Job Summary:

The Administrative Officer will coordinate the provision of responsive, effective, and efficient administrative services in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. The Administrative Officer will help ensure stewardship of resources and a high-quality service approach are integrated into administrative systems, policies, and procedures. This role is located in Bauchi, Bauchi State, Nigeria.

Roles and Key Responsibilities: 

• Coordinate and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions.
• Help ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations. 
• Engage with relevant external stakeholders (government officials, landlords, service providers, etc.) on assigned administrative matters and help ensure required authorizations and documents are up to date.
• Coordinate the provision of travel and logistics support and services to staff and visitors. 
• Coordinate event planning activities, trainings and workshops.
• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.
• Prepare and share utility reports (e.g. monthly generator usage report, office space allocation reports, etc.)
• Ensure regular update of Assets and inventory for the office.
• Support Internet of Things (IOT) initiatives in the office through guidance of the Senior Administrative Manager
• Support Climate action initiatives in the office through guidance of Senior Admin Manager

Required Languages - English

Location: Bauchi State

Travel - Must be willing and able to travel up to 75%

Knowledge, Skills and Abilities  

• Good planning, organizational and time management skills
• Strong customer service orientation with very good communication and interpersonal skills 
• Ethical conduct and ability to maintain confidentiality 
• Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications 

• Experience with a local or international NGO is a plus.
• Experience and proficient skills in MS Office packages (Excel, Word, PowerPoint, Visio) and information management systems.

Supervisory Responsibilities: None

Key Working Relationships:  

Internal: Head of office, Program manager, Procurement team, Admin team, Finance team, NE operations team, Fleet team, Country Program team, Global People Resource, NE program team, Cleaners, Security Guards.

External: Implementing partners, State government officials, Local government officials, Other INGOs, UN Agencies, Traditional institutions, religious leaders.  

Basic Qualifications 

• Higher National Diploma or bachelor’s degree in business administration or any other relevant field.
• Minimum of 3-5 years’ work experience in administrative support functions, with increasing responsibility. 

Agency Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.  

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.  

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer

Safeguarding:

CRS is committed to ensuring the safety and well-being of all people who interact with our work. We uphold the highest standards of safeguarding and expect all staff and partners to respect and protect the dignity and rights of everyone from any form of harm, abuse, harassment, or exploitation. All staff are required to follow CRS’s safeguarding policies and procedures and to complete mandatory safeguarding e-learning courses upon hire and on an annual basis.

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world. 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.