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Qualifications

1.       Background

The Ministry of Health (MOH) Indonesia is committed to strengthening health equity through disability inclusion, integrating this principle into primary health care services. Accessible health services provided through primary health centers are crucial to ensure that the functions of health promotion, disease prevention, treatment and rehabilitation can be delivered to all.

Indonesia has progressed in strengthening the health system through primary health care (PHC), with the latest policies emphasizing its commitment to providing services for persons with disabilities and naming certain therapy professions as mandatory to be deployed at primary health centers. However, standards do not yet exist on how the principle of disability inclusion will be implemented. In 2025, the MOH initiated the development of disability inclusive primary health care service piloting guidelines to support disability inclusion initiatives.

To address these challenges, the MOH, in collaboration with the World Health Organization (WHO), plans to pilot a series of interventions at the primary health centers (puskesmas) which support disability inclusion. This exercise aims to generate evidence of the feasibility of integrating disability inclusion in the primary health setting, providing insights on human resources for health, service delivery innovations, engaging persons with disabilities, infrastructure requirements and governance. The piloting exercise is expected to generate a consolidated evidence base on the current state of accessibility and inclusion within primary health centers, including an assessment of physical accessibility, information access, and service readiness. It will produce evidence on the feasibility and effectiveness of selected disability-inclusive interventions such as screening approaches, inclusive information, education and communication (IEC) materials, health workforce capacity strengthening, and service delivery innovations. The piloting will also identify and document key health system gaps affecting disability-inclusive primary health service delivery. In addition, structured stakeholder engagement processes will be conducted to inform the development and validation of policy-relevant recommendations.

2.       Purpose of Consultancy

WHO will support the MOH in piloting a series of interventions using the life course approach (integrasi layanan primer/ILP) at selected puskesmas. The pilot will specifically focus on five key operational areas:

1.       Cluster 1 (Management): Strengthening inclusive health service governance and management.

2.       Cluster 2 (Maternal & Child): Strengthening promotion and prevention services to reduce disability risks among mothers and children.

3.       Cluster 3 (Adult & Elderly): Strengthening promotion and prevention services to reduce disability risks among adults and the elderly.

4.       Cluster 4 (Infectious Diseases): Implementing early detection, stimulation, and early intervention to prevent impairments that may lead to disability across Clusters 2, 3, and cross-cluster.

5.       Cluster 5 (Cross-Cluster): Ensuring the availability of basic rehabilitation services and functional referral pathways.

A steering committee will be established to oversee the piloting process, including provision of training, technical assistance, mentoring, and troubleshooting support to subnational implementers. The piloting guideline will be finalized through structured consultations with policymakers and technical experts and endorsed as the operational reference for implementation. Implementers will be oriented on the finalized guideline prior to piloting in selected sites.

The purpose of the consultancy is to coordinate and support the finalization of the disability inclusive primary health center piloting guideline. Additionally, the consultant will facilitate stakeholder engagement, documenting key progress and consensus, preparing necessary instruments for piloting implementation, preparing presentation and briefs, and other work relevant to disability inclusion at primary health centers.

3.       Deliverables

Activity 1 – finalization of piloting guideline and establishment of steering mechanism

Conduct and facilitate technical consultations to support the drafting and finalization of the piloting guideline for disability-inclusive primary health care. Provide technical inputs to support the establishment and functioning of a piloting steering committee or equivalent technical mechanism to guide pilot implementation.

Deliverable:

·         Finalized guideline for piloting disability-inclusive primary health care, ensuring the guideline specifically details the operational workflows for disability inclusion across Cluster 1 (Management/Accessibility), Cluster 2 (Maternal/Child screening), Cluster 3 (Adults and Elderly), and Cluster 4 (Infectious Diseases), and Cluster 5 (Cross-cluster) including relevant instruments and evaluation criteria.

·         Documented stakeholder consultation summary (inputs, key decisions, unresolved issues).

·         Terms of reference or technical note describing the piloting steering mechanism.

·         Establishment of a steering committee.

Activity 2 – Technical dissemination and orientation on finalized piloting guideline

Support dissemination and technical orientation of the finalized piloting guideline to selected provincial and district health offices, pilot sites (puskesmas), and relevant local institutions or civil society organizations.

Deliverable:

·         Dissemination material (slides, brief, or technical notes)

·         Record of orientation sessions conducted (agenda, participant list, key questions raised)

Activity 3 – Subnational Orientation Preparation

Consolidate material for subnational orientation to prepare national trainer for site level capacity building and mentoring during pilot implementation. Monitor and troubleshoot issues related to orientation activities.

Deliverable

·         Orientation package, including agenda, materials, and any additional job aids

·         Instruments for implementation:

·         Template for monitoring piloting indicators, disaggregated by cluster

·         Template for monthly implementation notes on progress, challenges, best practice (total of 6)

·         Template for documentation notes from stakeholder discussions, including best practice and challenges

·         Training report documenting sessions delivered, participants trained, and key feedback

·         The working draft referenced in this TOR can be accessed in the following link: https://tinyurl.com/57n9mmrf

4.       Qualifications, experience, skills and languages

Educational Qualifications

Essential: First university degree in Public Health, Nursing, Occupational/Physical/Speech Language Therapy, Psychology/Mental Health, Medicine or a related field.

Desirable: Advanced university degree (master’s level or higher) in Public Health, Nursing, Occupational/Physical/Speech Language Therapy, Psychology/Mental Health, Medicine or a related field.

Experience

Essential: 

·         Minimum of 1 year experience in working with MOH/other government agencies or health sector, particularly in fields related to disability, life course approach, rehabilitation, health service governance/quality assurance, and other health systems experience.

·         Understanding of key policy and global frameworks relevant to disability inclusion, primary health care and referral services, human rights-based approach to health.

·         Have experience managing projects or research, training material development, and good understanding on principles of monitoring and evaluation

·         Experience in developing clinical pathways or Standard Operating Procedures (SOP) for health promotion, prevention, and rehabilitation

Desirable:

·         Minimum of 3 years’ experience demonstrated experience in technical areas relevant to disability inclusion and health service delivery, and experience supporting policy, guideline development, or programme implementation, particularly in collaboration with government stakeholders.

·         Have experienced working with WHO or other UN agencies, or other international health organizations/international donor-funded projects in disability.

·         Specific knowledge in disability inclusion policies and operationalizing disability inclusion in healthcare facilities.

·         Deep understanding of the Indonesian Integrated Primary Care (Integrasi Layanan Primer/ILP) transformation guidelines and cluster-based service delivery system.

·         Knowledge in referral pathways for rehabilitation services and assistive devices

Skills/Knowledge

·         Strong project management skills

·         Data collection and management, both quantitative and qualitative

·         Strong analytical and writing skills

·         Strong coordination, communication, and teamwork skills

·         Well-organized, and detail-oriented

Languages and Level Required

Expert knowledge of written and spoken English

5.       Location 

On site: Directorate General of Primary and Community Health, Ministry of Health Indonesia and WHO Country Office Indonesia

Off site: To be determined following WHO-approved travel plans, with only domestic travel allowed, subject to WHO approval through the Travel Request process.

6.       Travel 

The consultant may be required to undertake domestic travel in support of activities relevant to disability-inclusive primary health care centers, including workshops, stakeholder consultations, and coordination meetings.

All travel will require prior WHO approval and will be arranged through the WHO Travel Request mechanism, following applicable rules and allowances.

7.       Remuneration and budget 

Rate: IDR 28,260,000/month, part-time 50% 
Duration: June 2026 – August 2026

Additional Information

•     This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
•     Only candidates under serious consideration will be contacted.
•     A written test may be used as a form of screening.
•     If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
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