This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support. The EIB, the European Union's bank, is seeking to recruit for its Secretariat General Directorate, Communication Department, Strategy and Planning Division* at its headquarters in Luxembourg, a Head of Strategy and Planning Division**.

*new Division following Directorate upcoming reorganisation

** internal benchmark Division Head Corporate Communication

This is a full-time position at grade 7 for which the EIB offers a permanent contract.

Applicants will receive an initial feedback in April 2026.

Assessment Centres for selected applicants would take place by first half of May 2026.

Panel interviews are anticipated for June 2026.

Purpose

The Strategy and Planning Division is a newly created Division within the Communications Department (COM). As its Head, you will build and lead the division’s set up and the department’s planning, messaging, and coordination function.

You will drive the direction, planning and execution of the corporate communication strategy and campaigns, ensuring clarity of objectives, core messaging and narratives, and the reflection of priority audiences across EIB Group communication activities.

You will lead forward planning and coordination across the COM department and with other EIB Group teams. You will establish and manage performance and coordination frameworks that enable the department to operate with coherence, foresight, discipline and consistency across channels and formats. You will also build integrated insight and analytics capabilities to support evidence based decision making, strengthen reputational risk awareness, and enhance communication effectiveness.

This role requires strong strategic judgement, institutional awareness, analytical depth and operational discipline. Above all, it calls for the ability to design and embed structures that raise the performance, coherence and impact of the Group’s communication activities and output.

Operating Network

The Head of Strategy and Planning Division reports to the Director of COM and will closely collaborate with other divisions, units, and teams, above all across the department and SG, as well as the whole EIB Group.

The job focuses on steering the Group’s communication strategy, ensuring clear priorities, consistent messaging and strong forward planning. It requires navigating a complex institutional environment, coordinating many stakeholders, and introducing structures that improve coherence, insight and impact across communication activities.

Accountabilities

Under the guidance of the Director of Communication, and in close cooperation with other SG COM Heads of Division, the Head of the Strategy and Planning Division is responsible for:

• Defining, maintaining and implementing communication strategies and campaigns.
• Ensuring coherence of messaging and narratives, conceptual clarity and strategic alignment across communication activities and channels within COM and across the Group.
• Creating and managing standards and processes to enhance coordination, reduce duplication and ensure consistent delivery of communication activities and products.
• Driving the department’s forward planning cycle and planning processes to anticipate opportunities, with internal and external stakeholders, to ensure strategic timing and maximised impact and visibility of communication efforts, and coherent, strategically sequenced delivery across channels.
• Steering and coordinating the introduction of technological tools, including the application and responsible use of AI.
• Overseeing and guiding media monitoring, as well as department wide evaluation and impact assessments across channels.
• Developing integrated audience insights and analytics capabilities, combining qualitative and quantitative approaches, and conducting analyses of trends, narratives and stakeholder positioning.
• Overseeing departmental budget planning, procurement processes, resource allocation.
• Coordinating audit and compliance follow-up, and strengthening crisis communication preparedness.
• Ensuring effective information flow and sharing of practices across the division and with other EIB Group services, fostering coordination and consistency.
• Recruiting, developing and managing staff, ensuring the right skills, clear objectives and strong engagement to deliver results.
• Creating an environment that empowers staff, encourages collaboration, supports accountability and keeps the team focused on the Group’s priorities.

Qualifications

• University degree (minimum an equivalent to a Bachelor) preferably in communication, public policy, political science, economics, international relations
• At least 10 years of professional experience in strategic communication, public affairs, corporate communication, institutional communication, including managing complex projects with several stakeholders.
• Experience or proven ability in managing and coaching staff, ideally in multicultural environments or international organisations (e.g. contribution to: determining team resources and skills; establishing objectives; assessing performance; delegating and supervising tasks; guiding, motivating, coaching and providing feedback).
• Proven experience in developing and implementing communication strategies, planning frameworks and governance models in complex organisations.
• Strong experience in strategic planning, organisational design, and cross-service coordination.
• Demonstrated capacity in analytics, audience insight generation, performance monitoring and evidence-based decision-making.
• Experience in digital transformation and the governance of communication-related information technology systems, including familiarity with artificial intelligence–enabled tools and workflows.
• Strong understanding of reputational risk management, crisis communication frameworks and institutional resilience.
• Experience in budget management, procurement processes, audit follow-up and compliance environments.
• Strong understanding of the European institutional landscape and the operating environment of European-level public institutions.
• Fluency in English both written and spoken. Knowledge of other EU languages would be an advantage.

Competencies

Find out more about EIB core behavioural skills and managerial competencies here