ICT Senior Analyst

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.

Not Required - part of GPO/NYPO

The United Nations Support Office for Somalia (UNSOS) is mandated to provide administrative and logistics support to its partners in implementing United Nations Security council resolution on Somalia.

The Performance Management Section (PMS) in the Supply Chain Management Service (SCMS) focuses on assisting internal clients and implementation partners to achieve high quality mandate results through an integrated approach that links results-based management and performance monitoring with a more effective and new ways of working by enabling data and insight driven decision making. The Performance Management Section (PMS) acts as the hub for all aspect of the missions Business Intelligence efforts including BI requirement development, data sourcing, modeling, visualization and reporting.

UNOPS has signed an agreement with the United Nations to implement the project activities for the Technical Support for UNSOS Business Process Improvement and Innovation.

The ICT Senior Analyst - Data and Business Intelligence will provide support to African Transition Mission in Somalia (ATMIS), Federal Government of Somalia (FGS) and Somalia Security Forces (SSF) to enable capacity development in line with the new mandate by developing Business Intelligence (BI) products, delivering BI related training and strengthening Business Intelligence capacity.

The ICT Senior Analyst – Data and Business Intelligence will provide support to the implementation of BI strategy and roadmap for implementing UNSOS analytics and business intelligence capability to include elements such as the delivery of standard and ad hoc reports, dashboards, and trending based on an increased collection and cleansing method for mission support and mandate implementation data.

This is a position in UNOPS for supporting projects carried out for or in UNSOS.

The incumbent of this position will be personnel of UNOPS under it’s full responsibility.

The purpose of this role is to support in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs. The ICT Associate (Business Intelligence) is expected to develop new dashboard and Applications to support and digitalize the mission business processes.

Summary of Key Functions:

Functional Responsibilities:

The personnel will be responsible for the following duties:

1. Analysis and Development
2. Quality Assurance
3. Capacity Development

1. Analysis and Development

• Perform business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives
• Build procedures to extract, transform and load data (ETL) from different enterprise systems required to refresh Business Intelligence products as per the agreed schedule.
• Developing and testing Business Intelligence reports and dashboards in different areas.
• Develop new Power BI applications to improve and digitalize the business processes.

2. Quality Assurance

• Review UNSOS Business intelligence datasets for quality, completion and accuracy.
• Monitor and review dashboards to identify and resolve issues in timely and accurate manner.
• Review existing internal data collection and monitoring processes and help the unit in the development of process improvement to enhance overall data quality.
• Support the unit in the establishment and improvement of standards and strategies for data management, lifecycle, and quality.

3. Capacity Development

• Participate in the organization, preparation and delivery of both certified and focused functional business intelligence training workshops to ATMIS, FGS and FSS.

4. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Required

• A first-level university degree (Bachelor’s degree or equivalent) preferably in Applied Mathematics, Electronics, Statistics, Computer Science, Information Systems /Technology, Engineering or related fields with 4 years of relevant experience OR
  

• Advanced university degree (Master’s degree or equivalent) preferably in Applied Mathematics, Electronics, Statistics, Computer Science, Information Systems /Technology, Engineering or related field with 2 years of relevant experience.
  
  

  Desired
  • Relevant professional certifications in Microsoft Power BI, SAP. Microsoft Azure
  • Microsoft Power BI and Power App experience

Required

• Relevant experience is defined as experience in the field of ICT, Electronics, Information Systems or other related areas.
• A minimum of 2 years of experience working with data visualization and reporting tools (for example, Microsoft Power BI or Tableau) and building data reports and performing data analysis.

Desired

• Working experience with SAP or any other Enterprise Resource Planning tool.

• Experience is Supply Chain or related areas

• Good written and verbal communication skills.

• UNOPS does not accept unsolicited resumes.
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
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• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.