We are seeking an Expat Service Administrator for 2-year-regular position (renewable) to work within the Human Resources Department at the International Vaccine Institute in Seoul, Korea. (Duty station: Seoul, Korea)
This role supports the delivery of expat services at IVI by handling day-to-day administrative tasks and ensuring timely and accurate support for internationally recruited staff in line with internal policies and regulatory requirements.
Key Roles & Responsibilities
1. Maintain and improve expat service
- Develop and update expat service guides and materials
- Stay up to date on immigration policies and tenancy law
- Maintain trackers and ensure data accuracy across expat service records
2. MOFA & Immigration Assistance
- Support MOFA-related processes in compliance with applicable regulations, including preparation and submission of required documentation
- Coordinate with overseas missions and relevant authorities on visa-related matters and support visa applications and extensions for expat staff and their dependents
3. Housing Management
- Coordinate housing arrangements including home search and lease documentation
- Assist in lease contract preparation
- Manage communication with real estate agents and vendors
- Support move-in and move-out processes
- Monitor and follow up on housing-related key dates
- Respond to housing-related inquiries
4. General Administrative Support
- Provide on-site support for expat staff, including Immigration Office & MOFA visits, and general settlement assistance
- Process routine vendor payments
- Support general expat service operations
- All other tasks assigned by the supervisor
Job Requirements and Qualifications
1. Education Requirements
- Bachelor’s degree or equivalent
2. Related Field Work Experience
3. Technical and Professional Skills / Knowledge
- Proficiency in MS Office
- Sound knowledge of HRIS
- Understanding of Immigrations guidelines
- Understanding of MOFA process preferred
4. Key Competency
- Client Orientation
- Communication
- Commitment to Continuous Learning
- Strong quantitative and analytical skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
5. Language Proficiency
