WBG Pioneer - Digital Learning and Multimedia Design Intern

Description

WBG Pioneers, the World Bank Group’s Internship Program, offers undergraduate and postgraduate students a high impact learning experience at the heart of global development. Participants gain hands on experience in a diverse and dynamic environment, contribute fresh perspectives and innovative ideas, and connect with international professionals working to end poverty on a livable planet.

WBG Pioneer

Background/Organizational Context

The Digital Learning and Multimedia Design Intern will support the design, development, and continuous enhancement of Corporate Security’s digital learning and learning communications portfolio. Working closely with the Global Security Training team, the intern will assist in transforming subject matter expertise into high-quality, learner-centered digital learning experiences and visual materials that strengthen staff preparedness, promote learning opportunities, and enhance security awareness.

The intern will contribute to the development of self-paced online courses, instructional videos, microlearning modules, learning guides, preparedness guides, learning promotion materials, visual communications, and other digital learning resources. This internship offers hands-on experience in instructional design, multimedia production, visual communications, learning technologies, and AI-enabled content development within a global training program.

Duties and Responsibilities

1. Digital Learning Design and Development
Support the design, development, maintenance, and continuous improvement of digital learning products, including self-paced online courses, microlearning modules, learning guides, preparedness guides, and other digital learning resources.

2. Multimedia and Visual Learning Promotion
Assist in the creation and editing of instructional videos, animations, graphics, presentations, and other multimedia assets. Support the development of visual communications and learning promotion materials to increase awareness of Corporate Security training programs and learning opportunities.

3. Learning Content Development
Collaborate with subject matter experts to transform technical and security-related content into engaging, learner-centered digital learning experiences and visual communications by applying instructional design and adult learning principles.

4. Quality Assurance and Content Maintenance
Support testing, quality assurance, periodic updates, and maintenance of digital learning products to ensure functionality, consistency, accessibility, and a high-quality learner experience across learning platforms.

5. Innovation and Continuous Improvement
Research emerging trends, technologies, and best practices in digital learning, multimedia production, artificial intelligence, and learning technologies. Contribute ideas and recommendations to support the continuous improvement of Corporate Security’s digital learning portfolio.

Selection Criteria

• Candidates must be currently enrolled in, or in the final year of postgraduate (master’s) program in Instructional Design, Learning Experience Design (LXD), Educational Technology, • Digital Learning, Multimedia Design, Graphic Design, Digital or Visual Communications, Animation, Interactive Media, Game Design, Human-Computer Interaction (HCI), Computer Science (with an interest in learning technologies), Marketing, or another closely related field.
• Candidates must have 0–6 years of relevant professional experience
• Demonstrated interest in development work and the World Bank Group’s mission
• Basic knowledge of instructional design principles and adult learning methodologies. Working knowledge of Articulate Rise and basic HTML/CSS skills.
• Familiarity with other e-learning authoring tools and multimedia development software (e.g., Adobe Creative Cloud, Canva, Figma, Vyond, Synthesia, or similar) is desirable.
• Familiarity with AI-assisted content creation tools is considered an asset.
• Demonstrated creativity and the ability to develop clear, engaging, and visually appealing digital learning and communication materials, with strong attention to detail.
• Strong analytical, research, and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to work effectively both in diverse, team-based environments and independently.
• Strong organizational skills and ability to manage multiple priorities and assignments within tight deadlines
• Proficiency in English; additional languages, particularly French or/and Spanish, is an advantage.

Preferred Competencies

• Passion for creating engaging digital learning experiences and visual communications.
• Strong visual storytelling and information design skills.
• Ability to translate complex technical information into clear, learner-friendly content.
• Creative mindset with strong multimedia and graphic design capabilities.
• Curiosity and willingness to learn new technologies and digital tools.
• Basic understanding of accessibility and inclusive design principles.
• Openness to feedback and a commitment to continuous improvement.
• Interest in multimedia learning, artificial intelligence, gamification, user experience (UX), and emerging learning technologies.

Note: Please limit your applications to a maximum of three positions. Applications exceeding this limit will not be considered.

WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.  Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.