Office cum Guest House Cleaner

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. In 2018, DRC started implementing aid projects in support of the host communities most affected by the influx of refugees. As a key part of this, DRC opened an area office in Cox’s Bazar, and a country office in Dhaka.

POSITION PROFILE

The Office cum Guest House Cleaner is responsible for maintaining a clean, safe, and hygienic office and guest house environment. The incumbent will also provide hospitality support to staff and visitors and assist in the day-to-day maintenance of office and guesthouse facilities.

DUTIES & RESPONSIBILITIES

Core Tasks

• Clean office rooms, workstations, meeting rooms, reception area, corridors, and common areas daily.
• Sweep, mop and dust all designated areas.
• Clean and disinfect washrooms regularly and replenish soap, tissue paper, and other hygiene supplies.
• Empty waste bins and disposal of garbage following organizational procedures.
• Clean windows, doors, furniture, and office equipment as assigned.
• Ensure the office premises remain neat, organized, and presentable throughout the day.
• Clean and prepare guest rooms before guest arrival and after departure.
• Change bed linens, towels, and other guest room supplies as required.
• Maintain cleanliness of guest house kitchens, dining areas, bathrooms, and common spaces.
• Ensure guest rooms are adequately stocked with toiletries and essential amenities.
• Report any maintenance or repair requirements immediately to the supervisor.
• Prepare and serve tea, coffee, and refreshments during meetings and official events.
• Assist in arranging meeting rooms before and after meetings.
• Support official visitors and guests with hospitality services.
• Monitor cleaning materials and guest house supplies.
• Inform the supervisor when supplies require replenishment.
• Use cleaning chemicals and equipment safely and appropriately.
• Report any safety hazards, damages, or unusual incidents promptly.
• Ensure office and guest house facilities remain secure after working hours when assigned.
• Assist with office support tasks as assigned by the supervisor.
• Support office events and workshops by ensuring cleanliness and hospitality arrangements.
• Perform any other duties assigned by the supervisor.

Safety

• Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near- misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these is a disciplinary offence while it may also leave the position holder, their colleagues and DRC Bangladesh, at risk.

SKILLS AND EXPERIENCES

• Previous experience in office cleaning, housekeeping, or guest house management is preferred.
• Basic understanding of hygiene and sanitation standards.
• Ability to communicate politely and professionally.
• Honest, reliable, punctual, and hardworking.

EDUCATIONAL QUALIFICATIONS

• Minimum Class Eight School Certificate or equivalent.

LANGUAGES

• English (Basic in speaking)
• Bengali (Fluent in writing and speaking)

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with DRC’s vision and values.

POSITION DETAILS

• Type of contract: National
• Employment Band: K
• Start date: As soon as possible
• Duty station: Dhaka
• Closing Date for Application: 09 November 2026

WHAT WE OFFER

1. Two Bonuses (paid at pro-rata basis with monthly salary)
2. Mobile Allowance
3. Relocation Allowance
4. Leave Encashment
5. Group Life Insurance including Family
6. Dental and Optical Benefits
7. Gratuity
8. Excellent Working Environment and Opportunity of Growth
9. Various Learning and Development Platforms

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.
2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
3. Mentioning two referees' details of your present supervisor and HR along with past employment’s supervisor with CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page.

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Bangladesh. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.