Within the Technical and Scientific Support Department, the Command Centre AV Specialist will support the operation, maintenance, evolution, and implementation of professional audio-visual systems used in EUMETSAT Mission Control Centres and associated engineering support environments.

The post holder will work closely with technical teams, operational users, IT and network specialists, and external contractors to ensure the availability, reliability, and continuity of mission-critical Audio Visual systems used to distribute, select, and control operational video sources in control-room environments.

The role includes support and development of IP-based video distribution architectures, including multicast distribution, AV-over-IP systems, video walls, and integrated digital KVM solutions that allow operators to switch between operational sources and associated keyboard and mouse control. These systems are integrated with EUMETSAT IT and network infrastructure and must operate reliably in mission-critical environments.

• Ensure the effective operation, maintenance, troubleshooting, and continuous evolution of professional AV systems deployed within EUMETSAT Mission Control Centres and associated engineering support environments, with a focus on high availability and operational continuity.

• Contribute to the design, configuration, operation, and support of IP-based video distribution architectures, including AV-over-IP, multicast video delivery, video-wall systems, and operator display solutions.

• Provide technical support for integrated digital KVM, AV control, and automation solutions, including source selection, coordinated video, keyboard and mouse switching, user interfaces, and associated software and firmware components.

• Plan, coordinate, and support AV system upgrades, refurbishments, reconfigurations, and replacements, taking into account lifecycle management, obsolescence, and long-term supportability.

• Prepare and maintain technical requirements, specifications, Statements of Work, procurement inputs, test procedures, and acceptance criteria for new AV installations, enhancements, and upgrades.

• Coordinate and provide technical oversight of external contractors and suppliers during installation, integration, configuration, testing, commissioning, and acceptance activities, ensuring interoperability, documentation quality, cybersecurity alignment, and compliance with applicable change-management processes.

• Substantial professional experience in designing, implementing, integrating, operating, maintaining, and troubleshooting professional AV systems ideally in control-room, operations-centre, or other mission-critical technical environments.

• Sound knowledge of IP-based video distribution architectures, including AV-over-IP, multicast delivery, Ethernet networking concepts, VLANs, switching, and network configuration principles as applied to professional AV systems.
• Demonstrated experience in video signal distribution, switching, and processing, including video-wall systems, operator display solutions, and high-availability visualisation environments.

• Practical experience in the implementation, configuration, and support of KVM systems, including the switching and remote control of operator workstations through coordinated video, keyboard, and mouse functionality.
• Experience with professional AV control and automation platforms, such as AMX, Extron, QSC, or equivalent technologies, including control-system configuration, user-interface implementation, and software and firmware maintenance.

• Experience operating within multi-vendor AV environments, with the ability to ensure interoperability between AV, digital KVM, control, software, firmware, and network components.

• Ability to prepare technical specifications, system documentation, acceptance and validation procedures, and to support installation, commissioning, and acceptance activities through structured analysis, clear communication, effective teamwork, and stakeholder management.