Cloud Network Analyst (Infrastructure Engineering Analyst)
| Job #: | req36150 |
| Organization: | World Bank |
| Sector: | Information Technology |
| Grade: | GE |
| Term Duration: | 2 years 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Sofia,Bulgaria |
| Required Language(s): | English |
| Preferred Language(s): | |
| Closing Date: | 4/7/2026 (MM/DD/YYYY) at 11:59pm UTC |
Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org ITS Vice Presidency Context:The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7wUnit Background & Context: The ITS Technology Infrastructure unit provides a wide range of technical services. ITSIN manages and maintains WBG's core technology infrastructure, including servers, storage, backup, networks, and data centers. ITSIN excels in proactive problem-solving, optimizing system performance, and driving scalable solutions.We provide a meaningful, open, and collaborative environment. We have many interesting problems to solve, providing you an opportunity to develop your skills while contributing to the mission of the bank. We value teamwork, openness, curiosity, and persistence.RoleCloud Network Analyst, responsible for the design, development, implementation, and operation of enterprise cloud network infrastructure.Responsibilities:Primary responsibility of this position is listed below:• The ideal candidate will combine network engineering and programming skills.• Work with AWS/Azure platforms, leverage native automation tools, and develop custom scripts.• Work with Terraform, Ansible, TFS and Python to develop cloud network pipeline.• Once given the project requirements, will use modern scripting languages and automation engines to automate network tasks.• Use APIs to integrate the automation tasks with other enterprise systems.• Enhance the team’s proactive monitoring capability by creating automated reports/alerts for network events. • Maintaining WBG’s Cloud Network infrastructure in AWS, Azure, Oracle OCI and emerging cloud platforms.• Monitoring the performance and diagnosing problems in all aspects of the network infrastructure (switches, routers, firewalls, WAN accelerators, DHCP, DNS), so that acceptable levels of performance are always maintained.• Enhancing the team’s proactive monitoring capability by creating automated reports/alerts (using Splunk) for network events. • Updating documentation (drawings, spreadsheets, procedures) of the network and producing reports in a fashion that is useful for peer and management review.• Handling escalation calls from the NOC, performing triage, resolving problems, or escalate to team members.• Travel as needed to other WBG offices to promote mobility support advocacy, knowledge sharing, and facilitate deployments and improvements. • Flexibility to work in shifts including night shift if required.• Providing on call support on rotational basis based on the need.
Selection Criteria
• Network engineering experience is required. • Hands-on experience with firewalls (e.g. Palo Alto), virtual and physical including security policy management and troubleshooting of issues. • Hands-on experience with AWS Route53 and AWS APIs. • Hands-on experience with BIND DNS resolver. • Solid understanding of TCP/IP, subnetting, VLSM, VLANs, STP, OSFP and BGP. • Working experience in large enterprises using MPLS and VPN. This includes testing and provisioning of links. • Ability to quickly grasp new ideas and concepts. • Network automation tools including Python, Ansible, GIT, Jenkins • Hands-on experience in Linux environments.Educational Qualifications and Experience:• Master’s degree with 2 years of relevant experience or a Bachelor’s degree with a minimum of 4 years of relevant experience, or an equivalent combination of education and experience.Required Skills/Abilities:• Hands-on experience with AWS and Azure network concepts and paradigms.• Hands-on experience with Cisco routers and switches for IOS, IOSXE and NXOS• Hands-on experience with DDI infrastructure (e.g. Infoblox).• Hands-on experience with Spanning Tree, OSPF and BGP routing protocols.• Solid understanding of network engineering fundamentals/services: DHCP, OSI model, VRF, VPN, ACLs, GRE, policy-based routing.• Ability to work independently with minimum supervision.Desired Skills/Abilities (not required but highly recommended):• Experience with Linux and modern scripting languages (Perl, Python) is desirable.• Hands-on experience using APIs to import/export/manipulate data from enterprise systems (for ex. ServiceNow).• Solid understanding of the broader IT environment (servers, databases, web). This includes understanding common applications and protocols (e.g. HTTP, RADIUS, NFS, NTP, SMTP) at a network level in a global corporate environment.
WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.
