National Programme Officer (Migrant Settlement and Strategic Reporting)

The Australian Cultural Orientation Program (AUSCO) supports Australia-bound refugees and humanitarian entrants with practical information and orientation before departure. The Community Support Program (CSP) supports community-sponsored humanitarian pathways and associated settlement preparation and coordination. The Country Office for Australia and Coordination Office for the Pacific (COPA) function connects programme delivery with institutional partnerships, resource mobilization and engagement across IOM Country Offices, the Regional Office for Asia and the Pacific (ROAP), Headquarters and the Resource Mobilization Division (RMD).

Under the direct supervision of the Chief of Mission, IOM Australia, and in close functional coordination with the AUSCO Global Coordinator for AUSCO-related responsibilities, the National Programme Officer (Migrant Settlement and Strategic Reporting) will manage and supervise assigned AUSCO and CSP personnel and provide integrated leadership across programme governance, donor and stakeholder engagement, contractual compliance, quality assurance, strategic partnerships and programme development.

It will ensure that AUSCO and CSP are delivered in accordance with applicable agreements, IOM rules and standards, approved workplans, budgets, risk controls and reporting requirements, while supporting COPA priorities through coordinated pipeline development, institutional reporting and identification of new funding opportunities.

1. Coordinate the overall implementation of the project including the oversight of the financial, logistical, administrative and technical aspects in accordance with IOM’s policies, practices and global standards as well as relevant requirements, guidelines and grant agreements. 

2. Monitor project implementation according to the work plan, document and evaluate results, identify the causes of deviations and bottlenecks and recommend and implement corrective actions. 

3. Promote and contribute to the integration and mainstreaming of gender, protection, human rights and other pertinent cross-cutting issues into programme implementation.

4. Develop monitoring, evaluation, and reporting tools. Contribute to information management including awareness raising and visibility, press releases, website updates and other relevant information-sharing materials. 

5. Identify potential areas for project development and contribute to the development of new projects by selecting and summarising background information, assessing the local context and drafting segments of project proposals.

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6. Participate in the development and adjustment of methodologies, contingency plans, approaches and standard operations procedures to respond to emerging challenges in the county through a consultative process with other relevant parties in the office. 

7. Coordinate the elaboration and dissemination of reports for donors, government and other relevant stakeholders ensuring timely submission and compliance with donor and IOM requirements.

8. Liaise and coordinate with government entities, Implementing Partners (IPs), United Nation (UN) agencies, civil society, donors and other stakeholders. 

9. Plan, develop, organise and deliver capacity building activities to build capacity of staff, partners, government officials, and other humanitarian actors. 

10. Participate in relevant conferences, working groups, workshops, steering committees, working groups, and other forums.

11. Supervise, train, and guide project staff. 

12. Undertake duty travel as required related to project implementation and monitoring. 

13. Perform such other relevant duties as maybe assigned.

EDUCATION

• Master’s degree in International Relations, Migration Studies, Law, Public Policy, International Development, Business Administration, Programme Management, Social Sciences or a related field from an accredited academic institution with two years of relevant professional experience; or,
• Bachelor’s degree in the above fields with four years of relevant professional experience.

EXPERIENCE

• Experience managing migration, settlement, humanitarian, orientation, complementary pathways or related programmes;
• Experience supervising staff and coordinating geographically dispersed or multicultural teams;
• Experience managing government-funded programmes, contractual deliverables, donor reporting, budgets, risks and compliance requirements;
• Experience engaging with government counterparts, senior management, IOM Country Offices, Regional Offices, Headquarters and technical or resource mobilization functions;
• Experience in project development, resource mobilization, concept-note and proposal preparation, pipeline tracking and institutional reporting;
• Experience with results-based management, monitoring and evaluation, audit support, quality assurance and continuous improvement;
• Experience working with Australian migration, humanitarian, settlement or community sponsorship policy and delivery settings is a distinct advantage;
• Experience in IOM administrative, financial, HR, procurement and project-management systems is an advantage.

SKILLS

• Strong programme and people-management skills, with the ability to set priorities, delegate effectively and maintain accountability across multiple workstreams;
• Demonstrated ability to interpret agreements and translate contractual or policy requirements into operational controls, workplans and assurance processes;
• Excellent analytical, drafting and briefing skills, including the ability to present complex issues clearly to government and senior management audiences;
• Strong stakeholder engagement, negotiation and relationship-management skills in multicultural and multi-institutional environments;
• Sound financial, risk, results and performance-management capability;
• Ability to exercise judgement, maintain confidentiality and manage sensitive issues with discretion;
• Advanced planning, organization and knowledge-management skills, including strong command of standard Microsoft 365 applications and collaborative document-management environments.

Languages

Fluency in English is required (oral and written). 

Required Competencies

Values -  All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences. Encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Other

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

8. No late applications will be accepted. Only shortlisted candidates will be contacted.