Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Background Information
Under the overall direction of the Director, Coordination Office for the Mediterranean and Chief of Mission in Italy and Malta and Representative to the Holy See, and the direct supervision of the Project Coordinator, the intern will support the daily implementation of activities related to Assisted Voluntary Return and Reintegration (AVRR), in accordance with IOM policies and procedures.
Particular emphasis will be placed on gaining practical knowledge of AVRR operational procedures and workflows, including counselling-related activities, case documentation and data management, travel arrangements and departure procedures, and reintegration-related administrative processes.
The incumbent will have the following duties and responsibilities:
Support the AVRR team in the preparation and follow-up of counselling-related activities, including the collection and organization of relevant information and documentation and, under supervision, the registration and updating of case information in the relevant databases;
Support the preparation and consolidation of programme documentation, statistics, data extracts, reports, briefing materials and other operational documents;
Support the Movement Unit in preparing the documentation required for beneficiaries’ departure and provide logistical and administrative support for travel arrangements, including the organization and coordination of departures;
Support the Reintegration Unit in preparing and organizing documentation related to reintegration assistance, updating relevant records, and compiling data and statistics related to reintegration activities;
Provide administrative and operational support to the AVRR team, including participation in relevant meetings and the preparation of background or programme materials, as required;
Perform any other duties as may be required.
Required Qualifications and Experience
Education
Experience
No previous professional experience is required.
Previous internship, volunteering, academic or extracurricular experience related to migration, social inclusion, social services, community activities or similar fields would be considered an advantage.
Any previous experience in providing administrative or organizational support would be an asset.
Previous exposure to multicultural or international environments would be considered an advantage.
Skills
Interest in migration field;
Strong motivation to gain practical experience in an international and multicultural working environment.
Ability to interact with beneficiaries in a professional, respectful and non-discriminatory manner.
Availability to carry out both front-office and back-office activities, including administrative and project-monitoring tasks.
Ability to work within established procedures and under the supervision of the relevant project staff.
Availability to support different components of the AVRR programme, including counselling-related activities, movement operations and reintegration activities, according to operational needs.
Languages
For this internship, fluency in Italian and English, both oral and written is required.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
Core Competencies – behavioural indicators
Notes
Depending on experience and location, interns are granted a small monthly stipend to help offset costs. Interns benefiting from an internship allowance or scholarship granted by their university or other sponsoring body that includes financial remuneration or credits for coursework will not be eligible for the stipend.
IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Interns are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
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