Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates:

               1. Internal candidates
               2. Candidates from the following non-represented member states:

Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Lao People's Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states of IOM. 

Context

IOM is the leading organization in the field of migration and has a staffing complement of 15,000+ staff in more than 580 locations worldwide. The Organization strives to employ a talented and diverse workforce able to address global migration challenges. IOM jobs offer a unique opportunity to work in an international setting with colleagues from around the world. 

Talent Management is seen as a priority within the Organization and falls under the responsibility of the Department of Human Resources (DHR). The Integrated Talent Management Division (ITMD) plays an important role as it manages one of the important resources of the Organization—its people, by attracting top talent and skilled employees.

The IOM Internship Programme targets young, talented undergraduate and graduate students, willing to gain practical experience in areas relevant to the Organization.

Under the overall supervision of the Chief, ITMD and direct supervision of the Head of Partnerships Unit, the Human Resources Officer will carry-out the following duties and responsibilities:

Responsibilities and Accountabilities

1. Support and facilitate the review of auxiliary staff projects and programmes including SYNI programme, Internship projects and programmes, as well as sampling review tools and mechanisms. 

2. Support and facilitate the hiring of Interns by coordinating the recruitment, selection, onboarding, visa processing and separation of Interns in Geneva, Bern, IGC and GFMD.

3. Support in coordinating recruitment and selection processes for the 'Temporary Subsidized Assignment' (TSA) of candidates from the SYNI Programme of Lausanne City Council in Switzerland. 

4. Actively participates in outreach campaigns and needs assessments by contacting internal clients regarding requirements for supplementary staff and reaching out to specific Universities/ Institutions locally and international to identify candidates for the Internship Programme. 

5. Support in the redesign and management of the auxiliary staff webpage, both on the intranet and internet for the purposes of ease of accessibility to all users, well planned information architecture, well-formatted content effective navigation whilst ensuring all documents are up to date. 

6. Support in preparing and updating relevant documents and agreements for intern welcome guide, info bulletins, Internship Agreement, SYNI Agreement, relevant Standard Operating Procedures (SOPs), etc. 

7. Support in the creation of an effective filing and tracking system for the Internship and SYNI Programme which facilitates accessibility to records for global internship agreements. 

8. Provide the Accounting Unit and other internal clients with SYNI candidate statistics as and when needed. Maintain statistics of Interns and SYNI assignees. 

9. Act as focal point for onboarding new staff at the IOM Headquarters, organizing monthly meetings for new arrivals at IOM Headquarters, managing a mailbox that support their needs, ensuring incoming staff are equipped with the resources they need to transition into their new role at IOM HQ.

10. Perform other duties as may be assigned.

Required Qualifications and Experience

EDUCATION

• Master’s degree in Human Resources Management, Administration, Change Management, Communication, or a related field from an accredited academic institution with two years of relevant professional experience; or, 

• University degree in the above fields with four years of relevant professional experience. 
   

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Previous experience in the Field of Administration, Human Resources Management, Change Management and/or Communications is required; and,

• Previous experience working in an international organization and knowledge of the UN is desirable.

SKILLS

• Ability to draft proficiently in English;

• Ability to carry out graphics and design (desirable);

• Demonstrated organizational skills;

• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;

• Ability to multi-task, prioritize and work independently;

• Ability to keep matters strictly confidential and exercise good discretion in using information;

• Proficiency in MS Office (Word, Excel, PowerPoint); and

• Result- oriented mindset.

Languages

All staff members in all categories are required to be fluent in one of the IOM’s official languages (English, French, and Spanish),

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. 

Competencies

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

VALUES - All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES - Behavioural indicators – Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
   

Notes:

• Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category.
• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This selection process may be used to staff similar positions in various duty stations.  Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
• Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
• IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
• IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
• IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
• Only shortlisted candidates will be contacted.
• For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies