The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.
IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.
The IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
Based in Kyiv, the PMEAL Coordinator supports the Danish Red Cross (DRC) Ukraine Country Office and the Ukrainian Red Cross Society (URCS) in the development and implementation of projects and operations (70% of the role). The position also provides remote PMEAL support to the DRC Nepal Country Office and the Nepal Red Cross Society (NRCS) (30% of the role), with in-country support in Nepal if needed. The PMEAL Coordinator is responsible for implementing PMEAL frameworks for DRC programmes and strengthening the quality of PMEAL systems and functions by providing technical assistance and guidance across all relevant areas of PMEAL – planning, monitoring, evaluation/review, learning and accountability. The position will strengthen the PMEAL capacity of URCS and NRCS and provide capacity-building support to the DRC teams in both country offices. The PMEAL Coordinator will work in close cooperation with URCS and NRCS counterparts and DRC programme, project and support staff.
The DRC PMEAL Coordinator will, together with the Senior PMEAL Delegate, serve as the focal point for strategic, portfolio and programmatic Planning, Monitoring, Evaluation, Accountability and Learning (PMEAL) across the assigned portfolio, providing 70% support to the DRC Ukraine Country Office and Ukrainian Red Cross Society (URCS) operations and 30% support to the DRC Nepal Country Office and Nepal Red Cross Society (NRCS) operations. Support to Nepal will primarily be provided remotely, with in-country support undertaken as required.
The core purpose of the role is to ensure that DRC remains accountable to the communities served through its National Society partners, as well as to donors and key stakeholders across both country programmes. This includes supporting programme teams to ensure that DRC programmes are designed and implemented in accordance with DRC Project Management Standards, Standard Operating Procedures, the Core Humanitarian Standard and other relevant sector standards. The role will support the design, implementation, monitoring, learning and reporting functions across both country offices, ensuring consistency in quality standards, accountability commitments and evidence-based decision-making.
The role will maintain a specific focus in Ukraine on leading assessments, baseline and endline studies, Post-Distribution Monitoring exercises, beneficiary surveys, reviews, evaluations and other analytical exercises conducted by DRC, URCS or external consultants to inform programme quality and strategic engagement. In Nepal, a key priority will be to provide technical PMEAL leadership to operationalise country-level Theories of Change and accompanying Operational Frameworks, translating them into practical monitoring systems, measurable results frameworks and evidence-based programme management approaches, while contributing to the high-quality design of new programmes and proposals.
Planning and project development
• Support technical teams during programme design and the development of concept notes and proposals (including by supporting relevant delegates) to ensure that logframes, results frameworks and PMEAL methodologies are established in line with DRC’s strategy, organisational standards, donor PMEAL benchmarks and donor priorities.
• Support the process of ensuring that learning from previous projects (e.g., lessons learnt and best practices) is incorporated into new proposals.
• Provide technical assistance and support to set up and implement planning processes and develop quality plans.
• Provide technical advice and support to individual teams on quality plans, including the design of logframes and indicators, and support the operationalisation of country Theories of Change (ToCs) and accompanying Operational Frameworks into measurable monitoring systems.
• Ensure that monitoring and evaluation activities, relevant monitoring systems and reporting deadlines are incorporated into programme and proposal design, planning and budgets from the outset.
Monitoring
• Support the implementation of M&E plans for projects, including defining data sources, collection methods, data collection frequency, responsibilities and intended users.
• Provide technical guidance to programme staff to help them incorporate appropriate monitoring systems, including Post-Distribution Monitoring (PDM) and sector-specific monitoring approaches.
• Assist in the development and implementation of monitoring tools and activities to capture reliable and timely data for evidence-based decision-making.
• Undertake field monitoring visits with technical and National Society teams.
• Analyse and present monitoring data through reports, dashboards and visualisations that are evidence-based, user-friendly and accessible for programme management and decision-making.
• Establish and maintain indicators and measurement frameworks that link field-level interventions and outputs to programme outcomes and strategic objectives.
• Support the implementation and harmonisation of PMEAL systems, tools and approaches across DRC Ukraine and DRC Nepal operations, adapted to the context of each National Society partner.
Evaluation/Review
• Support the preparation, design and implementation of surveys, baseline and endline studies, reviews, evaluations, learning exercises and other analytical studies in response to operational requirements.
Reporting & Donor compliance
• Coordinate all reporting activities in close cooperation with delegates and partners, including agreeing reporting timetables and deadlines.
• Establish reporting timetables and deadlines for the assigned country office portfolios and monitor them to ensure agreed deadlines are met.
• Support the efficient and effective delivery of emergency reporting on operations (including operational updates, short progress reports, information bulletins, facts and figures, or other relevant reports).
• Check that all reporting across the assigned portfolio is compliant with DRC standards and formats.
• Maintain good communication with DRC teams and National Society staff and volunteers to ensure reports are informed by accurate and relevant information.
• Collaborate with technical and support managers, including finance, to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting.
• Provide sound support on donors’ regulations and guidelines.
• Ensure filing of all contracts relevant to the dedicated portfolio.
• Review relevant contracts prior to signature in coordination with relevant HQ departments and partners.
• Ensure that contractual obligations and reporting deadlines are known within the teams, URCS and NRCS, and are well communicated to relevant internal stakeholders.
• In coordination with the teams and partners, ensure that documentation related to the dedicated grants portfolio is available and properly filed in both soft and hard copies.
Accountability
• Contribute to the accountability focus of all PMEAL work across the assigned portfolio, working closely with URCS and NRCS CEA colleagues and project managers to ensure accountability to affected populations.
• Promote a culture of accountability with management and across all sectors.
• Support the evidence base of monitoring and evaluation work across the assigned portfolio to inform accountability to donors and partners.
• Contribute to ensuring that the Core Humanitarian Standard is promoted, understood and used in learning and continuous improvement processes.
Community Engagement and Accountability (CEA)
• Work closely with URCS and NRCS CEA colleagues and project managers, to ensure that planned monitoring is well informed by available information / data and engages with and reflects the voice of the affected population.
Learning
• Support the cross-sharing of accessible information and learning from ongoing operational monitoring and reviews
• Ensure that learning from all monitoring, reviews, or evaluations in accessible and relevant, and can be used to inform operational decision-making and the direction of the mission
• Set up systems and forums for capturing and sharing operational learning
Duties applicable to all staff
1. Actively work towards the achievement of the DRC’s goals
2. Abide by and work in accordance with the Red Cross and Red Crescent principles
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager
Required
Bachelor’s or graduate degree in a relevant humanitarian or social sciences or other relevant education
Required
Preferred
Required
Values: Respect for diversity; Integrity; Professionalism; Accountability
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust
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