Background

Within the Country Office and as part of UNDP’s role as the coordinating agency for the Common Premises services, the maintenance clerk will ensure provision of electrical, plumbing and maintenance services and solutions for UN agencies located in the Rosalinda 1-B & 1-C and those located outside and the services in the former UN building located at Rua Major Kanhangulo, 197.

Under the general supervision of the Common Services Associate, the incumbent will be responsible for installation repairs and maintenance of the electrical and plumbing systems within the UN current location and the former UN building as needed.

Duties and Responsibilities

Under the general supervision of the Common Services Associate, the incumbent will be responsible for:

Electrical:

1. Plan and complete all necessary steps in the installation, maintenance, repairs and servicing of all electrical systems.  Troubleshoot instances of system malfunctions, interruptions and failures. 
2. Identify and escalate situation that require more specialised intervention.
3. Perform basic installation and minor repair and replacement work such as replace blown fuses, light bulbs (LED, fluorescent, halogen), faulty switches and socket outlets, damaged plug tops, light fittings (where wiring configuration is unchanged).
4. Reset tripped circuit breakers and tighten loose electrical connections (within accessible fittings).
5. Perform inspection of the electrical system, mainly:

• Visual inspection of wiring, conduits, switches, and sockets.
• Check for overheating signs (burn marks, loose connections).
•  Inspect distribution boards for tripped breakers.
• Verify functionality of lighting circuits.

Plumbing:

1. Plan and complete all necessary steps in the installation, maintenance, repairs and servicing of all plumbing systems (drainage and sewer systems). Troubleshoot instances of system malfunctions, interruptions and failures. Ensure that working environment is clean and safe after interventions.
2. Perform preventive maintenance works as required.  Respond to emergency during and after normal working hours to resolve immediate safety concerns.
3. Operate reamers, threading disks, sewer tapes, pipes cutters and other plumbing equipment and hand tools.
4. Inspect joints, valves, pumps, boilers, sinks commodes, tanks and other plumbing system components to locate malfunction, repair and replace when necessary.

Admin tasks:

1. Prepare estimates of materials and equipment for assignments.
2. Receive and track log maintenance requests (email, phone, helpdesk system).
3. Maintain files for preventive maintenance schedules.
4. Maintain updated contact lists of technicians and emergency service providers.
5. Prepare basic documentation for invoice processing (no approval authority).
6. Record issuance and receipt of maintenance materials. Monitor minimum stock levels and alert supervisor when replenishment is required and assist in periodic stock counts.
7. Provide support as necessary during renovation, cleaning, painting, fumigation services.
8. Perform other duties that may be assigned as necessary.
    

Competencies

Core
Achieve Results:    

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline. 

Think Innovatively:    

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.  

Learn Continuously:    

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback. 

Adapt with Agility:    

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.  

Act with Determination:  

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident. 

Engage and Partner:   

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships. 

Enable Diversity and Inclusion:   

 LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.  
 

Cross-Functional & Technical competencies

Risk Management    

Ability to identify and organize action around mitigating and proactively managing risks.

Customer Satisfaction    

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.

Customer Satisfaction    

Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.
 

Required Skills and Experience

Education:

Secondary Education with specialised certification in electricity and/or plumbing.

Experience:

•    3 years of relevant working experience in building maintenance (electricity, plumbing, minor repairs, Painting and touch ups, floor repair, etc.)

•     Experience in installing, inspecting, troubleshooting, and repairing low-voltage electrical systems and equipment in compliance with safety standards and national electrical codes.
•     Experience in installing, maintaining, and repairing water supply and drainage systems to ensure continuous and safe facility operation.
•     Knowledge of standard practices, processes related tools, equipment and materials linked to the plumbing and electrical field. 
•     Experience in basic admin tasks such as keeping logs, drafting basic reports and archiving. 
•     Experience in using office equipment (computer) and basic Word and excel an advantage. 
•     Pro-active and able to work in the multi-cultural environment. 
•     Good interpersonal skills and Self- motivated.

Required Language(s):

•     Fluent Portuguese
•     Basci English and/or French desirable
 

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.