collaboration with departments and divisions at Headquarters, develops, promotes and oversees FAO's strategic response to regional priorities. RLC also advises on the incorporation of regional priorities into the Organization's Programme of Work and Budget and implements approved programmes and projects in the region, monitors the level of programme implementation and draws attention to problems and deficiencies. RLC develops and maintains relations with region-wide institutions including the Regional Economic Integration Organizations (REIOs). The Regional Office supports regional policy dialogue on food security, agriculture and rural development issues, facilitates the emergence of regional partnerships, and supports capacity development and resource mobilization for food security, agriculture and rural development in the region.

The position is located in the Regional Office for Latin America and the Caribbean (RLC) in Santiago, Chile.

Main Purpose

The Human Resources Assistant performs a large variety of routine functions in support of human resources transactions. He/she assists providing guidance and advice in the application of policies, rules and procedures and supports sound human resources practice.

Supervision Received/Exercised

The Human Resources Assistant will work under the overall supervision of the Human Resources Officer and the direct supervision of the Human Resources Associate.
He/she acts independently in routine matters. Supervision received is focused on the quality of the work performed and provides for on-the-job learning.

Working Relationships

The Human Resources Assistant interacts with a variety of colleagues within the work unit and with immediate clients, supporting the effective and efficient delivery of human resources services.

Key Functions/Results

• Review, answer and follow-up on standard requests, enquiries and claims regarding human resources matters; provide readily available information from office files and databases.
• Assemble and review supporting documentation for processing various human resources actions relating to recruitment, staffing, organizational design, staff development and learning, policy and/or social security.
• Assist in the recruitment process of all categories of staff, including the preparation of vacancy announcements; communicate with applicants.
• Assist in organizing and coordinating talent management-related programmes.
• Maintain personnel and/or position management files for staff, ensuring all documentation is complete; maintain and update confidential information and documents, and ensure relevant documents are kept in their respective files.
• Search for, retrieve, compile, assemble and archive a variety of human resources statistical data from questionnaires, publications, surveys, research projects, websites, reports, databases, etc., for internal and external use as required.
• Draft routine correspondence; assist in the preparation of administrative reports; assist with briefings and debriefings; take notes at meetings.
• Perform other duties as required.

Impact Of Work

The incumbent's work impacts on the timely and efficient delivery of human resources services and on the overall output of the work unit.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

Education: Secondary School Education.
Experience: Three years of relevant experience in administrative and/ or human resources support work.
Languages: Working knowledge (proficiency - level C) of English.
IT Skills: Good knowledge of the MS Office applications, Internet and office technology equipment.

Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing valid visa to work or a valid work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence

Competencies

• Results Focus
• Teamwork
• Communication
• Building effective relationships
• Knowledge Sharing and Continuous Improvement

Technical Skills

• Good knowledge of relevant corporate human resources policies and procedures.
• Good knowledge of corporate computerized administrative systems.
• Good knowledge of the communication and documentation standards.

Desirable Qualifications And Skills

• Working knowledge (proficiency - level C) of Spanish is a strong asset.
• Experience in Human Resources in the UN, including relevant corporate human resources policies and procedures