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Family Support Specialist
Save the Children International (Save the Children)
Full-time
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Posted 1 hour ago
Job Description
Tracking Code
5234-689
Job Description

Every person has the right to live in safety, and yet domestic and family violence is a regular occurrence in Australia. At Bridges Crisis Accommodation, you will play a pivotal role in creating safety and opportunity for change. 54 reasons is one of the largest providers of DFV refuge services in Queensland – be part of this dynamic network of teams working together to deliver high quality support. In return, our team and wider organisation can offer you:

  • Flexibility and Inclusivity – We prioritise work-life balance and are able to negotiate working arrangements around the other important needs if your life
  • Genuine Investment – In all members of our team, personally and professionally; our caring culture creates innovative practitioners who feel valued
  • Support & opportunities to become a specialist in the field – Capped caseloads to refine intensive skills and allow success for families experiencing the impacts of DFV

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.

A place where your purpose matters. Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child’s voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve - in every state and territory, and across regions, remote areas and capital cities.

A place to make a difference:

In this permanent part-time role (30.4 hours per week operating on a rotating roster, Monday to Sunday, between 8:00am and 8:00pm), you’ll work as part of our Bridges Crisis Shelter located in Brisbane to help us create a lasting change for children everywhere. Please note: the role attracts some minimal rostered on-call responsibilities for all staff members.

You will make a difference by:

  • Facilitating the provision of safe accommodation to women and children escaping domestic and family violence
  • Conducting thorough risk and needs assessments, within a trauma informed, Safe and Together case management framework
  • Working with families to source appropriate, safe and sustainable accommodation free from violence and/or connecting families with services to meet their needs
  • Working collaboratively with a team of specialists to provide best-practice, integrated responses to DFV

A place to feel valued:

Your deep expertise as an experienced practitioner is evident in your high levels of initiative, flexibility, cultural sensitivity, and knowledge. You remain calm and effective in crisis and complex situations, and you bring a strong understanding of the impacts of domestic violence on women and children, applying this within a trauma‑informed practice framework. We value your contribution and ensure you are supported to bring your best, with the space and opportunity to continue growing.


This role requires:

  • A Bachelor/Diploma of Social Work, Psychology or relevant Human Service Qualification and/or significant experience in a similar service
  • Knowledge and understanding of domestic and family violence, including the impact on children
  • Experience working with families from diverse cultural backgrounds
  • Strong teamwork and communication skills
  • Current driver’s licence

A place to belong:

At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

  • Opportunity to work on additional projects to enable you to stretch and feel connected to programs in a different way
  • Internal employment and development opportunities
  • Supportive Managers – we provide professional supervision training and monthly supervision sessions so you can feel supported and build a career at Save
  • Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
  • Award rate salary (Level 4.1 - currently $44.58 per hour) plus access full PBI salary packaging benefits - use this link to see how much this benefit could mean to you!
  • Extra leave to use in a range of ways to ensure you’re able to perform at your optimum


Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We’d love to hear from you. Submit your cover letter and resume below.

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Applications close: Sunday March 29, 2026. Applications will be reviewed on a rolling basis as they come in, so don’t delay in applying!

Position Description: Family Support Specialist

For more information about this position please contact Charissa Burns – Team Leader at charissa.burns@54reasons.org.au. Or for more information about a career at Save, visit our Careers Page.

It is a genuine requirement of this position that it be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.

Job Location
Brisbane, Queensland, Australia
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