Digital Products Specialist (2 positions)

Grade: E
Deadline: 22 November 2026 (11:59 PM KST)

You will be committed to making a positive, measurable difference through a mission-driven role, and thrive in a fast-paced, diverse environment.  

You will be a nurturer of people: recognizing and growing the talent around you, exemplifying values of transparency, respect and innovation.

You will be committed to learning, knowledge-sharing, convening and communicating with partners to work together to ideate, develop and implement climate action initiatives that make a profound difference to people and planet.

You will join a team of talented, committed individuals representing almost 80 nationalities contributing skills and experience from academic, scientific, private, government and nonprofit backgrounds.  Together, we work with governments, communities and civil society, technical agencies, and the private sector across the world.

Interested in more information? 
Learn about working for GCF: https://www.greenclimate.fund/about/careers 
View current vacancies: https://jobs.greenclimate.fund/

About the Green Climate Fund (GCF)
Set up in 2010 by the 194 countries who are Parties to the United Nations Framework Convention on Climate Change (UNFCCC), GCF takes its responsibility as the world’s largest dedicated multilateral climate fund to heart.  GCF funds transformative climate projects across the developing world, supporting countries in their responses and actions to tackle climate change while fostering sustainable development within their communities. 

Our country-driven approach ensures that our actions are tailored to the unique circumstances and national aspirations of each nation we support. Besides channeling public and private sector investment through a broad range of financing instruments, GCF builds the capacity of developing countries to take climate action through an extensive Readiness Programme ensuring countries are increasingly well-equipped and financed to manage their climate futures.

Headquartered in the Republic of Korea, GCF operates with a diverse and talented workforce of over 300 people.

Department Introduction 
The Department of Information Technology (DIT) enables the Green Climate Fund's mission through secure, reliable, and innovative technology services. DIT oversees enterprise architecture, cybersecurity, digital workplace services, business applications, data and analytics platforms, and artificial intelligence adoption across the Secretariat. Working in partnership with business units, DIT drives digital transformation, strengthens data governance, modernizes business processes, and delivers technology solutions that improve operational efficiency, decision-making, and organizational resilience. As a strategic enabler, DIT ensures that technology, data, and AI are governed, sustainable, and aligned with GCF's institutional priorities and future growth.

Role Summary
The Digital Products Specialist is a senior specialist within the Digital Solutions Team, responsible for the strategic oversight and continuous improvement of critical in-house developed applications, including AI-powered products and agentic AI solutions. This role acts as the primary business owner and subject matter expert for these applications, ensuring they meet evolving user needs and align with GCF's IT and business strategies. The position requires a strong understanding of business processes, stakeholder engagement, and the ability to translate organizational requirements into actionable product decisions, including the responsible adoption of AI agents and intelligent automation. The Digital Products Specialist collaborates closely with business teams, developers, and IT leadership to drive the success and adoption of these applications.

Duties and Responsibilities

• Build strong relationships with business teams, end users, and IT stakeholders to gather requirements and feedback.
• Facilitate workshops, interviews, and user testing sessions to ensure solutions are user-centric and effective.
• Act as a liaison between business users and the development team, translating business needs into clear technical requirements for both traditional and AI-driven solutions.
• Advocate for user experience, accessibility, responsible AI use, and process efficiency in all product decisions.
• Communicate product vision, priorities, and progress to stakeholders at all levels.
• Foster a culture of continuous improvement and innovation within the product team.
• Oversee the end-to-end product lifecycle for homegrown applications, from requirements gathering to deployment and support.
• Coordinate with developers, QA, and IT operations to ensure timely and high-quality delivery of new features and fixes, including the evaluation and integration of AI capabilities.
• Manage product backlogs, release plans, and documentation in accordance with best practices.
• Ensure compliance with GCF's security, data governance, responsible AI, and quality standards.
• Track and report on key performance indicators (KPIs), user adoption metrics.
• Support change management, training, and knowledge transfer activities for new releases, with particular attention to building organizational readiness for AI-driven features and agentic AI solutions.

Requirements

• Master’s degree in Business Administration, Information Systems, Public Administration, or a related field; or a Bachelor’s degree with an additional two (2) years of relevant professional experience may be considered.
• Minimum eight (8) years of experience in digital product management, business analysis, or application ownership roles.
• Demonstrated experience managing or owning business-critical applications in a complex organizational environment, including AI-powered or agentic AI products.
• Strong understanding of business process analysis, requirements gathering, and stakeholder engagement.
• Experience working with cross-functional teams, including business, IT, and development.
• Familiarity with software development lifecycles, agile methodologies, and product management tools; exposure to AI/ML development practices and agentic AI frameworks is an advantage.
• Knowledge of user experience (UX) principles, user-centered design, and responsible AI practices.
• Understanding of AI governance, ethical AI principles, and the considerations specific to deploying AI agents in organizational contexts.
• Experience in the public sector, international organizations, or climate finance is desirable.
• Excellent communication, facilitation, and presentation skills with the ability to work collaboratively in a multicultural environment.
• Fluent written and oral communication skills in English are essential for this position; knowledge of another UN language is an advantage.

The closing date for applications is 22 November 2026. Applications submitted after the deadline may not be considered.

Applications from women and nationals of developing countries are strongly encouraged.

The candidate assessed by the Selection Panel as most suitable for the position will be proposed for appointment. Selection among shortlisted candidates will also take into account performance at interview, appropriate testing, and references.

Due to the high volume of applications we receive, only candidates under further consideration will be contacted. Candidates who are not selected for succeeding stages will be notified through the recruitment system once the selection process has been completed and the position has been filled. We encourage applicants to check the status of their applications regularly for updates.

Staff members are subject to transfer or reassignment at the discretion of the Executive Director, in accordance with the Staff Regulations and Staff Rules. In the event of a transfer to another duty station, the staff member’s salary, allowances, benefits, and other applicable entitlements will be adjusted to reflect the conditions applicable at the new duty station, in accordance with the Staff Regulations and Staff Rules and other legal instruments in effect at the time of transfer.

For details on grade levels, salary scales, and benefits, please refer to the GCF Staff Regulations and Staff Rules: https://www.greenclimate.fund/document/staff-regulations