E T Consultant

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform. For more information on ITS, see this video. Fiduciary Solutions (ITSFD) is a unit within the Operations and Country Engagement Department (ITSOE) that provides state-of-the-art information and technology applications to support the business needs of World Bank Operations. The unit focuses on modernizing the product processing platform through enhanced business alignment, process simplification and integration, and improved team productivity. ITSFD application portfolio spans Environmental and Social, Financial Management, and Operational Procurement, as well as other client engagement applications. ITSFD collaborates with its business partners to define product vision, strategy, roadmap, and business processes aligned with business objectives, and contributes to an integrated digital platform that connects policies, processes, people, and knowledge across the institution.

Duties and Accountabilities

A. Portfolio Performance, Value-Stream Coordination, Governance and Executive Reporting

• Support the Practice Manager in coordinating value-stream activities across the ITSFD portfolio, maintaining an integrated view of priorities, milestones, dependencies, governance activities, and management commitments, and facilitating timely follow-through across programs and workstreams.
• Coordinate the Practice Manager's portfolio operating cadence, including management reviews, governance forums, stakeholder engagements, and priority meetings, ensuring that agendas, decisions, and follow-up actions are aligned with portfolio priorities.
• Assess and map ITSFD products and initiatives against the business value and development impact they deliver to internal and external partners, providing evidence and analysis to inform investment and roadmap decisions.
• Maintain metrics, dashboards, and portfolio health views across the Procurement, Environmental and Social, and Financial Management portfolios, drawing on delivery, financial, resource, and vendor information to monitor delivery predictability, roadmap milestones, and emerging issues.
• Identify risks and dependencies early, research potential solutions, and put forward recommended options; make timely decisions within the assigned area of responsibility and escalate matters requiring management attention.
• Prepare and coordinate executive briefings, decision materials, portfolio updates, and inputs to the Annual Investment Plan cycle, supporting alignment with OneWBG, ITSOE, and ITSFD transformation priorities. B. Financial Stewardship and Vendor Coordination
• Coordinate the monthly vendor invoice and timesheet validation cycle for contracted delivery teams, reconciling invoices against purchase orders, coordinating resolution of exceptions with the ITSOE PMO and relevant teams, and supporting purchase order changes and vendor follow-up.
• Maintain portfolio spend plans, actuals, commitments, and projections; monitor administrative and capital budgets; and provide timely, accurate information to support operation within approved targets and strengthen financial discipline.
• Identify cost-optimization opportunities and recommend practical actions to mitigate financial, contractual, and compliance risks while improving the accuracy and transparency of portfolio reporting.
• Coordinate budget and resource inputs across value streams and support the Practice Manager with consolidated financial views, variance analysis, and decision-ready information. C. Resource Operations and Stakeholder Engagement
• Coordinate the contractor and intern lifecycle, including onboarding, access provisioning, team engagement, and offboarding, and maintain an accurate ITSFD operations master as the source of truth for onshore and offshore resources.
• Serve as a Front Office coordination point with corporate Procurement, Human Resources, Finance, Accounting, vendors, business partners, the ITSOE PMO, and other relevant stakeholders, facilitating workshops and management meetings and ensuring that the appropriate stakeholders are engaged in decisions.
• Collaborate with and influence Front Office, value-stream, product, and ITSOE teams to align work plans and priorities, coordinate cross-portfolio activities, and drive timely follow-through on shared commitments and transformation objectives.
• Support ITSFD integration across ITSOE by coordinating participation in the Re-Imagined agenda and other department-wide priorities, identifying opportunities for alignment, reuse, and collaboration across value streams, and facilitating follow-through on agreed cross-ITSOE actions. D. Agile Ways of Working and RTE Coordination
• Support the establishment and adoption of new Agile ways of working across ITSFD, including common planning and delivery cadences, portfolio-level synchronization, dependency management, transparent work tracking, and continuous improvement practices.
• Coordinate Release Train Engineer (RTE) activities and portfolio-level delivery cadences, working collaboratively with RTEs and product teams to align priorities, surface and manage cross-team dependencies, facilitate planning and synchronization, and ensure timely escalation and follow-through on delivery issues.
• Help align Agile delivery activities with portfolio governance, financial planning, roadmap commitments, and executive reporting requirements.
• Promote consistent ways of working and reusable practices across value streams while recognizing differences in product maturity, delivery context, and business needs. E. Communications, Engagement and Design
• Coordinate portfolio communications and stakeholder engagement across ITSFD, developing clear and compelling communications, executive materials, presentations, and visual narratives that translate portfolio priorities, progress, decisions, risks, and outcomes for different audiences.
• Apply design thinking and user-centered approaches to improve how portfolio information, initiatives, and transformation priorities are communicated and experienced, collaborating with teams to develop engaging visual materials, workshop content, and communication assets.
• Support communications for major portfolio initiatives, transformation activities, and cross-ITSOE priorities, including the Re-Imagined agenda, helping ensure consistency of messaging and alignment with broader ITSOE objectives.
• Plan and facilitate portfolio workshops, working sessions, and engagement activities, capturing decisions, actions, and stakeholder feedback and translating them into clear follow-up materials. F. Operational Excellence, Scale and Replicability
• Strengthen delivery excellence, scalability, and enterprise readiness by supporting standardization, shared approaches, and operational discipline across the fiduciary technology portfolio.
• Identify opportunities to simplify and improve portfolio processes, reporting, governance, and coordination, and support implementation of agreed improvements.
• Encourage reuse of common portfolio practices, communication assets, templates, and management information across value streams and broader ITSOE initiatives.