Health Emergency Data and Information Management Officer

Mission and objectives

WHO in the Western Pacific Together with 37 Member States and areas, we fight infectious diseases like dengue and malaria, and noncommunicable diseases like diabetes and heart disease. Through immunization campaigns and initiatives such as First Embrace, we help mothers and children survive and thrive. We ensure the safety of our environment, our air, our water and our food – all of which impact our health every day. We prepare for and rapidly respond to disasters and emergencies, never losing sight of the fact that we are dealing with issues of life and death. With the stakes so high, we strive for excellence in working to bring better health and well-being to the nearly 1.9 billion people of the Western Pacific Region.

Context

WHO is a public international organization, consisting of 194 Member States, and a Specialized Agency of the United Nations. It was established in 1948 with the mandate to promote health, keep the world safe and serve the vulnerable. WHO’s roles include coordinating international responses to health emergencies and outbreaks, setting global norms and standards, promoting healthier lives and expanding universal health coverage. In 2026, WHO/Western Pacific Regional Office (WPRO) WHO Health E[OC2.1]mergencies Programme (WHE) established a regional Monitoring & E[OC3.1]valuation (M&E) Framework to move from outputs to outcomes and communicate the value of WHE work to leaders, partners, and donors. The M&E Framework covers all WHE technical areas: the International Health Regulations (IHR[OC4.1]) and Health Security Policy, Country Preparedness and Hazards Management (CPH), Health Emergency Information and Risk Assessment (HIM), and Emergency Operations (EMO). The Framework uses a standardised indicator structure with numerator, denominator, disaggregation, data source, and reporting frequency. In addition, WHE collects and monitors disease-specific data critical to detect and verify emerging health threats, assess risk, and guide response measures. The Health Emergency Data and Information Management Officer will strengthen data information collection by ensuring systematic tracking of data points, enhancing data quality and use, and supporting evidence-based decision-making across preparedness, alert, response, and recovery phases of operations. The Health Emergency Data and Information Management Officer will be a member of the Health Emergency Information and Risk Assessment (HIM) unit of WHE and will report to the Programme Area Manager of the HIM Unit, while supporting all WHE technical areas.

Task Description

Under the direct supervision of the Programme Area Manager, the Health Emergency Data and Information Management Officer will: Data Collection, Management and Quality Assurance • Maintain, update and quality assure regional WHE datasets (M&E indicators and disease-specific datasets), including surveillance, event monitoring, verification, risk assessment, preparedness, response, training, deployment, and monitoring and evaluation data, including monitoring timeliness and completeness of reporting • Assist in organizing and logging signals/events, maintaining databases and electronic sources for surveillance, and supporting the tracking of verification and risk assessment processes • Support compilation and timely submission of validated data to WHO global and regional reporting systems. • Periodically review indicator definitions, inclusion/exclusion criteria, and data collection requirements to ensure feasibility and analytical value. Data Systems, Repositories and Information Management • Map existing data flows across WHE technical areas and identify opportunities to streamline data collection, aggregation, storage, retrieval, and reporting. • Develop and apply standard data collection, cleaning, validation, coding, and version-control procedures consistent with WHO data governance standards to improve completeness, consistency, timeliness and accuracy of data. • Organize and maintain electronic information repositories, including SharePoint sites, dashboards, trackers, and structured folders for WHE data and reporting products. • Work with WHO business services counterparts and WHE teams to maintain and update WHE dashboards and related analytical products. • Ensure alignment and interoperability with global and regional systems, including EMT databases and WHO emergency management systems. Analysis, Visualization and Reporting • Analyse health emergency and programme data to identify trends, data gaps, reporting delays, progress against baselines, and priority issues requiring follow-up. • Prepare tables, charts, dashboards, maps and other data visualization products to support surveillance reports, situation reports, technical briefs, data notes, presentations, regional updates, donor reports and management briefings. • Generate standard monitoring and reporting outputs, including summaries of indicators, activity tracking, country-level updates, and progress against targets. Coordination, Technical Support and Knowledge Sharing • Assist and coordinate with WHO Country Offices and WHE technical units to follow up on timely data submissions, resolve discrepancies, and ensure appropriate documentation of data sources and means of verification. • Provide data management and reporting support to WHE technical units, and WHO Country Offices, including follow-up on data requests and clarification of reporting requirements. • Promote consistent use of data templates, repositories, dashboards and reporting tools across WHE technical units and WHO Country Offices.

Competencies and values

• Technical expertise • Producing results • Teamwork • Communicating in a credible and effective way • Respecting and promoting individual and cultural differences

Living conditions and remarks

1. Security Situation Manila, as the capital city of the Philippines generally offers a safe environment for residents and visitors. While the city itself is typically secure, it’s important to remain vigilant and stay informed about local conditions, particularly in neighborhoods known for higher crime rates. Volunteers should follow UN security protocols and travel advisories. 2. Access and Air Travel Manila is home to Ninoy Aquino International Airport (MNL), the main gateway to the Philippines. The airport provides numerous international and domestic flight options. Within the city, public transportation, taxis, and ride-sharing services facilitate easy access to various destinations. 3. Climate Manila has a tropical climate characterized by high humidity and temperatures ranging from 25°C to 32°C (77°F to 90°F). It experiences three main seasons: Tag-init (dry season, December to May), Tagulan (rainy season, June to November), and cooler months in December and February. Typhoons can occur, particularly during the rainy season. 4. Cultural Awareness Manila is a melting pot of cultures. While dress is generally casual, modest clothing is recommended, especially in religious sites. Alcohol consumption is common in social settings; moderation is encouraged, as excessive drinking can be viewed negatively. 5. Cost of Living The cost of living in Manila is higher than in many other regions of the Philippines. A modest lifestyle typically ranges depending on individual preferences and lifestyle choices. Please check the following link for more information https://wise.com/us/blog/cost-of-living-in-the-philippines 6. Availability of Food/Water/Electricity Manila boasts a vibrant food scene, offering a variety of local and international cuisines. Fresh produce and seafood are readily available. However, tap water is generally not safe to drink, so bottled water is recommended. Electricity is widely available, although power outages can occur, particularly during severe weather. 7. Medical Facilities Medical facilities in Manila are of good quality, with numerous hospitals providing both public and private services. It is advisable for volunteers to have health insurance, as emergency care can be expensive. 8. Banking Facilities Banks are easily accessible throughout Manila, offering ATMs, currency exchange, and online banking services. While credit cards are accepted in many establishments, cash remains the preferred payment method in smaller shops and markets. 9. Communication Infrastructure Manila has a well-developed communication infrastructure, with reliable mobile networks and internet access. Major areas offer high-speed internet, while mobile plans are affordable, facilitating easy communication with family and friends. 10. Education facilities Manila offers a variety of educational facilities for international UN volunteers with children, including international schools that follow different curricula, such as American, British, and IB programs. These schools provide quality education and a supportive environment for expatriate families. Many institutions also offer extracurricular activities and language support. It's advisable to research and apply early, as spots can be competitive. You can check full entitlements at the duty station at https://app.unv.org/calculator The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.