ET Consultant

Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org . Description Launched by the World Bank in 2017, the Human Capital Project (HCP) informs and inspires investments in people through dialogue, data and diagnostics. HCP is recruiting an Extended Term Consultant (ETC) focused on crafting, launching, and maintaining high-quality and engaging digital platforms, products, and design using Adobe Experience Manager, Adobe Campaigns, Adobe Analytics, SharePoint, social media (Twitter), Adobe InDesign, Adobe Illustrator and other technologies. The consultant will also contribute to the production and dissemination of high-quality videos, support HCP events and more. The Consultant will take directions principally from the KM Team Lead. He or she will work closely with other HCP team members on specific projects. The current properties for HCP are: www.worldbank.org/humancapital (external) and http://hcp (internal). The team also maintains, through partnerships, several event series on Open Learning Campus and manages an analytics dashboard for external internal web traffic on Adobe Analytics. The Consultant will be the primary coordinator for each of the above. Specific responsibilities of the position include: Lead the update of the HCP website and maintain site content. Plan for overall branding and visual strategy for the Human Capital Project team. Build site design mockups in Adobe AEM and SharePoint based on visual guides for team review Coordinate with HCP team and WBG partners to ensure fresh content is available, translating raw materials into web-appropriate formats with minimal direction Recommend and implement adjustments, live changes, and major updates based on analytics and feedback Publish multimedia content (infographics, video, audio, interactive visuals) across Adobe AEM, SharePoint, and social media, including externally developed materials using public APIs Design editorial and communications products (invitations, save-the-dates, reports, print/online materials), manage the publications pipeline, prioritize deliverables, and outsource work as needed Convene stakeholder meetings and collaborate on internal processes and technical support for site governance, performance testing, bug reporting, and system upgrades Lead special projects to develop new technology tools or make major functional updates to existing platforms Monitor and report on critical metrics for human capital sites, displaying key analytics in stakeholder-friendly formats Publish approved content in compliance with World Bank editorial, technical, and security standards Produce online newsletters using Adobe Campaigns and manage/grow email lists Troubleshoot technology and web-related issues while identifying new tools and technologies that facilitate engaging, creative ways to communicate Implement information governance guidance for HCP shared files to ensure seamless maintenance, updating, and archiving