External Relations Manager

Description

Position Title: External Relations Manager

Reports to: Senior Director of External Relations

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options. (Up to 15% domestic and/or international travel required)

Employment Type: Full-time

Position Overview

For nearly four decades, Partners In Health (PIH) has built an excellent reputation as a global health leader. The External Relations Manager helps leverage and protect that reputation. Reporting to the Senior Director of External Relations, the Manager leads a small team and advances the overall External Relations strategy by amplifying PIH brand messaging to target audiences, showcasing PIH’s pioneering accomplishments, sharing PIH’s stances on key issues, and raising awareness of PIH’s work and role in global health.

Responsibilities

Media Relations and Strategic Communications (40%)

• Build relationships with key journalists and partner with PIH’s PR agency to pitch and place stories that raise awareness of PIH’s mission and priorities
• Monitor the media landscape to identify and act on opportunities that advance PIH narratives through press releases, statements, interviews, and other engagements
• Coordinate and support the development of op-eds authored by PIH’s technical experts, leaders, and spokespeople
• Support the Advocacy team to place stories that elevate PIH’s policy goals

Event Management and Spokesperson Readiness (40%)

• Lead annual planning for events, propose relevant events and how the organization should attend or participate, help prioritize core messaging at events, and generally advise on thought leadership opportunities
• Lead communications training for PIH spokespeople and leaders at care-delivery and care coordination sites; advise on best practices
• Prepare PIH spokespeople and thought leaders for speeches, interviews, and events through briefers, talking points, and engagement-specific coaching; maintain training resources and templates
• Maintain a database of PIH spokespeople available to speak on key issues, and tracks training, trainees, and feedback

Team and Agency Management (20%)

• Oversee the day-to-day relationship with the organization’s PR agency
• Manage rapid responses, helping protect PIH’s reputation in high-stakes situations
• Manage and develop the External Relations Associate

Qualifications

Required Experience, Education, Licenses or Certifications

• Bachelor’s degree in communications, journalism, or a related field
• Six years of experience in communications, external relations, or similar role, preferably within global health

Skills (required)

• Current, strategic understanding of local, national, and international online, print, and broadcast news and media
• Familiarity with global health and international NGO marketing and communications
• Excellent interpersonal and team management skills
• Exceptional written and verbal communication skills with meticulous attention to detail and narrative consistency
• Strong project management abilities with experience managing complex, multi-stakeholder initiatives

Skills (preferred)

• Familiarity with global health equity frameworks and social justice approaches to health

Other Requirements

• Travel Requirements: up to 15% domestic/international travel expected

Core Values and Competencies

• Demonstrates the organization's core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
• Accountability – Able to accept responsibility for one's actions, outcomes, and those of their team.
• Achieving results – Able to design and conduct work with clarity and integrity: to set realistic targets for themselves and others, ensure availability of resources, monitor progress and performance, accomplish meaningful outcomes, evaluate achievements, and integrate lessons learned.
• Adaptability – Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
• Teamwork – Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with staff across departments and country.

This vacancy may be used to fill similar positions.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks.

Our Benefits Are Built for Real Life

We know you do your best work when you’re supported.

• Work from anywhere in the U.S. for most roles, with flexibility baked into how we operate
• Comprehensive health coverage (medical, dental, vision, disability, and life insurance) so you can focus on what matters
• A 401(k) with automatic employer contributions to help you invest in your future
• Flexible PTO with no cap, plus generous holidays, summer and winter breaks, and a sabbatical program
• Professional development support and home office reimbursements to help you grow and work comfortably wherever you are

(Some roles may require specific locations or on-site presence. Benefits are subject to plan terms.)

The starting salary range for new hires in this position is between $ 84,460-$90,640 /year and may vary depending on multiple, individualized factors including functional experience and job-related experience. Our Human Resources team will work with you during the hiring process to understand your likely placement within this salary range. In keeping with Partners In Health’s commitment to salary transparency and internal parity, salaries at PIH are not negotiable.

Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [email protected].