![UNDP ICT & Procurement Associate [Open to internal and external applicants]](/assets/images/organizations/logo/1617066589_f1b878cccc2893c87abf.png){kind=logo}
Tiered Approach
In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:
Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
Background
UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration.
As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation; Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.
To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities.
It is guided by four core principles:
• Retaining key capacities while investing in new expertise
• Strengthening and integrating quality assurance and programme finance
• Standardization and optimization across the teams / functions
• Financial sustainability of core structure - with flexibility for expansion / contraction
The ICT team plays a crucial role in the Country Office (CO) as reliance on digital technology and AI continues to increase in all office operations, projects, and programme deliveries.
The team drives UNDP’s digital transformation efforts in the CO to better enable, leverage and deploy technology solutions that help the CO implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries.
Under the guidance and direct supervision of the Procurement and ICT Analyst (NOB), the ICT & Procurement Associate provides ICT services, while implementing procurement processes in the management of ICT good, systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The ICT & Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.
The ICT Associate promotes a client-oriented approach particularly in the service of UN Common system partners and agencies. The ICT Associate works in close collaboration with Programme, Operations and projects teams in the CO, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT/Procurement related issues.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Duties and Responsibilities
1.) Ensure implementation of ICT strategies and introduction/implementation of new technologies:
2.) Ensure effective functioning of the CO hardware and software packages and efficient management support of shared ICT infrastructure and common services:
3.) Manage ICT contracts and vendor performance for integrated service delivery:
4.) Ensure strategic sourcing and procurement of ICT goods and services for the CO and UN Agencies:
5) Support digital transformation, AI enablement, and knowledge management:
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
Supervisory/Managerial Responsibilities: The ICT & Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.
Competencies
| Core | |
| Achieve Results | LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work |
| Think Innovatively | LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking |
| Learn Continuously | LEVEL 2: Go outside comfort zone, learn from others and support their learning |
| Adapt with Agility | LEVEL 2: Adapt processes/approaches to new situations, involve others in change process |
| Act with Determination | LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously |
| Engage and Partner | LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships |
| Enable Diversity and Inclusion | LEVEL 2: Facilitate conversations to bridge differences, considers in decision making |
Cross-Functional & Technical competencies
| Thematic Area | Name | Definition |
| Business Management | Results-based Management | Ability to manage programmes and projects with a focus on improved performance and demonstrable results. |
| Business Management | Customer Satisfaction/Client Management | Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide inputs to the development of customer service strategy, look for ways to add value beyond clients' immediate requests, Ability to anticipate client's upcoming needs and concerns. |
| Business Management | Working with Evidence and Data | Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making. |
| Business Management | Digital Awareness and Literacy | Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. |
| Information Management and Technology | IT Customer Support | Ability to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar is desirable. |
| Information Management and Technology | Network, Communication, and Infrastructure Management | Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. |
| Information Management and Technology | User Experience and Business Analyst | Capacity to translate efficiently user needs into IT requirements around human-centered design. |
Required Skills and Experience
Education:
Experience:
Language Requirements:
Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Probation
For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Use of AI by candidates
Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection
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