Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities. Interns must be between 20 and 36 years old and should have less than two years of relevant working experience.

In general, the Internship Programme aims at attracting talented students and graduates who:

a) have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities;

b) are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or

c) are sponsored by governmental/non governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor.

d) are either enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) or have graduated in the last 12 months.

e) are between 20 and 36 years of age.

The selected candidate is expected to commence the internship in November.

Background Information

Working under the overall direction of the Chief of Mission and the direct supervision of the Senior Human Resources Associate, the intern will assist the Human Resources in line with the learning objectives.

Learning Objectives:

Develop practical knowledge of HR personnel records management by gaining an understanding of IOM requirements for maintaining complete, accurate and up-to-date personnel files, including identifying documentation gaps and maintaining appropriate tracking mechanisms.
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Gain experience in electronic records management by learning how to scan, index, classify and upload HR documentation in accordance with IOM filing and records management standards.
Develop an understanding of confidentiality and data protection in an HR environment and demonstrate the ability to handle personnel records and sensitive personal information responsibly and in accordance with applicable IOM principles and procedures.
Gain practical exposure to core HR administrative processes, including onboarding, contract extensions, separation documentation and absence administration, and understand how these processes contribute to the employee lifecycle.
Strengthen professional communication skills through correspondence and follow-up with staff members regarding required HR documentation, while maintaining a professional, clear and service-oriented approach.
Develop organizational and monitoring skills by maintaining accurate tracking records, following up on outstanding actions and providing regular status updates to the HR team.
Gain a broader understanding of IOM HR policies, procedures and workflows through participation in HR team meetings and exposure to the day-to-day functioning of an HR unit within IOM.
Develop professional workplace competencies, including attention to detail, accuracy, time management, prioritization, accountability and the ability to work effectively as part of an HR team.

Training Components and Learning Elements

Acquired practical knowledge of HR personnel records management and IOM requirements for complete, accurate and up-to-date staff files.
Gained hands-on experience in electronic records management, including scanning, indexing, classifying and uploading HR documents in line with IOM standards.
Developed a sound understanding of confidentiality and data protection when handling personnel records and sensitive personal information.
Gained exposure to core HR administrative processes across the employee lifecycle, including onboarding, contract extensions, separations and absence administration.
Strengthened communication and organizational skills through follow-up with staff members, tracking outstanding actions and regular status updates to the HR team.
Gained a broader understanding of IOM HR policies and workflows and built confidence working in an international and multicultural environment.

Required Qualifications and Experience

Education

Degree in Human Resources, Business Administration, Psychology or related field
Applicants for IOM internships must, at the time of application, meet one of the following requirements:

Be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); or
Be enrolled in a graduate school programme (second university degree or equivalent, or higher); or
Have graduated with a university (as defined in (1) or (2) above) and, if selected, must commence the internship within one year of graduation.

Experience

Experience with records management or HR administration is an asset.
Previous experience with Oracle (or another HR information system) is a distinct advantage;

Skills

Ability to handle confidential and sensitive information with discretion;
Good computer skills, including Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and familiarity with electronic filing or document management systems;
Discreet, detail-oriented and client-focused, with patience and a willingness to learn.

Languages

For this internship, Fluency in English is required.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Depending on experience and location, interns are granted a small monthly stipend to help offset costs. Interns benefiting from an internship allowance or scholarship granted by their university or other sponsoring body that includes financial remuneration or credits for coursework will not be eligible for the stipend.

IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Interns are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Before you apply

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Apply on IOM’s website

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