Intern, Evaluation

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into four main Divisions: (i) National Society Development and Coordination; (ii) Humanitarian Diplomacy and Digitalization; (iii) Legal, Governance Support and Accountability; and (iv) People and Strategy.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The Evaluation function is part of the Executive Office within the People and Strategy Division. It strengthens organizational accountability and learning by coordinating the IFRC Evaluation Framework and annual evaluation plan, promoting quality standards, maintaining evaluation knowledge systems, and supporting follow-up on evaluation recommendations and management responses.

Based in New Delhi, the Intern, Evaluations – Strategic Planning and Communications supports the global Evaluation Unit across headquarters, regional offices, delegations, and National Societies. The internship combines evaluation support with data management, evidence synthesis, digital innovation, knowledge management, and strategic communication.

The Intern, Evaluations – Strategic Planning and Communications supports the Evaluation Unit in organizing and analysing evaluation information, maintaining portfolio data and knowledge systems, and preparing clear, accessible products that promote the use of evaluation evidence across the IFRC network.

Under the supervision of the Coordinator, Evaluations, the intern contributes to desk reviews, data quality checks, dashboards, evidence synthesis, dissemination, and communication products. The role also supports responsible testing and documentation of digital and AI-enabled approaches, with human verification and compliance with IFRC policies.

1. Evaluation Research and Portfolio Support

• Support desk reviews and the organization of background documents, evaluation reports, country case studies, interview notes, and other evidence.
• Assist with evaluation planning and coordination materials, including trackers, evidence matrices, stakeholder lists, meeting records, and dissemination plans.
• Support the consolidation of evaluation findings, lessons, recommendations, management responses, and follow-up actions.

1. Data Management and Quality Assurance

• Maintain and update evaluation databases, portfolio trackers, document repositories, and relevant results-based management information.
• Review records and datasets for completeness, consistency, accuracy, version control, and compliance with agreed editorial, branding, accessibility, and information-management standards.
• Clean, organize, code, and document quantitative and qualitative information for analysis and reporting.

1. Dashboards, Analytics and Digital Innovation

• Support the development and routine maintenance of Tableau, Power BI, Excel, or similar dashboards for evaluation planning, progress tracking, geographic coverage, and recommendation follow-up.
• Prepare charts, maps, scorecards, and other visual summaries that make evaluation information easier to understand and use.
• Assist in testing and documenting digital or AI-supported workflows for document review, evidence synthesis, qualitative analysis, and knowledge management, ensuring human verification and adherence to data-protection and information-security requirements.

1. Knowledge Management and Strategic Communications

• Help curate the IFRC Evaluation Bank and other knowledge platforms, ensuring evaluation products are accurately classified, accessible, and up to date.
• Draft and format executive-ready reports, evaluation briefs, knowledge notes, presentations, infographics, web content, and multimedia or explainer products for different audiences.
• Support communication planning and, where relevant, use web analytics to assess the reach and use of evaluation and RBM content.

1. Dissemination, Coordination and Team Support

• Support webinars, workshops, reference-group meetings, learning sessions, and global dissemination events, including agendas, participant coordination, materials, technical arrangements, notes, and follow-up actions.
• Liaise with colleagues in headquarters, regional offices, delegations, and National Societies to obtain and validate information required for evaluation and learning products.

• Contribute to team planning and continuous improvement, and undertake other evaluation, knowledge-management, or communication tasks agreed with the supervisor.

Duties applicable to all staff

1.Work actively towards the achievement of the Federation Secretariat’s goals.

2.Abide by and work in accordance with the Red Cross and Red Crescent principles

3.Perform any other work-related duties and responsibilities that may be assigned by the line manager.

1.Currently enrolled in, or recently completed, a bachelor’s or master’s degree in evaluation, public policy, international development, social sciences, statistics, data science, communications, information management, humanitarian studies, or a related discipline

2. Relevant coursework in monitoring and evaluation, research methods, data analysis, data visualization, knowledge management, digital communications, or humanitarian action.

Required:

1.Demonstrated experience through academic work, an internship, volunteering, or employment in research, monitoring and evaluation, data management, knowledge management, communications, or programme support.

2.Experience organizing, cleaning, and analysing information using Microsoft Excel or comparable tools.

3. Experience preparing concise written summaries, reports, presentations, or visual communication products.

4.Ability to manage several tasks, maintain accurate records, and meet agreed deadlines with appropriate supervision

Preferred:

1.Experience with Tableau, Power BI, Air table, Power Automate, Google Analytics, qualitative analysis software, survey platforms, or comparable digital tools

2.Experience using generative AI or automated workflows for research, evidence synthesis, data analysis, or knowledge management

3.Exposure to humanitarian action, international development, nonprofit organizations, or the Red Cross and Red Crescent Movement.

4.Experience supporting webinars, workshops, events, web content, infographics, video, or other multimedia products.

1.Basic understanding of monitoring, evaluation, research, accountability, and organizational learning concepts.

2.Familiarity with qualitative and quantitative data collection and analysis approaches

3.Strong analytical skills, attention to detail, and commitment to data quality and accurate source verification.

4.Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.

5.Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.

6.Ability to learn and use dashboard, visualization, design, multimedia, automation, and AI tools responsibly.

7. Ability to work collaboratively in a multicultural and geographically dispersed team and to handle sensitive information with discretion and confidentiality.

8.Fluent spoken and written English. (Required)

9.Working knowledge of Hindi and/or another IFRC official language : French, Spanish, or Arabic. (Preferred)

Values: Respect for diversity; Integrity; Professionalism; Accountability

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust

Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others

Managerial competencies: Managing staff performance; Managing staff development