The Senior Operations Manager leads and oversees the full scope of operations, administration and resource management functions in the Brussels Mission. The role includes safeguarding institutional compliance, strengthening efficiency and accountability and ensuring that operational, administrative and resource management functions support programme delivery in line with ICMPD’s strategic objectives, donor obligations, national and other applicable regulatory frameworks.
The SOM monitors and analyses efficiency of business processes assesses emerging issues and develops solutions. The SOM acts as an administrative advisor to the Head of Mission, Head of Unit for Global Initiatives and the Senior Managers and is responsible for coordinating the resource management and administrative functions and teams required for the implementation of the portfolio in an efficient and cost-effective manner. The incumbent has overall responsibility for office management, including the effective functioning and cost-efficiency of office premises.
Reporting to the Head of Unit for Global Initiatives with the exception of office management and seat agreement related aspects, for which reporting takes place to the Head of Mission and working in close coordination with internal stakeholders in the given office/s and relevant HQ units, the SOM ensures effective planning, compliance, operational coherence and alignment of administrative processes with ICMPD’s regulatory and institutional framework. The position plays a critical role in ensuring that programme implementation is supported by sound resource planning, allocation and coordination of financial, human and administrative resources and high-performing support teams.
Languages: Proficiency in English (verbal/written), proficiency in any other major EU language (in particular French) is an asset.
